Sharp HealthCare

Role Description The Sr. Systems Analyst role within IT is responsible for systems analysis, consulting with users and stakeholders to determine software and system functional specifications. This role focuses on application support, enhancement, design, build, and implementing more complex changes and resolving more complex issues. Possess expertise in application functional use and design, development, documentation, analysis, modification and testing. Brings competency to application and administration duties required to support Sharp's environment in a highly available manner. Promotes the effective and efficient use of computing resources and facilitates client workflows. Will manage IT project initiatives, provide planning activities, and act as a mentor to peers. Exercises discretion with independent thought and judgment. Ability to work independently and meet deadlines. Qualifications - 5 Years relevant experience. - Leadership experience. Requirements - 5 Years healthcare or related subject matter experience. - 3 Years system analyst role. - Project Management experience. - Six Sigma Yellow Belt Certification - Various-No accreditation board - PREFERRED - Professional Certifications (2 preferred): Certifications that portray advanced level of proficiency relevant to the job responsibilities. - Certification directly related to the application being supported (if applicable) - Preferred Essential Functions - Communication: - Ensures effective communication with stakeholders. - Draws from experience and knowledge of established processes to identify key stakeholders. - Portrays effective written and oral communication tools and techniques. - Develops and achieves consensus on communication plans. - Leads evaluation of communication plans and refines processes for improvement. - Works closely with the Analysts, and IT help desk to provide education and facilitate resolution of problems. - Leads complex interactions with key vendors and drives to resolution. - Collaborates with client leadership, providing senior expertise on projects and enhancements. - Proactively communicates completion dates. - Utilizes Knowledge, Research and Experience in sharing ideas and information with others. - Leadership: - Exercises leadership role with staff and clients to promote customer satisfaction and staff development. - Demonstrates content expertise regarding applications and business operations. - Manages client expectations and priorities through effective communication and interaction. - Resolves conflicts between client expectations and department priorities. - Proposes and implements creative solutions to problems. - Facilitates interactions with clients to ensure understanding and attainment of project goals. - Trains new IT staff in system functions and operations. - Mentors team members. - Problem Analysis and Resolution: - Utilizes effective and creative problem solving techniques. - Analyzes and implements effective client workflow. - Demonstrates sound knowledge of business, strategic, and IT strategies. - Performs problem analysis using sound judgment, initiative, and discretion. - Identifies root cause and determines viable solutions. - Develops a comprehensive analysis of pros/cons and implications of proposed solutions. - Seeks out required data for problem analysis and resolution. - Uses effective interviewing skills to elicit client requirements. - Project Management: - Demonstrates consistent and effective application of Project Management techniques. - Analyzes department and client needs to develop a workable training plan. - Determines an accurate scope, definition, and charter for the project. - Ensures execution of training plan. - Manages small to medium projects and ensures completion within target dates. - Develops, contributes and maintains project plans. - Communicates project scope, deliverables, plans, issues and post project reports. - System Configuration and Testing: - Demonstrates advanced skill set for Application Support, Enhancement, Design, Build and Implementation for complex changes. - Ensures the appropriate use of test environments. - Develops and executes plans for application functional use and design. - Keeps all environments synchronized. - Develops test scripts that include standard functionality, client workflow, tables/dictionaries, screen design, system options and rules. - Mentors staff regarding change management procedures. - Demonstrates knowledge of and adherence to Sharp Security policies. - Develops system documentation for on-call and other operational requirements. Knowledge, Skills, and Abilities - Must have strong leadership skills and experience. - Knowledge of clinical and business operations in a healthcare environment. - Knowledge of hospital and clinic culture, regulatory requirements (e.g., JCAHO), and health care requirements as it relates to information security and privacy (e.g., HIPAA). - Proficiency in the applications supported by the department, Microsoft Office Suite, MS Project, and Project Web App. - Must be able to calmly and professionally respond to frequent deadlines for reports and related tasks. Compensation - Hourly Pay Range (Minimum - Midpoint - Maximum): $53.570 - $69.120 - $77.410 - The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. Equal Opportunity Statement Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

• Working under the direction of the Manager, and/or Lead, provides operational support, change management, and ongoing maintenance for IT Applications. • Provides quality support for assigned applications and performs analysis and troubleshooting. • Portrays competency for operational, application and administration duties required to support Sharp's environment in a highly available manner. • Provides direct support for the IT applications and supports the effective and efficient use of computing resources and facilitate client workflows. • May participate in project initiatives, planning activities, and collaborate with other Analysts.

