At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. About the role and what you'll be doing: This is a pre-sales role in which they work alongside and support Sales, Consulting and Client Success organizations to service our clients. They work with clients’ business and technical teams, and with Ensono's internal teams to create winning solutions. To that end Architects must be effective in fostering senior management and executive level relationships with an emphasis on client satisfaction. They also lead the solution hand-over for delivery into internal delivery and ops teams. Ultimately, he/she remains the owner of the overall technical solution. What we are looking for - Well versed in the hosting technology and outsourcing services landscape - Experienced communicator at all levels of internal and external audience ranging from engineering/admin to C-level - Experienced with large ITO, infrastructure, and transformation deals ($10M+ TCV) - Has experience with (and preferably certified on) hyper-scale cloud platforms (AWS, Azure, GCP) - Experienced in planning and executing discovery and design workshops internally and at client sites - Previous experience as an SA (Sales/Solutions Engineer, Solutions Architect) with service providers - Comfortable with executive level positioning of complex solutions that span multiple disciplines - Good with business analytics, power BI and creating reports for SA leadership - Familiar with and can help create financial (pricing) models to support technical solutions Job Responsibilities / Key Tasks: - Support strategic pursuits as the Solution Architect for the IT infrastructure tower - Collaborate with counterparts in the Sales, Consulting and Delivery organizations to create Pursuit, Solution, Sales and Delivery strategies for Enterprise Clients - Conduct discovery, assessment and solution development workshops (often in collaboration with resources from consulting, operations and product teams) to craft winning solutions - Develop and document solutions that meet client's (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts - Create win-win solutions for both client and Ensono as part of the deal qualification, pursuit, and execution process - Aid in driving stability and innovation within the client's current and future state and create solutions based on client requirements and available product offerings - Push for higher value/value added services and solutions in line with Ensono's offerings - Present technical solutions and business cases to a wide variety of internal and external audience - Gain clients' confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how and past experiences - Work with finance and pricing teams to create simple pricing to multi-year pro-forma models - Help build the commercial construct and pricing for IT outsourcing, and large managed services deals - Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap - Work with Finance, Product, Operations, Legal, and other internal stakeholders to deliver client proposals and contract materials (MSA review, SOW development and redlining, etc.) - Draft and negotiate SOW, contracts, and sub-contract agreements, ensuring T&Cs alignment and risk mitigation - Participate in deal reviews and advise Ensono senior management team regarding technical, commercial and competitive aspects We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. What You Will Need: - While this position is remote, it requires working core hours Monday through Friday from 1:30 PM to 10:30 pm IST to align with our US client base, the Sales Teams and Peer Groups. - Experience in a pre-sales Solution Engineer or Architect role at a service provider with managed services, infrastructure, data center and transformation solutions - Successfully concluded at least 10+ IT Outsourcing, Cloud, Managed Services, or transformation deals of $10M TCV or greater - Complete understanding of the sales process for complex technical solution selling including ITO deals - Strong understanding of Financial, Negotiation and Contractual issues and regulations in IT outsourcing deals - Strong analytical and reasoning skills related to technical, contractual and financial issues - Broad technical knowledge in data center, hosting, and hybrid cloud technologies - Well versed in the hosting technology landscape including compute, storage, backup, network, security, End User Services and IT governance - Deep understanding of IT services outsourcing solutions - Hybrid environment solutioning experience with the following: - IBM Power (IBMi, AIX, Linux on Power) - Hypervisor Environments (VMware, Openshift) - Public cloud platforms (AWS, Azure, GCP, OCI) - Excellent written and oral communication skills and proficient in MS Excel, PowerPoint, Word etc. - Experience in technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability - Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients Skills and Key Attributes - Strong presentation, communication, and influencing skills at a C-level - Independent, Self-directed, Results oriented - Strong empathy, self-awareness and interpersonal skills - Business and customer-oriented player with strong team orientation - Ability to manage periods of high project demand, short deadlines and operate under pressure Education and Experience - 15+ years of experience with at least 10+ years with a service provider and/or cloud MSP - Bachelor’s degree in Computer Science, Engineering or other technical disciplines - Major Industry accreditations / certifications a plus Travel - Travel to various Ensono locations and client sites may be required. Candidates should discuss any potential travel restrictions with Ensono. Why Ensono? Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices. We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request. .

• Define the overarching technical strategy, govern architectural standards, and ensure seamless integration across HCM suite • Manage technical SAP Teams through system development and deployment • Re-engineer, Transform and Maintain custom SAP SOH workloads onto Success Factors and BT P • Analyze custom workloads on current stack and establish a framework to migrate objects and get to clean core • Apply technology to complex business processes with a drive towards relentless simplification and reduction in TCO • Evaluate business requirements and architect relevant SAP solutions • Manage Technical architecture analysis, research, design and development of new functionality • Guide the engineering team to develop, configure and implement the solution as per product development standards • Ensure technical integrity of projects • Participate in product roadmap and strategy definition • Act as mentor and provide coaching to engineers

