• Develop and implement effective sales strategies and training to achieve and exceed revenue targets. • Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth. • Collaborate with cross-functional teams to align sales strategies with overall business objectives. • Recruit, train, and manage a high-performing ecommerce sales team. • Set clear performance expectations and provide ongoing coaching and feedback to ensure team success. • Oversee the development and optimization of the online shopping experience to maximize customer satisfaction and loyalty. • Work closely with product and merchandising teams to ensure a compelling and diverse online product assortment. • Utilize analytics tools to track and analyze sales performance, customer behavior, and website traffic.

• New Business Development: Proactively identify, engage, and develop new enterprise customers across EMEA. • Full Sales Cycle Ownership: Manage the end-to-end sales process from prospecting, qualification, and proposal development to contract negotiation and deal closure. • Strategic Relationship Management: Build trusted, executive-level relationships (including C-Suite) within target accounts. • Solution-Led Selling: Apply solution selling methodologies to identify customer pain points and articulate the value of K2’s integrated offerings: Consulting, Professional Services, and Software. • Territory Planning & Execution: Take full ownership of your assigned territory/verticals across EMEA. • Internal Collaboration: Partner with internal teams such as marketing, lead generation, pre-sales, and delivery to support client engagement and accelerate sales cycles. • Performance-Driven Execution: Consistently meet or exceed sales targets and KPIs.

About MoEngage MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. Roles and Responsibilities: - Individual SDR Contribution: Act as a player-coach, actively engaging in prospecting, outreach, and lead qualification activities to generate new business opportunities in the META region. - SDR Coaching & Development: Mentor 2-3 SDRs, providing guidance on best practices, sales techniques, and effective use of sales tools. - Performance Optimization: Collaborate with leadership to set targets, monitor performance, and implement strategies to improve the SDR team's efficiency and effectiveness. - Cross-functional Collaboration: Work closely with the sales, marketing, and sales development teams to ensure alignment on strategy, messaging, and lead handoff processes. - Market Insights: Provide valuable feedback from the META market to help refine our sales and marketing approaches. - Process Improvement: Identify and implement improvements to the SDR process, tools, and training programs. Requirements: - 5+ years of demonstrable SDR experience, with a proven track record of exceeding targets. - 2-3 years of direct SDR experience within the META market is essential. - Previous SDR experience at a SaaS company is a must-have. - Bachelor's degree in any field. - Proficiency in using CRM systems (e.g., Salesforce), web-conferencing software, and sales prospecting and enablement tools (e.g., Sales Navigator, Outreach). - Ability to thrive in a fast-paced, ever-changing remote work environment. - Exceptional collaboration skills, with the ability to work seamlessly across sales development, marketing, and sales teams. - Strong listening, conversation, and presentation skills that enable effective communication with prospects and internal stakeholders. - Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively. At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. Life@MoEngage Tech@MoEngage Scale @MoEngage We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class team.

• Responsible for all new revenue generation and quota attainment across North America • Build, lead, and scale a high-performing sales team to consistently win complex enterprise opportunities • Maintain full ownership of pipeline health, including pipeline coverage, deal progression, and conversion to closed revenue • Drive disciplined pipeline creation across outbound and inbound channels, collaborating with the BDR and marketing teams • Lead and influence strategic, high-value deals, including executive engagement and complex negotiations when needed • Maintain rigorous forecasting practices and provide clear visibility into regional sales performance • Establish and enforce strong qualification standards and deal strategy discipline • Recruit, hire, and develop top-performing sales talent • Ensure the team consistently executes with clear positioning and messaging • Build and maintain executive relationships with senior stakeholders at target institutions • Work closely with marketing and partnerships team to generate high-quality pipeline • Continuously raise the performance bar across the North American sales team