Hours: Shift Start Time: 8 AMShift End Time: 4:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $49.700 - $64.130 - $71.820 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. *** This is a temporary position for an estimated six-month assignment. *** What You Will Do To provide and direct the analysis of information concerning Sharp HealthCare and Sharp affiliated medical group capitation arrangements. To coordinate the auditing and summarization of medical group risk settlements with health plans. Required Qualifications - 3 years financial analysis experience preferably in a managed care related atmosphere. Preferred Qualifications - Experience with health plan capitation and risk settlements. - Previous supervisory experience. Other Qualification Requirements - Bachelor's Degree in Accounting, Finance or related business field, or equivalent finance experience in a healthcare environment. - Required Essential Functions - Budget analysis and reporting Responsible for the maintenance and revision of System wide budget databases. Maintains detail behind allocations and provides analysis and reporting required by Senior Management. - Budget reporting Participates in monthly FARM for System Services by providing analysis of operating results and explanations for significant budget/actual variances. Is the primary liaison to System Services management regarding budget variance analysis. - Demonstrates initiative and teamwork Training and assisting co-workers with tasks. Meeting established deadlines. Representing department and Sharp in a professional manner. Dedication to enhancement and improvement of skills. - Financial analysis Assists in the preparation of the 5-Year Plan model. Prepares comprehensive reports and analysis for Senior Management. - Leadership Investigating and researching issues or questions brought to Finance's attention by management in regard to their department or entity operations. Establishing and maintaining active relationships with customers by periodically assessing needs and satisfaction and by providing quality customer service. Providing financial approval for expense reports for System Services with adherence to appropriate policy and procedure guidelines. Completes special projects as assigned. - Preparation and consolidation of department operating and capital budgets according to the budget calendar Assist in the planning and coordination of the annual budget process. Maintains proficiency on budget software application and acts as a liaison between other Analysts and vendor by providing technical support. Consolidates operating budgets and prepares consolidated operating budget package. Knowledge, Skills, and Abilities - Knowledge of Lotus 1-2-3, v1 or higher. - Knowledge of a Database Software Program such as DBase 4 Ability to sort, organize and summarize complex data. - Knowledge of physician group operations in a managed care environment. - Excellent communication skills, both written and oral. Works well under tight deadlines. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Represent and promote healthcare programs and services at various community events, prepare materials for events, and assist with special projects, ensuring effective communication and customer service throughout the process.

