Job Closed

This listing is no longer active.

Mindray logo
Mindray

Notre objectif est d'améliorer et de maintenir en permanence une culture inclusive dans laquelle la diversité permet d'approfondir les connaissances des clients et de créer un avantage concurrentiel sur les marchés que nous desservons. En attirant, en développant et en engageant la meilleure équipe d'associés diversifiés et autonomes, nous contribuons à notre succès et à celui de nos clients.

National Service Manager, DE

ManagerManagerFull TimeRemoteLeadTeam 10,001

Location

Germany

Posted

54 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

National Service Manager, DE

Mindray

Nationaler Service Manager (w/m/d) – Deutschland Standort: Deutschland Positionsübersicht: Verantwortlich für die Überwachung und Steuerung der gesamten Serviceaktivitäten auf nationaler Ebene, um eine hochwertige Serviceerbringung, eine effiziente Ressourcenzuweisung sowie die kontinuierliche Verbesserung von Serviceprozessen und -leistungen im ganzen Land sicherzustellen. Aufgabenbereich: - Servicebereitstellung: Verantwortung für den Kundenservice in den Niederlassungen, Entwicklung lokaler Servicestrategien, Bearbeitung von Kundenbeschwerden und Feedback, Aufbau von Prozessen für das Liefer- und Eskalationsmanagement. - Kundenmanagement: Mitwirkung an Service-Richtlinien, Steigerung der Kundenzufriedenheit, Ausbau der Beziehungen zu klinischen Kunden sowie zu Biomedizin-Ingenieuren. - Geschäftsmanagement: Sicherstellung der Zielerreichung im Serviceumsatz der Niederlassungen, Optimierung der Umsatzstruktur, Kontrolle von Kosten und Einhaltung von Compliance-Vorgaben. - Channel-Aufbau: Planung und Entwicklung von Servicekanälen sowie entsprechender Managementstrategien, Förderung des Kanalwachstums, Ausbau der Fähigkeiten von Service-Teams in den Kanälen, Aufbau von Referenzkanälen, Plattformpartnern sowie diversifizierten und Drittanbieter-Servicekanälen. - Teammanagement: Aufbau und Entwicklung von Serviceteams, Steigerung der Effizienz, Förderung der Leistungsfähigkeit sowie der fachlichen und technischen Kompetenzen der Mitarbeiter, Steuerung der Serviceprozesse innerhalb der Niederlassung. - Sales- & Marketing-Synergien: Unterstützung des Vertriebsteams zur Erreichung der Umsatzziele, Entwicklung von Synergie-Mechanismen sowie Unterstützung bei wichtigen Marketingprojekten und deren Umsetzung. Qualifikationen und Erfahrung: - In der Regel mindestens 7 Jahre Erfahrung im Servicemanagement, davon mindestens 3 Jahre in einer nationalen oder leitenden Position. - Ausgeprägte Führungsqualitäten und strategische Planungskompetenz. - Reisebereitschaft von ca. 30–50 % wöchentlich, einschließlich 2–4 Übernachtungen pro Woche. - Flexibilität hinsichtlich der Arbeitszeiten, einschließlich gelegentlicher Wochenendarbeit. - Bereitschaft zu internationalen Dienstreisen nach Bedarf. - Fähigkeit, über längere Zeiträume in Krankenhausumgebungen zu arbeiten, einschließlich klinischer Bereiche und medizinischer Geräte. - Flexibilität zur Arbeit über verschiedene Zeitzonen hinweg. - Arbeitserlaubnis für Deutschland ohne Bedarf an Unternehmenssponsoring. - Sehr gute Deutschkenntnisse in Wort und Schrift sowie gute Englischkenntnisse. Da Englisch unsere Geschäftssprache ist, stellen Sie bitte sicher, dass Ihre Bewerbung und Ihr Lebenslauf auf Englisch verfasst sind. Folgen Sie uns auf LinkedIn Folgen Sie uns auf Twitter @MindrayGlobal Besuchen Sie unsere YouTube-Seite National Service Manager (f/m/d)- Germany Location: Germany Position Overview: To oversee and manage the overall service operations on a national level, ensuring high - quality service delivery, efficient resource allocation, and continuous improvement of service processes and performance across the country. Role Functions: - Service Delivery: Responsible for branch customer service, formulate local service strategy. deal with customer complaints and feedback information, establish delivery process management and escalation process. - Customer Management: Participate in service policies, improve customer satisfaction, improve rapport with clinical customers, and improve rapport with biomedical engineer. - Business Management: Ensure the completion of the branch's service revenue tasks, improve the structure of service revenue, manage the use of expenses and compliance. - Channel Building: Channel service planning and channel management strategy formulation, Promote the development of channels, improve the capacity of channel service teams, build benchmark channels, platform merchants, diversified service channels, and third-party service revenue channels. - Team Management: Responsible for service team building, improve team efficiency, help employees to improve their performance, technical and professional skill, and manage the process of services in the branch. - Sales & MKT Synergy: Drive the service team to help achieve sales revenue, formulate synergy mechanisms, and provide support for major marketing projects and execution. Qualifications and Experience: - Typically requires 7+ years of experience in service management, with at least 3 years in a national or senior role. - Strong leadership and strategic planning skills are essential. - Must be able to travel 30% to 50% weekly with 2-4 overnights expected per week. - Ability to work flexible hours including occasional weekend. - Ability to travel internationally as per requirement. - Work in hospital environments for extended periods, including exposure to clinical areas and medical equipment. - Must be able to work flexible hours to accommodate different time zones and customer - Ability to work in Germany without the requirement of company sponsorship - Very good German language skills (written and spoken) as well as good English language skills As English is our business language - please ensure your application and CV are in English. Follow us on LinkedIn Tweet us on Twitter @MindrayGlobal Check out our YouTube Page #LI-REMOTE

