Overview Production Operations System Analyst (Remote) About Us: Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra- We see you. We hear you. We’ve got you.- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard. Why Work at Matrix? - The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members. - A chance to work with great people on exciting projects. - Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members. - Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community. Responsibilities About the role: Type: Full Time Salaried Compensation: $63,000-$94,000 Location: Fully Remote, must be in the United States Hours: Full Time Days Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. What to Expect: The Production Operations Systems Analyst supports the stability, functionality, and continuous improvement of operational tools and data systems that drive production performance. This role serves as the primary Tier 2 support resource for internal production, membership, and CSD-related systems, ensuring issues are resolved efficiently and root causes are identified. In addition to day-to-day support, this role contributes to automation initiatives, system enhancements, and ongoing maintenance of internally developed tools, including Excel/VBA-based applications and SQL-backed systems. The ideal candidate is technically strong, highly analytical, and comfortable working across a wide range of both proprietary and third-party software solutions. Responsibilities: Tier 2 Systems & Application Support - Serve as Tier 2 support for production and membership-related systems, troubleshooting escalated issues and identifying root causes - Investigate and resolve data discrepancies, system errors, and workflow interruptions impacting operational teams - Write and execute SQL queries to research issues, validate data, and support resolution efforts - Partner with IT when deeper infrastructure or system-level intervention is required - Document recurring issues and contribute to knowledge base and process documentation - Monitor system performance and proactively identify areas of risk or inefficiency - Configure and maintain data across a wide range of systems Projects & Automation - Support automation initiatives to streamline reporting, workflows, and operational processes - Develop and enhance Excel-based tools using advanced formulas, VBA, and macros tied to SQL back-end databases - Assist in improving reporting capabilities through query optimization and process automation - Participate in system enhancements and cross-functional operational projects - Identify opportunities to reduce manual processes and improve scalability Internal Tool Maintenance & Optimization - Maintain and support internally developed tools, including Excel/VBA interfaces and web-based applications built on .NET frameworks - Perform routine system checks, updates, and enhancements to ensure stability and usability - Support front-end interface updates (C#, CSS, HTML) in partnership with IT as needed - Assist with basic database administration tasks, including data validation, stored procedure review, and environment support - Support light system administration activities such as application configurations and web server coordination, as needed Qualifications Education - Bachelor’s degree preferred (Information Systems, Business, Data Analytics, or related field) - Equivalent work experience will be considered Experience - 2–5 years of experience in systems support, data operations, production support, or application support roles - Experience supporting operational teams in a fast-paced environment - Exposure to internal tools, proprietary systems, or multi-platform software environments Technical Skills Required - Advanced Microsoft Excel skills, including complex formulas, pivot tables, and VBA/macros - Working knowledge of SQL Server and ability to write intermediate-level queries - Understanding of database structures and data validation practices - Proficiency in Microsoft Office 365 Preferred - Experience supporting or maintaining Excel front-end applications tied to SQL back-end databases - Familiarity with .NET framework applications (C#, HTML, CSS) - Experience with Tableau or similar BI tools - Basic understanding of web server configurations or light systems administration Core Competencies - Strong analytical and troubleshooting skills - Ability to translate business problems into system-based solutions - Detail-oriented with a strong focus on data integrity - Ability to manage multiple priorities in a production-driven environment - Strong cross-functional communication skills - Quick learner with the ability to adapt to new software platforms and proprietary systems - Continuous improvement mindset Our Culture: - We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture. - We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally. - We encourage and celebrate collaboration. - We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.

Overview MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services. At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless. Responsibilities Duties and Responsibilities: - Build WRTs into our system - Submit ERFs when the Market Lead is out - Submit NTEs if material is needed - Schedule crews for daily work when the Market Lead is out - Update the tickets to provide status within the MNS Maintenance Platform from start to finish - Update projects in Oracle once billing is approved - Finalize all projects to closure, ensuring that costs are transferred as needed and revenue is applied to the project - Submit NTEs for all Out of the Box Failures - Put all closeouts into Closeout Packages - Fill out the Timesheet per updates from the techs and data within the ticket - Download pictures and acquire a signed AMF if applicable - Upload pictures into MDAT - Submit billing into ATT’s ACAS system - Track all approvals and submit all approvals to the local office so they can finalize the project with revenue and cost adjustments, and submit invoices to AR within Oracle - Upload all ACAS MNS timesheets into our STAACS system, showing all revenue and costs associated with the ticket, which downloads into an ODC where Revenue/Cost are analyzed for future bids in the current market - Work with ATT MCAC to acquire all Warranty Recall tickets and get a PO generated - Send off all PO PDFs to the local PM for them to set up projects from the local office - Maintain traction on closeouts needed from techs and follow up with the team when it comes to signed AMFs needed - Other job duties as assigned Qualifications Skills and Experience: - High school diploma or general education degree (GED) - Excel and Microsoft Office proficiency - Able to operate in a high-stress, fast-paced environment - 1-2 years of related experience - Pre-planning and forward thinking - Communication skills - Problem-Solving skills - Financial acumen - Must have the ability and be willing to travel, as required, for job-related functions - Works primarily in an office environment Hard work pays off. See what you’ll get for your effort: Financial Security - 401(k) with company match - Employee Stock Purchase Plan (ESPP) - Life insurance - Short-term and Long-term disability Health and Wellness - Medical, dental, and vision insurance - Dependent care and medical flexible spending accounts - Employee Assistance Program (EAP) Work/Life Balance - Paid time off - Paid holidays - Family and medical leave - Paid sick time We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec! MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. #MasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareers

• Deliver SENTRY machine health solution services to KCF SMARTdiagnostics customers • Configure and maintain customer SMARTdiagnostics machine health platform including set up of alarm limits and notification criteria, asset details, pictures, event logging, user access, etc. • Provide SMARTdiagnostics machine health platform coaching and training to facilitate customer engagement • Perform remote asset health monitoring of customer equipment • Create and deliver SENTRY Reports at required frequency per contract that provide actionable insights, root cause analysis, action item prioritization, and success metric tracking • Utilize KCF’s methods to document and track customer value • Stay current on safety certifications as customers require (expenses covered by KCF) • Maintain a professional image that reflects the company’s culture • Promptly respond to customer requests • Communicate with customers directly and demonstrate autonomy and responsibility • Field general inquiries regarding KCF products and services

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program - Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 MyDay off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education Career advancement opportunities and so much more! The Epic Beaker Analyst II leads the design, configuration, and optimization of Epic Beaker workflows within and across specialty areas to enable reliable, efficient laboratory operations and revenue cycle performance. This role applies deep understanding of laboratory science, data integration, and order-to-cash processes to create scalable and compliant solutions. The Beaker Analyst II collaborates with laboratory leadership, technology, and cross-application Epic teams to ensure that all Beaker configurations support laboratory excellence, operational efficiency, and end-user experience. This role also contributes to standardization efforts, governance models, and mentoring of other analysts. Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.