Sur Global logo
Sur Global

We don’t just partner with you, we accelerate your progress and fuel your growth.

Forward Deployed Engineer

EngineerEngineerFull TimeRemoteMid LevelTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Argentina

Posted

58 days ago

Salary

$4K - $6K / month

Seniority

Mid Level

2 yrs expEnglishDNSJavaScript

Job Description

Forward Deployed Engineer

Sur Global

• Develop, review, and debug code running at the edge to optimize caching, localization, and device performance. • Monitor client implementations to identify and resolve technical anomalies rapidly. • Use browser DevTools, diagnostic tools, and internal APIs to analyze and correct latency or personalization challenges in real-time production environments. • Serve as the primary technical contact for assigned merchant accounts, ensuring smooth communication and resolution of any engineering issues. • Create documentation, tools, and processes that make onboarding and technical support more efficient. • Provide insights to the product team based on field experience to guide feature enhancements and roadmap decisions.

Job Requirements

  • 2–5 years of hands-on experience in a technical or customer-facing engineering role (such as solutions engineering, forward deployed engineering, or full stack development).
  • Strong proficiency in JavaScript and familiarity with browser-based debugging.
  • Working knowledge of web fundamentals including HTTP, caching headers, CDNs, DNS, and rendering performance.
  • Experience with Shopify (Liquid, Hydrogen, or headless builds) preferred; SFCC or other enterprise commerce platforms are a plus.
  • Ability to manage issues in live production environments with composure and clear problem-solving methodology.
  • Effective communication skills suited for both technical and non-technical audiences.

Benefits

  • PTO
  • Fully remote work environment

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