Hours: Shift Start Time: 8 AMShift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $34.170 - $44.090 - $49.370 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do The CMI performs clinical/medical necessity reviews and authorizes medical services that meet medical criteria. The review of care is region specific and consists of outpatient healthcare services on pre-certification requests, outpatient procedures, outpatient services, elective inpatient admissions, home health services, genetic testing, orthotics, prosthetics and complex durable medical equipment. The CM1 also facilitates referrals to providers or vendors that are region specific while determining medical necessity and appropriateness. Required Qualifications - 2 Years Experience in a medical setting (i.e. office, hospital, SNF, medical clinic etc.) - California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIRED Preferred Qualifications - Experience in managed care Essential Functions - Able to identify benefit coverage Assesses requests for services by first reviewing the patient's benefit under the health plan and the criteria of the health plan as to whether that service is the service is covered. Reviews for medical necessity and appropriateness of services/care based on health plan members medical condition. Authorizes the correct vendor to provide care services reviewing risk matrix and health plan contracted vendor list. Communicates the decisions to the appropriate persons and documents per UM policy. - Applies approved criteria to medical information Apply MCG formerly known as Milliman Care Guidelines, Medicare, Health plan and other approved criteria as authorized by SCMG medical directors to medical information and authorized appropriate services/care. Consults with supervisor, team lead and/or medical director to discuss requests/care inconsistent to criteria and determine the appropriateness of service/care. Works closely with the Care Coordinators to obtain necessary information for clinical reviews for decision making. Documents per department policy in IDX, etc. Communicates decisions to the requesting provider, facility and member within department's approved guidelines. - Communication and time management Communicate effectively, both orally and in writing, with all levels of management, medical staff and patients. Assist in conflict management and resolution as appropriate. Manage time effectively by applying organizational, critical thinking, analytical, patient care evaluation, and problem solving techniques. - Patient record analysis and recommendation Identify and refer members to case management or quality management as appropriate for utilization or quality issues while maintaining department processes in compliance with the State and Federal standards. Reviews patients for multiple diagnoses, surgeries, age, inpatient/skilled nursing facility admits, repeat same type services for need for further management of health care. When a patient is suspected of need for further management, communicates this to the appropriate Case Management Program per UM policy. Gathers pertinent information to provide Case Management with knowledge of patient and issues. If patient is being managed by Case Management, discusses requests for services prior to authorizing additional services/care. - Professional development Keeps current knowledge and understanding of applicable accreditation and regulatory statutes related to health care, managed care, case management practice. Serves as a resource and mentor to regional team and other department staff. Establish mutually derived annual goals and meet goals. Maintain individual in-service/performance records. Attends and actively participates in department/team process/quality improvement activities. - Referral management Authorizes medical care/services within specified turnaround times when pertinent information is available. Maintains turn-around time for routine, urgent and expedited referrals as outlined in SCMG's Utilization Management Plan. Decisions will be communicated to the appropriate persons within SCMG standards (TAT). If cases have been pended for additional information and will not meet the TAT communicates that information to the requesting physician/provider. Documentation for reviews will occur as per policy IDX, etc. Knowledge, Skills, and Abilities - Knowledge of medical terminology, healthcare finances, alternative care options, utilization management, health plan criteria, established criteria such as MCG formerly known as Milliman Care Guidelines and its applications required. - Knowledge nd work experience in managed care preferred. - Experience and knowledge of IDX modules and systems, proficient in use of ICD-10, CPT and HCPC coding systems required. - Proficient in typing and computer data entry (45 wpm). Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Hours: Shift Start Time: 8:30 AMShift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Hours subject to change based on business needs. Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $34.170 - $44.090 - $49.370 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do To provide comprehensive utilization management and coordination of care for SRS Members. Ensure timely and appropriate processing of managed care referrals to meet specific healthcare criteria in a cost-effective manner utilizing available resources. Required Qualifications - California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIRED Preferred Qualifications - 3 Years experience as an LVN in a hospital or clinical setting. - 2 Years utilization/Case Management experience, preferably in a Managed Care setting. - Experience as a case manager or discharge planner interacting with managed care payers. Other Qualification Requirements - California Licensed Vocational Nurse (LVN)-License must be unrestricted. Essential Functions - Referral Coordination Ensures consistent application of the utilization review process for effective utilization of resources. Identify when services that are not medically necessary and/or not covered benefit and refer to Utilization Review Committee. Ensures that all denials for medical necessity are issued under the direction of the Medical Director or designee. - Data and documentation collection Gather relevant, comprehensive information and data according to specifications. Complete comprehensive medical record review to gather information. Communicate effectively with providers and healthcare personnel to obtain data required for decision making. - Act as a Resource Demonstrates knowledge of Health Plan contracts and Health Plan benefits. Coordinates services and supplies through SRS (or health plan) contracted vendors. Collaborates with referring physicians, providers or vendors. Assists coworkers and clinics as necessary. Advocates both for client and payer. Identify cost-effective, appropriate alternatives. Contribute as a managed care resource and educate other healthcare members of referral process. - Quality of Work Ensure high volume of referrals are processed accurately in a timely manner. Practice in accordance with applicable local, state and federal laws. Maintain knowledge and understanding of applicable accreditation and regulatory statutes. Accurately identifies the criteria to utilize based on Health Plan Hierarchy. Promote most effective and efficient use of healthcare services and financial resources. - Identification of Opportunities/Problem Resolution Identify opportunities for intervention which may include identification of patterns/trends: use of inappropriate services, utilization of services/providers. Communicates opportunities to Leadership. Communicate and collaborate effectively with healthcare team. Engages problem-solving skills in order to reconcile differing points of view. Actively promotes/coordinates and facilitates communication among the healthcare team members, the payer and other relevant parties. Knowledge, Skills, and Abilities - Basic ICD and CPT coding knowledge. - Working knowledge of computer programs (Word and Excel). Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Hours: Shift Start Time: 9 AMShift End Time: 5:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: 7:30 AM - 4 PM Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $42.790 - $55.210 - $61.840 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Under the direction of the Chief Medical Officer and Chief Financial Officer provides the medical group with database development and technical support, reporting and analysis that enables data driven decision making. Maintains the integrity of extensive spreadsheets, links data from different sources and databases to include functionality of formulas, queries, importing and exporting of data to other programs, and monitors internal and external data needs on an on-going basis. Required Qualifications - Bachelor's Degree in Health Administration, Business Administration, Health Information Technology, or equivalent work experience. - 1 Year related work experience. - Previous experience in a managed care setting. - Experience in medical management systems (e.g., IDX), operating systems (e.g., Microsoft Windows), and a variety of PC-based software programs (e.g., Access, Excel, Word, SQL, and Monarch). - Experience in development and maintenance of spreadsheets and databases. Preferred Qualifications - Master's Degree in health, business, computers, or equivalent work experience. Essential Functions - Communication Keeps supervisor informed of project status. Communicates with supervisor any issues or concerns before they turn into crisis. Asks pertinent questions if unclear about a project assigned. Maintains open communication with coworkers especially if a project he or she is working on will impact others. Participate in various meetings and effectively collaborate with other departments. - Confidentiality Maintains confidentiality of information of various entities. - Data integrity Consults with manager with regards to data integrity issues. Identifies barriers in data abstraction methods to aid in determining the impact of missing data. Performs analysis of data related to quality management (i.e. quality initiative data, P4P) and utilization management activities. - Data reporting Develops ad hoc and standard reports. Extracts and compiles data information from a variety of internal and external sources (example: using Monarch for data extraction). Summarization of reports from various canned system reports. Designs and builds spreadsheets and databases to be accessed by other team members or by customers served. Compiles core data sets and develops appropriate queries with appropriate documentation. - General support Completes assignments accurately, meets frequent and tight timelines, and prioritizes workload effectively. Perform other duties as assigned to contribute to the overall success of the organization. Cross train with various applications and acts as department back-up resource. Assists with the development of new data management systems, new reports and reporting capabilities, special projects, and additional assignments as needed. Pays attention to detail, follows directions quickly and efficiently. - Medical group reports and analysis Automates and standardizes routine but