About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behavior's that bring our mission and vision to life, every day, in every interaction. As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com About the Role: Sitecore is experiencing spectacular growth all over the world. To build on Sitecore’s success and growth, we are looking for a skilled Solution Architect to work as part of our Services team. Energetic, outgoing, and passionate about technology, the Solution Architect combines detailed technical knowledge with a commitment to implementation and customer success. In this development role, you will have the opportunity to excel in a dynamic role, focusing on Sitecore product development, customer and partner collaboration, and technological innovation. What You’ll Do: - Assist our customers and partners to architect, scope, design, debug, and develop software solutions using Sitecore’s products. - Act as a trusted technology partner and advocate to our customers and partners. - Understand, quantify, and validate customer business requirements and use cases, potentially creating examples, models, proof-of-concepts and demos. - Advocate for successful patterns and designs based on recommended patterns of implementation, deployment, and technical and information infrastructure. - Work closely with customers’ and partners’ teams, offering constructive feedback and challenges as needed. - Demonstrate the value of Sitecore’s solutions to technical, business, and marketing audiences. - Create high-quality documentation based on your experiences and engagements. - Present the company's capabilities and technology professionally and engagingly to enhance customer business impact and meet business goals. What You Need to Succeed: - Excellent verbal and written communication skills in English are mandatory. - Experience collaborating with Technical Consultants, Project Managers, and Developers in a consulting environment. - Experience estimating the time required for tasks, and managing multiple projects at once. - Degree in Computer Science or a related course of study, or equivalent work experience. - Solid experience in the underlying technologies of Sitecore’s technologies (Microsoft .NET and associated stack, React/NextJS) and the ways in which they are deployed. - Proactive attitude with a solution-minded approach, strong analytical and synthetic skills. Additional Skills That Could Set You Apart: - Experience with the implementation and deployment of Sitecore products is considered a strong plus. - Background leveraging a structured Software Development Life Cycle is an advantage. - Results Oriented: you won’t be satisfied until the job is done with the right quality. - Self-motivated: you have the natural drive to learn and pick up new challenges. - Self-driven: you can identify what is needed to move past hurdles and confidently act to make progress. Location: This position is based in North America, and ideally near one of Sitecore’s US offices. However, proximity to an office is not a requirement. Remote-first with occasional travel (~10%) for key engagements Why Sitecore? At Sitecore, we offer a vibrant work culture, a collaborative environment, and the opportunity to work on products that shape digital experiences globally. We’re dedicated to fostering growth, innovation, and a commitment to our employees’ professional and personal development. Compensation range: $114k to $150k base plus 15% bonus structure #LI-REMOTE Sitecore offers a comprehensive benefits package, including multiple health insurance options (medical, dental, and vision coverage), a 401(k) retirement plan with company matching contributions, generous paid time off (vacation/PTO, paid sick leave, and paid holidays, as well as paid volunteer days), fully paid parental leave for new parents, company-paid disability insurance (short-term & long-term coverage) and life insurance, and an Employee Assistance Program supporting employees’ well-being, and a number of voluntary benefits to choose from available upon date of hire. #LI-REMOTE

Role Description This is a pre-sales role in which they work alongside and support Sales, Consulting and Client Success organizations to service our clients. They work with clients’ business and technical teams, and with Ensono's internal teams to create winning solutions. Architects must be effective in fostering senior management and executive level relationships with an emphasis on client satisfaction. They also lead the solution hand-over for delivery into internal delivery and ops teams. Ultimately, he/she remains the owner of the overall technical solution. Qualifications - Well versed in the hosting technology and outsourcing services landscape - Experienced communicator at all levels of internal and external audience ranging from engineering/admin to C-level - Experienced with large ITO, infrastructure, and transformation deals ($10M+ TCV) - Has experience with (and preferably certified on) hyper-scale cloud platforms (AWS, Azure, GCP) - Experienced in planning and executing discovery and design workshops internally and at client sites - Previous experience as an SA (Sales/Solutions Engineer, Solutions Architect) with service providers - Comfortable with executive level positioning of complex solutions that span multiple disciplines - Good with business analytics, power BI and creating reports for SA leadership - Familiar with and can help create financial (pricing) models to support technical solutions Requirements - Experience in a pre-sales Solution Engineer or Architect role at a service provider with managed services, infrastructure, data center and transformation solutions - Successfully concluded at least 10+ IT Outsourcing, Cloud, Managed Services, or transformation deals of $10M TCV or greater - Complete understanding of the sales process for complex technical solution selling including ITO deals - Strong understanding of Financial, Negotiation and Contractual issues and regulations in IT outsourcing deals - Strong analytical and reasoning skills related to technical, contractual and financial issues - Broad technical knowledge in data center, hosting, and hybrid cloud technologies - Well versed in the hosting technology landscape including compute, storage, backup, network, security, End User Services and IT governance - Deep understanding of IT services outsourcing solutions - Hybrid environment solutioning experience with the following: - IBM Power (IBMi, AIX, Linux on Power) - Hypervisor Environments (VMware, Openshift) - Public cloud platforms (AWS, Azure, GCP, OCI) - Excellent written and oral communication skills and proficient in MS Excel, PowerPoint, Word etc. - Experience in technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability - Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients Benefits - Remote work flexibility, with core hours Monday through Friday from 1:30 PM to 10:30 PM IST - Encouragement of innovation, collaboration, and personal development - Support for diversity and inclusion initiatives Education and Experience - 15+ years of experience with at least 10+ years with a service provider and/or cloud MSP - Bachelor’s degree in Computer Science, Engineering or other technical disciplines - Major Industry accreditations / certifications a plus Travel - Travel to various Ensono locations and client sites may be required.