Related Categories

Related Job Pages

More Manager Jobs

DMI logo

Senior Computer and Information Systems Manager

DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.

Manager54 days ago
OtherRemoteTeam 1,001-5,000

Role Description DMI, LLC is seeking a Senior Computer and Information Systems Manager who provides senior-level oversight and strategic direction for the planning, coordination, and execution of IT systems and engineering initiatives across the TSA enterprise. In this role, the individual is responsible for managing complex information systems programs, aligning technology investments to agency mission objectives, and ensuring delivery against scope, schedule, and budget parameters. The Manager works closely with TSA CIO leadership, contracting officers, and the O&M contractor to synchronize engineering activities with operational requirements across TSA’s 24x7x365 environment. - This position leads cross-functional teams executing approximately 40 concurrent engineering projects spanning cloud migration, cybersecurity, network modernization, and enterprise application upgrades. - The Senior Computer and Information Systems Manager is accountable for resource allocation, risk identification and mitigation, and the quality of technical and programmatic deliverables. - The role requires experience translating complex technical requirements into executable plans and communicating program status, risks, and recommendations to senior Government stakeholders in both written and verbal formats. Qualifications - Minimum of 6 years of progressive experience managing large-scale IT programs in federal or enterprise environments. - Demonstrated success overseeing multi-disciplinary teams and vendor relationships. - Familiarity with FISMA compliance, DHS/TSA IT policies, and CPARS reporting requirements. - All personnel must be U.S. citizens or Lawful Permanent Residents, capable of obtaining a TSA fitness determination and PIV card access, and able to support after-hours implementations as required by the TSA operational calendar. Requirements - Successful completion of a government security screening and/or a Secret Clearance. - Successful completion of a Public Trust background investigation and/or a Public Trust clearance. - Must be a U.S. Citizen. Physical Requirements - None required for this position. Location - Remote, US Benefits - Convenience/Concierge: Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. - Development: Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. - Financial: Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. - Recognition: Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. - Wellness: Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

United States
Job Closed
Scan.com logo

Contract Negotiation Lead

Scan.com

Making medical imaging accessible to everyone around the world

Manager54 days ago
Full TimeRemoteTeam 201-500Since 2017H1B No Sponsor

Role Description We're looking for a Contract Negotiation Lead – Radiology Networks at an exciting time - we've successfully launched multiple platforms and products, raised over $100m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY. This role sits at the heart of our network expansion and partnership management strategy, building and maintaining the radiology partnerships that power our nationwide platform. Reporting to Network Operations leadership, you'll take full ownership of contract negotiations from first contact through signed agreement, and serve as the primary relationship owner for contracted radiology provider partners throughout the lifecycle of the partnership. This is a contract position designed for someone who moves fast, thinks strategically, and excels at both closing deals and nurturing long-term partnerships. You will be empowered to independently shape deals that directly fuel our growth trajectory while ensuring ongoing partnership success. As a scale-up business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in: - Lead contract negotiations with radiology groups and imaging providers nationwide - Serve as the primary relationship owner for contracted radiology provider partners - Develop and execute network expansion strategies aligned with organizational goals - Maintain long-term, strategic partnerships to ensure stability and network performance - Conduct recurring business review meetings to assess operational and financial performance - Track and analyze volume trends, turnaround times, and key service-level metrics - Identify performance gaps and collaborate with partners on improvement plans - Analyze financial, utilization, and market data to support negotiation strategy - Draft, review, and finalize provider agreements in partnership with internal stakeholders - Manage multiple negotiations simultaneously in a fast-paced environment - Proactively manage issues, escalations, and contract compliance matters - Partner cross-functionally (operations, clinical, finance) to support the overall partnership - Identify opportunities to improve contract terms, rates, and overall network value Qualifications - Strong contract negotiation experience, preferably in healthcare or provider contracting - Proven experience managing long-term strategic partnerships and conducting business performance reviews - Proven analytical skills with the ability to interpret financial and operational data to inform strategy and identify performance trends - Experience building or expanding provider networks (radiology or imaging networks strongly preferred) - Ability to work independently with minimal oversight and thrive in ambiguous, fast-moving environments - Comfort operating in high-urgency, high-volume situations where you're managing multiple negotiations and ongoing partnerships simultaneously - Excellent communication and stakeholder management skills across internal teams and external partners - Experience collaborating cross-functionally with operations, clinical, and finance teams - Self-starter mentality with the ability to take initiative and drive projects to completion - Fast, decisive, and detail-oriented approach to work - Strategic thinking combined with a practical, execution-focused mindset Requirements - Establish strong relationships with key radiology groups and imaging providers across multiple states, expanding our network footprint by at least 20% - Successfully negotiate and execute provider agreements that meet our financial and operational targets while ensuring sustainable partnerships - Build a repeatable, data-driven negotiation framework and ongoing partnership management cadence that enables the team to scale efficiently as we grow - Demonstrate ownership as the primary relationship manager for book of contracted partners, conducting regular business reviews and proactively addressing performance issues - Demonstrate autonomy and ownership by moving negotiations forward independently, keeping stakeholders informed, and making sound decisions under pressure - Embody our culture of speed and execution while maintaining strategic thinking and attention to detail that protects the business Benefits - Salary range of $80,000 - $110,000 - 401k - Healthcare, Vision and Dental - All the equipment needed for you to do your role effectively - Flexible working - Remote or hybrid working options - Personal Development budgets - 18 days PTO plus public holidays - 10 paid sick days - Inclusive policies designed by our team, for our team

United States
$80K - $110K / year
Amazon logo

Campaign and Creative Manager

Amazon

Amazon is the largest online retailer in the world. The Fortune 500 company offers traditional and e-books, household items, apparel, electronics, movies, music

Manager54 days ago

Role Description Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon's mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager (Seasonal) who is passionate about helping our advertisers make effective, analytically driven marketing decisions. - Support the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices within the Live Events space. - Assist in project managing the execution of Live Event advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders. - Manage creative assets in Extreme Reach and coordinate creative trafficking workflows. - Support campaign troubleshooting during the campaign life-cycle. - Collaborate with cross-functional teams to ensure efficient campaign delivery and execution. - Contribute to process improvement initiatives to enhance cross-vertical/cross-locale efficiency. Qualifications - 2+ years of digital advertising and client facing roles experience. - Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines. - Knowledge of MS-Office tools including Word, Excel, PowerPoint and Visio. - High level proficiency of Portuguese required for daily client communication and campaign coordination. - Experience managing and coordinating multiple projects simultaneously. - Strong organizational and communication skills. Requirements - Experience in e-commerce or online advertising. - Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies. - Experience analyzing campaign performance metrics and key performance indicators (KPIs). - Familiarity with creative trafficking tools (e.g., Extreme Reach). - Knowledge of advertising operations and campaign workflows. Benefits - Our inclusive culture empowers Amazonians to deliver the best results for our customers. - If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Costa Rica
Job Closed
Morris & Dickson Co., LLC logo

Credit Manager

Morris & Dickson Co., LLC

America’s largest independent full-line pharmaceutical distributor. Est. 1841.

Manager54 days ago
Full TimeRemoteTeam 501-1,000Since 1841H1B No Sponsor

About the Role We are seeking a Credit Manager to lead and evolve the credit function at Morris & Dickson. This is a high-impact role within our accounting and finance organization, responsible for protecting the company’s financial position while enabling responsible, scalable growth. In this role, you’ll apply strong judgment, financial acumen, and cross-functional partnership to oversee customer credit, onboarding, structured agreements, and risk mitigation. Working closely with Sales, Accounts Receivable, Legal, and Finance, you’ll help balance customer experience with disciplined credit practices. This role is ideal for someone who thrives on ownership, operates with a proactive mindset, and approaches credit as both a control function and a strategic business partner. Location This role is open to candidates based in Shreveport or remote, ideally in Dallas or a comparable market nearby. What You’ll Do • Evaluate new and existing customers to determine appropriate credit limits and payment terms • Analyze financial statements, credit reports, and trade data to assess and manage risk exposure • Approve, document, and maintain credit decisions in alignment with company policy • Partner with Sales to balance customer experience with disciplined credit practices • Lead the credit component of customer onboarding, ensuring accurate, timely account setup • Draft, negotiate, and manage promissory notes and structured payment agreements in partnership with Legal • Monitor agreement performance, track obligations, and escalate issues proactively • Guide collections strategy for escalated accounts and partner with AR on disputes and resolution paths • Maintain aging reports, credit exposure summaries, and bad debt forecasts to inform decision-making • Identify process improvements, ensure compliance with policies and regulations, and build scalable credit practices What Success Looks Like • Credit decisions are timely, well-reasoned, and consistently documented • Risk exposure is proactively managed with minimal surprises • Promissory notes and payment agreements are clear, effective, and actively monitored • Credit processes are efficient, compliant, and scalable • Stakeholders experience credit as a collaborative, solutions-oriented partner What You’ll Need to Succeed • 7+ years of experience in credit, collections, or financial risk management • Strong financial analysis skills with the ability to assess and make sound credit decisions • Experience managing structured agreements (e.g., promissory notes, payment plans) • Proven ability to partner cross-functionally with Sales, Finance, AR, and Legal • High judgment, attention to detail, and ability to operate independently in a fast-paced environment • Bachelor’s degree in Finance, Accounting, or related field preferred • NACM certification (CBA, CBF) and/or relevant industry experience a plus Why Join Us At M&D, you’ll be part of a mission that matters. We take pride in our history, but we’re building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You’ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.

United States