complex projects. Develops tools for use within the department to facilitate the data retrieval process. Designs, builds interface, and maintains complex databases and spreadsheets for clients to use (example: registries). Performs financial and clinical analyses using data from various sources. - Record maintenance Demonstrate organizational ability and initiative in establishing (electronic and hard copy) filing system. Ensures that all documentation (to include electronic and hard copy) files will be maintained in a well-organized manner to enable ease in access and data review. Ensures adequate data and file storage and retrieval processes. Knowledge, Skills, and Abilities - Working knowledge of hospital, physician and health care operations. - Demonstrates knowledge of on-line data entry and the ability to organize workflow to maximize efficiency. - Ability to deal with the IDX main frame database, personal computer database (Access), spreadsheets (Excel), statistical programs and extraction of data through Monarch in a windows environment. - Ability to effectively participate in various activities and to interact with other departments and staff effectively. - Demonstrate organizational, analytical and problem-solving skills; ability to meet rapidly changing deadlines. - Working knowledge of procedure, diagnostic, and revenue coding (e.g., CPT-4, HCPCS, CRVS, RBRVS, RVS, ICD-9, etc.) and medical terminology. - Detail oriented, able to follow directions quickly and efficiently. - Excellent written and verbal communication skills. - Ability to meet frequent deadlines and tight schedules. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Hours: Shift Start Time: VariableShift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $67.070 - $86.540 - $96.930 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Reviews, analyzes and designs integrated data models that will be implemented within a MS/SQL or Oracle database environment. Provides expertise in full life cycle development for the growth of the Data Warehouse environment and quality technical leadership on critical projects. Performs highly complex tasks and brings unquestioned competency to systems administration duties required to support Sharp's distributed computing environment in a highly available manner. Provides direct support to internal Sharp HealthCare (SHC) staff to evaluate and implement new technology and promote the effective and efficient use of computing resources. Will manage IS project initiatives, provide planning expertise and act as a mentor to other technical staff. Required Qualifications - 7 Years experience that includes logical and physical data modeling in a large data warehouse environment with a database architecture comparable to Sharp's (five years of experience as a senior developer within SHC Enterprise Analytics may be substituted for external experience). Preferred Qualifications - Bachelor's Degree in Computer Science, Business or related area (relevant experience in excess of seven years or appropriate certifications may be substituted). Essential Functions - Data architecture Utilizes effective analysis and design to create sustainable well performing models using Information Systems accepted framework and tools. Develops standards and processes to insure best practices are utilized throughout the development life cycle. Determines the strategy for system architecture design to ensure optimal system performance and throughput and implements successfully. Utilizes IS standard ETL tools to map source system data to the data warehouse. Adjusts ETL processes to accommodate changes to source systems and business requirements. Designs data models for use with IS standard reporting tools according to business needs defined. Works with technical resources to accomplish objectives. Designs and communicates physical database designs to database administration. Develops a process to create and maintain ODS (Operational Data Store) to support data warehouse. Provides expertise for schema development and model design for all new data sources. Creates documentation and release notes for thorough project tracking. Work with team and other IT departments to leverage the data warehouse to meet strategic goals. Assist in developing solutions for data quality issues that are discovered in the data warehouse. - Develop code Analyzes, designs, programs, documents, and maintains computer application software and database files using standard programming conventions. Interprets and translates functional specifications into efficient and effective code development. Minimizes re-write penalties as established by department via thorough analysis, creative design, and sound development of code. Sets standard for technical team for an agile approach to development. Uses sound judgment in performing change control management appropriately, including synchronization of test and production environments. Performs code review using sound knowledge and judgment regarding IS principles and department specifications. Documents file structures, programming constructs, installation and operating instruction and other technical features and project status of applications developed or installed by the department. Exhibits structured programming methodology in code. Uses standardized naming conventions a majority of the time. Ensures that production delays do not occur due to negligence or failure to following proper procedures. - Leadership Exercises leadership role with staff and clients to promote customer satisfaction and staff development. Acts as a mentor for all technical staff in the group. Works with individuals in addition to providing group education sessions. Reviews the need for training and recommends the appropriate training programs for designated individuals or workgroups in system functions and operations in order to maximize user effectiveness. Manages client expectations and priorities through effective communication and interaction. Provides leadership in the implementation of technical products and participates in all software and O/S upgrades. Resolves conflicts with client expectations and department issues. Works with project managers to identify tasks and timelines for technical projects. Manages interactions with clients to ensure understanding, agreement and attainment of project goals. Communicates completion dates and delays proactively. Trains new IS staff in system functions and operations in order to maximize user effectiveness and utilization of systems. Cross-trains with other departments. Regularly keeps manager informed through activity reports monthly, or a frequency as established by the manager and requires minimal supervision. Demonstrates ability to independently perform other departmental tasks not specific to data architecture. Participates in department quality improvement processes and offers suggestions to improve customer satisfaction, departmental service levels and productivity. - Problem resolution and analysis Performs thorough analysis of applications running in Sharp environment for highest level of availability. Designs and implements application installations that are flexible and highly reliable and available. Identifies and resolves system performance issues and provides solution to other key department personnel to assist in resolution if required. Through thorough planning and implementation, in accordance with industry best practices, the environments provide over 95% reliability, as measured from an end user perspective. Applications are expected to be self-monitoring and capable of issuing predictive warnings of failures through existing system monitoring tools. Responds to requests for service within guidelines and timeframes as established to meet organizational objectives. Service incidents are all entered into the trouble tracking system and closed within expected timeframes. Customers are kept informed of the progress of their requests and notified of successful completion or need for delay. Provides on call support as needed to troubleshoot problems as part of the on call rotation schedule. Responds in a timely manner (within 30 minutes) to pages. Will receive remedial issues from other programmers when senior level skills are required for problem resolution. - System configuration and testing Configures, develops, and executes plans to ensure optimum system performance. Creates and maintains system related documentation such that features and procedures are well documented and communicated. Documentation allows for the continuation of functions by other programmers when the assigned primary Programmer is unavailable. Documentation is kept up to date and is readily available. Ensures the appropriate use of test environments and version control software. Executes against documentation test plans adequately. Consistently maintains software changes across the production and test environments according to IS policy. Performs all levels of testing in a timely and accurate manner. Performs environment synchronization as required in a timely and accurate manner. Ensures that testing demonstrates adequate understanding of the following: standard functionality; client workflow; tables/dictionaries; screen design; system options; rules. Ensures that production delays do not occur due to negligence or failure to following proper procedures. Follows change management procedures. - Technology review Utilizes effective analysis and creative problem solving techniques within Information Systems accepted framework to develop quality services and resolve problems. Develops and maintains an extraordinarily high level of skill in information technologies applicable to Sharp. Extremely flexible in recommending the appropriate solutions to meet Sharp's needs, regardless of vendor. Acts as in-house consultant to IS applications teams, and is responsible for providing a technical analysis of the proposed system's fit into Sharp's computing infrastructure. Will manage other programmers in the implementation of selected technologies. Is viewed by others in IS as the in-house technical expert. Using sound knowledge of business, strategic, and IS strategies, translates business requirements into system solutions that meet project requirements. Performs a thorough problem analysis using sound judgment, initiative, and own discretion and seeks out required data for problem analysis and resolution. Analyzes user needs/requirements through a variety of appropriate methods such as: on site visits; review of department policies/procedures; review of system capabilities; ensuring attainment of optimal functionality; user satisfaction. Develops a comprehensive analysis of pros/cons and implications of proposed solutions. Demonstrates strategic and forward thinking by conducting thorough analyses of downstream and upstream impact of issues and proposed solutions. Uses effective interviewing skills to elicit client requirements. Knowledge, Skills, and Abilities - Proficient in both Microsoft SQL Server and Oracle and experience with Informatica ETL tools. - Experience with complex systems integration and experience with industry standard data modeling tools. - Working knowledge of various operating systems including Windows and Unix. - Understands concepts of creating highly available systems, good programming and leadership skills and ability to mentor junior staff members. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Hours: Shift Start Time: VariableShift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $27.500 - $30.400 - $33.530 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do This position is responsible for representing and promoting Sharp physicians, programs and services at a variety of employer open enrollment, senior, and community health fair s and events throughout the year. Required Qualifications - H.S. Diploma or Equivalent - Driver's License - CA Department of Motor Vehicles -REQUIRED Preferred Qualifications - Public relations and customer service experience. Essential Functions - Represent Sharp Physicians, Programs and Services at Various Employer, Senior and Community Health Fairs and Other Events Promote Sharp medical groups, programs and services to a variety of audiences including seniors, employers, employees, health plans, brokers, and the general public. Answer participant questions and refer questions and concerns appropriately. Brings back pertinent information to the division on the company and health plan options and our competitors. Brings back insights from the consumers about what we are doing well and any complaints heard at events. Forwards complaints to the supervisor for follow up. - Prepare and Set Up Materials for Events Prepare and set up materials for events. Including arranging several boxes of brochures, promotional giveaways, display case and other necessary materials for transport to event. Courier service will typically transport materials, however on occasion employee may asked to perform this function as well - Assist with Special Projects Assist with special projects including events, seminars and other marketing and clerical functions as needed. Potential projects include data entry, coordinating outgoing direct mail pieces, updating marketing contact lists, developing competitor profiles, collecting information from clients via phone calls and/or customer surveys. Knowledge, Skills, and Abilities - Position requires excellent customer service skills and public/in-person contact skills. - Ability to represent Sharp HealthCare in a professional and courteous manner at all times. - Ability to learn and convey information regarding the Sharp system, medical groups, hospitals and services as well as basic information regarding contracted health plans. - Responsible for setting up display and display materials at events. Position requires employee to operate independently with minimal direction from supervisor majority of the time. - On occasion, employee may be responsible for transporting display materials to and from events (usually materials will be delivered by courier service). - Bilingual (Spanish) language skills a plus. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Hours: Shift Start Time: VariableShift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $27.500 - $30.400 - $33.530 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do This position is responsible for representing and promoting Sharp physicians, programs and services at a variety of employer open enrollment, senior, and community health fair s and events throughout the year. Required Qualifications - H.S. Diploma or Equivalent - Driver's License - CA Department of Motor Vehicles -REQUIRED Preferred Qualifications - Public relations and customer service experience. Essential Functions - Represent Sharp Physicians, Programs and Services at Various Employer, Senior and Community Health Fairs and Other Events Promote Sharp medical groups, programs and services to a variety of audiences including seniors, employers, employees, health plans, brokers, and the general public. Answer participant questions and refer questions and concerns appropriately. Brings back pertinent information to the division on the company and health plan options and our competitors. Brings back insights from the consumers about what we are doing well and any complaints heard at events. Forwards complaints to the supervisor for follow up. - Prepare and Set Up Materials for Events Prepare and set up materials for events. Including arranging several boxes of brochures, promotional giveaways, display case and other necessary materials for transport to event. Courier service will typically transport materials, however on occasion employee may asked to perform this function as well - Assist with Special Projects Assist with special projects including events, seminars and other marketing and clerical functions as needed. Potential projects include data entry, coordinating outgoing direct mail pieces, updating marketing contact lists, developing competitor profiles, collecting information from clients via phone calls and/or customer surveys. Knowledge, Skills, and Abilities - Position requires excellent customer service skills and public/in-person contact skills. - Ability to represent Sharp HealthCare in a professional and courteous manner at all times. - Ability to learn and convey information regarding the Sharp system, medical groups, hospitals and services as well as basic information regarding contracted health plans. - Responsible for setting up display and display materials at events. Position requires employee to operate independently with minimal direction from supervisor majority of the time. - On occasion, employee may be responsible for transporting display materials to and from events (usually materials will be delivered by courier service). - Bilingual (Spanish) language skills a plus. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class