What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. About the Role Clinical genomics labs today run multiple disconnected applications, creating manual handoffs, transcription errors, and significant integration overhead per site. The future of this space is a unified orchestration layer that connects every step from sample intake to clinical insight, powered by intelligent automation and AI. We’re building that future. As a Staff Product Manager on the Orchestration team, you’ll own the vision and execution of our workflow orchestration platform. You’ll define the capabilities, core concepts, and user experiences that tie together instruments, software systems, and data across the lab and drive adoption from early validation through broad market impact. This is a multi-year, career-defining opportunity to shape how genomics labs operate. It’s not a feature role: it’s a platform leadership role with the scope to define a new category. This is a role for a modern SaaS platform PM who thrives in ambiguity, thinks in systems, and raises the bar for clarity, design quality, and execution. You are also AI-forward in how you work: you use AI daily to research, validate assumptions, prototype ideas, draft narratives, and vibe-code functional proofs of concept. You see AI not as a novelty but as a core part of your operating model as a product manager. The Team You’ll join a team of PMs focused on the orchestration portfolio, reporting to the Director of Product Management. You’ll work closely with engineering, design, and data science partners dedicated to this platform, as well as adjacent product teams across workflow automation, on-prem orchestration, LIMS, and lab automation partnerships. This is a team that takes product craft seriously, embraces AI to work smarter, and believes the best ideas win regardless of where they come from. What You’ll Do Own the orchestration platform vision and roadmap - Define the long-term product strategy for how labs move from fragmented tools to unified orchestration - Prioritize across dry-lab orchestration, wet-lab automation integration, and high-volume lab scaling - Translate complex domain problems into clear product direction that engineering and design can execute against - Define and validate a pricing and packaging model that aligns platform value with customer outcomes Shape the intelligent orchestration layer - Define intelligent workflow automation that adapts based on conditions, context, and user intent - Drive AI-assisted decisioning: optimized batching, predictive QC, anomaly detection, and run-time recommendations - Design platform primitives that allow teams to build capabilities consistently and safely - Define APIs and integration contracts that internal teams and external partners build on confidently - Ensure auditability, traceability, and compliance-ready AI behavior is embedded from day one You won’t own every surface, but you’ll be a key voice pushing the platform toward a modern, intelligent architecture. Champion product excellence and customer empathy - Work with Design to create intuitive workflows that feel human-centered, not machine-centered - Drive clarity and simplicity into complex orchestration surfaces - Obsess over the details: interaction flows, observability, error handling, and user trust signals Lead cross-functional strategy - Influence long-term architecture across engineering, data science, UX, quality, and scientific stakeholders - Coordinate with adjacent product teams on integration contracts and cross-product dependencies - Create crisp narratives that bring order to complex technical choices - Mentor PMs in systems thinking, customer empathy, and AI-enabled product development You’ll be one of the people others seek out when they want to understand the bigger picture. What Success Looks Like Within your first year, you will have: - Defined a compelling platform vision and roadmap that earns buy-in across engineering, design, and leadership - Shipped orchestration capabilities validated through customer engagement - Enabled AI-powered workflow features that measurably reduce user effort and manual steps - Established platform primitives adopted across multiple products - Demonstrated AI-forward working practices that accelerate the team’s ability to research, prototype, and validate - Raised the bar on product execution through better mechanisms, documentation, and cross-team clarity What You Bring Required - 8+ years building SaaS products, platforms, or automation systems - Experience shipping a product from 0→1 or early stage through market validation - Experience with workflow engines, orchestration frameworks, or cloud platform architecture - Deep comfort with ambiguity and complex systems - A tasteful product sense with a strong POV on UX, information architecture, and simplicity - Exceptional communication and narrative writing - Demonstrated success leading multi-team efforts and influencing architecture - Demonstrated fluency with AI tools in your product management practice: you use AI for research, competitive analysis, prototyping, narrative drafting, data - exploration, or vibe-coding functional proofs of concept. You don’t just talk about AI, you ship with it Preferred - Track record of building platform products that other teams build on top of (internal platforms, developer ecosystems, integration layers) - Experience defining new categories or creating markets where none existed before - Experience with outcome-based, usage-based, or value-aligned pricing models - Comfort operating in regulated, compliance-sensitive, or safety-critical environments (any industry) - Familiarity with ML and AI patterns (model lifecycle, inference, data quality) beyond using AI tools - Domain experience in life sciences, diagnostics, lab automation, or scientific workflows is a plus but not required. We value product builders who can learn a domain fast over domain experts learning to build product Why Join Us You’ll define the orchestration layer that connects the entire genomics workflow and infuse it with AI from the ground up. Software orchestration is the next growth lever for the industry, and this role puts you at the center of that shift. This isn’t incremental feature work on a mature product. It’s a platform leadership role with the vision, investment, and team to make it real. You won’t be handed a spec. You’ll be handed a mission and the expectation to turn it into a product that labs want to buy. #LI-REMOTE The estimated base salary range for the Staff Product Manager - Genomics Workflow Orchestration Platform role based in the United States of America is: $141,600 - $212,400. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

The Opportunity:As a Senior Product Owner (contract) at SH/FT, you will lead the development and delivery of large, technically complex software projects. Our Product Owners play a critical role in ensuring solutions meet or exceed client expectations while enabling internal teams to perform at their best. In this contract role, you will own the end-to-end product lifecycle, from early client engagements and requirements definition through to translating those requirements into clear, actionable work for the delivery team. You will operate at both a strategic and tactical level, balancing big-picture thinking with attention to detail. We are seeking an experienced Product Owner with a strong background in custom software development (e.g. websites, web applications, APIs, databases). You thrive in fast-paced, ambiguous environments and bring structure and clarity to complex problems. Agency experience is a plus, but most importantly, you enjoy transforming evolving requirements into high-quality client deliverables. Key responsibilities include: - Lead multiple client engagements and workstreams concurrently across all phases of the project lifecycle, including discovery, scoping, planning, requirements definition, execution, release, and post-release support - Facilitate discovery sessions with clients and subject matter experts to define requirements, uncover gaps, and align on expectations - Translate business and technical requirements into detailed functional specifications and well-defined user stories with clear acceptance criteria - Own and manage the product backlog, including prioritization, refinement, and trade-off decisions to balance scope, timeline, and budget - Partner with cross-functional teams (Engineering, Design, QA, etc.) to ensure solutions meet customer needs and are delivered on time and within budget - Support resource planning by identifying required skillsets and collaborating with team leads to staff projects effectively - Lead Agile ceremonies, including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives - Facilitate technical discussions to align stakeholders, remove blockers, and identify opportunities for process and tooling improvements - Monitor team capacity and velocity to promote sustainable, predictable delivery - Track and communicate project progress, including risks, dependencies, blockers, and key milestones - Report on sprint and release health using metrics such as burndown and burnup charts - Forecast delivery timelines and proactively identify potential bottlenecks or risks - Develop mitigation strategies and contingency plans to ensure successful delivery within scope, timeline, and budget - Communicate clearly and consistently with stakeholders, fostering transparency and trust - Provide leadership and direction to project teams, ensuring accountability and high-quality execution - Navigate ambiguity with confidence, proactively driving clarity and outcomes Experience - 4+ years of Product Owner experience in a technical environment, with hands-on involvement in custom software development projects (e.g. websites, web applications, APIs, databases) -- this experience is required; please ensure your resume clearly articulates the types of projects you have worked on - Demonstrated ability to translate complex requirements into actionable deliverables for engineering teams - Strong understanding of Agile methodologies (Scrum, Kanban, DevOps practices) - Experience with Jira or comparable project management tools - Excellent analytical, organizational, and problem-solving skills - Strong communication skills, with the ability to engage both technical and non-technical stakeholders - Proven ability to manage multiple priorities and see the big picture while maintaining attention to detail - Strong stakeholder management skills, including experience working directly with clients - CSPO or equivalent certification is a plus Who You Are - Clear and effective communicator who leads through collaboration and action - Strong sense of ownership and accountability in fast-paced, ambiguous environments - Ability to quickly integrate into cross-functional teams and drive projects to completion - Confident in client-facing settings, with the ability to manage expectations and build trust - Proactive problem solver with a continuous improvement mindset About SH/FT Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Why SH/FT Shift Paradigm is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world’s most recognized brands. At SH/FT you’ll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy. This is a remote 1099 independent contract position, targeting 10-20 hours per week. The compensation range for this role is $60–$85 per hour, depending on experience.

Product Owner – Archives Location: UK, US, or Canada (Remote) Department: Product Management Reports To: VP, Product ManagementAbout Soutron Global Soutron Global is an internationally recognized provider of cloud-based, scalable information management systems for corporate archives, libraries, information/knowledge hubs, and museums. Since 1989, we have been the longest-serving supplier of library and information management software in the UK market, with an expanding presence in North America, Europe, and Asia. Our Archive Management System is trusted by government agencies, corporations, historical societies, and cultural institutions worldwide to manage, preserve, and provide access to their most valuable archival collections. As we continue to innovate and expand our archives capabilities, we are seeking a Product Owner to help shape the future of our archives product line.Role Overview As a vital member of the Product Management team, the Product Owner will frequently interact with other Product Owners, Developers, and most importantly archivists and records managers themselves to determine the needs of our clients. You will create and prioritize requirements that enable development teams to build features that help organizations preserve, discover, and share their archival collections.You Would Feel Right at Home If... - You're known as an organized task master who is happy managing the constant challenge of ensuring tasks get organized and prioritized in a logical manner - You are proud of your ability to deeply understand what users want and clearly and concisely communicate complex concepts to a variety of people ranging from archivists and records managers to developers - You are a self-starter and able to work in a fast-paced, high-demand environment - You enjoy using a wide variety of software applications, learning new ones, and learning how things work using the trial and error method—you consider yourself a lifelong student who thrives in an environment that is constantly evolving - You frequently draw on your strong interpersonal skills when working with multiple departments and subject matter experts - You have a genuine interest in archives, records management, digital preservation, or cultural heritage—or are excited to learn about these domains Key Responsibilities - 'Own' prioritization of development work for the Archives product, reporting to VP of Product, who will guide the strategy and work alongside you to move the product forward - Participate in the Agile process, including remote team members, acting as the expert for the Archives product and its users - Represent the archivist when planning features, driving new functionality development from a user perspective—understanding workflows around accessioning, arrangement, description, preservation, and access - Interact with users virtually and in person to ensure a complete understanding of the problems they are trying to solve; conducting product walk-throughs for both internal and external audiences - Assist development teams in creating a consistent, intuitive user experience for the Archives product - Stay current with archival standards and best practices (ISAD(G), DACS, ISAAR(CPF), EAD, Dublin Core) and understand how they inform product requirements - Collaborate cross-functionally with Customer Success, Sales, and Support teams to gather feedback and identify opportunities for product improvement Requirements - A post-secondary degree or certificate in a relevant discipline is required (Library Science, Information Science, History, Archival Studies, Computer Science, or related field) - 3-5 years' experience in a technical environment or working with archives/records management systems - Superior written and verbal communication skills coupled with strong analytical and problem-solving skills are prerequisites for this role - An aptitude for technical concepts and the ability to simplify them for less-technical individuals is integral to your success - Experience using a development task-management system for backlog prioritization would serve you well Bonus Points For: - Prior experience with Jira and/or Aha! - Pragmatic Marketing Product Management training or similar certification - Familiarity with archival standards (ISAD(G), ISAAR(CPF), EAD, DACS) or metadata standards (Dublin Core, METS, PREMIS) - Experience working in or with archives, museums, libraries, or cultural heritage organizations - Understanding of digital preservation concepts and long-term access requirements Why Join Soutron Global? - Be part of a company with 35+ years of industry leadership in information management software - Shape a product that helps organizations preserve and provide access to cultural heritage and historical records - Work with prestigious clients including government archives, corporate records departments, historical societies, and museums - Join a fast-growth, international environment (UK, US, Canada, Europe) backed by experienced private equity partners - Collaborate with a passionate team that genuinely cares about helping archivists and information professionals succeed Ready to help shape the future of archive management software? Apply now and join Soutron Global in delivering the tools that help organizations preserve, discover, and share their most valuable collections.

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from - Equity in a rapidly growing startup backed by top-tier VCs Role Overview As a Senior Staff Product Manager, Risk, you are the strategic architect of the trust and safety ecosystem at HCP. You do not just manage a roadmap; you define the vision for how we protect money movement, accounts, and communications across our entire vertical SaaS platform. You work horizontally across 20+ product teams to identify systemic vulnerabilities and deliver high-leverage, scalable solutions that neutralize threats without compromising the experience of our legitimate Pros. You are a technical leader who partners with Engineering, Risk Operations, and Analytics to build durable frameworks for fraud detection, security, and abuse prevention. You excel at translating extreme ambiguity into clear, cross-functional execution plans and serve as the definitive leader during critical incident responses. You move seamlessly between deep technical architecture and executive-level strategy, ensuring that risk mitigation is a competitive advantage for the business. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Define and evangelize the multi-year risk strategy and roadmap, encompassing payments risk, account takeover (ATO), and platform-wide communications abuse - Architect scalable risk capabilities, including universal signals, limit engines, and policy frameworks that serve the entire HCP product suite - Lead the most complex, high-stakes cross-squad initiatives to ensure risk protections are integrated into the core product DNA - Partner with executive leadership to align on risk appetite, loss targets, and the balance between friction and security - Drive the evolution of internal risk tooling and automation to drastically reduce operational burden for the People and Risk Operations teams - Lead high-severity incident response efforts, coordinating rapid containment, durable hardening, and executive-level retrospectives - Act as a force multiplier by mentoring Product Managers and Engineering leads on risk best practices and system design - Conduct rigorous build vs. buy analyses and manage strategic vendor partnerships to accelerate our defensive capabilities - Direct the integration of advanced data models and signals into automated enforcement patterns - Communicate high-impact strategic proposals and technical documentation to align stakeholders across the organization Qualifications: - 7+ years of product management experience with a proven track record of delivering complex, platform-level systems - Deep domain expertise in Fintech, Payments, Trust & Safety, or Security at scale - Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation - Demonstrated ability to influence at the executive level and lead without authority across dozens of teams - Technical mastery of system architecture, event-driven environments, and enforcement mechanisms - Advanced data fluency with the ability to define complex metrics and leverage SQL to drive iteration - Exceptional written and verbal communication skills, specifically in writing high-quality strategic proposals - Bachelor's degree in a related field or equivalent work experience What will help you succeed: - Fluency of account security patterns such as step-up authentication, device/session risk, and credential stuffing defenses - Deep understanding of card and ACH network concepts including chargebacks, payout controls, and ACH return handling - Experience building shared platform services like rules engines, risk signal pipelines, and automated policy frameworks - Strong intuition for the "Pro experience," ensuring that security measures are elegant and non-obstructive - Ability to remain calm and decisive under pressure during emerging fraud attacks or security incidents - Experience with vendor evaluation and management for enterprise-grade fraud and risk tooling - A proactive mindset that anticipates emerging threats before they impact the platform Location Dependent Information This role is open to candidates and the expected salary range for this role is $158,000 - $182,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote