Role Description This role impacts significant service segments while managing complexity and achieving business goals. You will be accountable for developing strategies and ensuring profitability through effective governance. By driving revenue growth and aligning business operations, you will play a crucial role in delivering excellence and innovation in technology. Your leadership will enhance team productivity and foster relationships essential for success. The position requires a blend of strategic thinking and operational oversight to navigate the dynamic market landscape effectively. - Manage overall business success of a set of services and solutions. - Establish strategies and business plans to support growth initiatives. - Monitor and analyze performance metrics and deliver action plans. - Drive process improvements for operational effectiveness. - Foster relationships with stakeholders and functional teams. - Provide coaching and leadership for team development. - Create a high-performance, inclusive work environment. Qualifications - Minimum of 8 years of experience in Service Business Management. - Proven track record in leading teams and managing projects. - Strong knowledge of market dynamics and business strategies. - Excellent management, communication, and negotiation skills. - Ability to drive change and provide thought leadership. - Familiarity with financial reporting tools. - Experience in managing cross-functional, global teams. Benefits - Comprehensive health and wellbeing benefits. - Personal and professional development programs. - Commitment to unconditional inclusion and diversity. - Flexibility to manage work-life balance. - Opportunities for career growth within the organization. - Engaging and supportive work culture. - Collaborative environment with a focus on innovation.

Requisition Number: 2346470 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Manages regulatory activities and projects in support of company strategies, departments, programs, and functional areas. Responsible for Regulatory Affairs Operations, you will be an individual contributor in our Department of Managed Health Care (DMHC) Affairs team. You will research, document and report on changes in the health care system. This is the challenge of a lifetime. Join us by applying today. Work hours are based on California Pacific Time, Monday - Friday, 8:00am - 5:00pm. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Respond to inquiries, requests, notifications, and actions by regulatory agencies, including complaints and requests for assistance - Perform critical and objective review of new laws, research existing regulations, and guidance to support effective decision making and action steps - Collaborate with colleagues, coordinate and implement applicable project plans - Provide regular updates on progress, anticipate areas of difficulty, potential risks, contribute towards creative solutions, and move to action quickly - Manage/implement applicable regulatory filings (e.g. routine reports, maintenance of confidentiality) in a timely manner - Oversee data collection, utilizing appropriate tools and processes to track, trend, and analyze regulatory metrics - Perform supportive administrative and operational activities, including developing and distributing departmental communications - Identify opportunities for standardization, coordinate implementation of best practices, and process improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. - High School Diploma/GED (or higher) - 2+ years of experience working in health care, managed care and/or health insurance - 2+ years of experience with regulatory affairs or compliance - 2 + years of experience in responding to inquiries from a variety of stakeholders (external customers, internal customers, executives and regulators) - 2+ years of experience in communicating and understanding complex information - 2+ years of demonstrated experience detail oriented and able to prioritize and organize own work to meet deadlines - 2+ years of demonstrated experience and ability to adapt in a fast-paced environment with shifting priorities - Advanced level of experience with Microsoft office (Excel, Word, PowerPoint) Preferred Qualifications: - Understanding of California DMHC, DHCS, and CMS Regulations - Previous experience as executive/administrative assistant, or legal assistant - Experience creating flow charts/org charts *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Repair Operations Supervisor is responsible for overseeing a team of laptop repair technicians and support staff, ensuring smooth day-to-day operations and high standards of repair quality. This leadership role focuses on directing, mentoring, and developing technicians to deliver reliable and efficient laptop repair services while fostering a collaborative and customer-focused work environment. Strong team management, strategic planning, and a commitment to service excellence are essential for success in this position. What You Will Do: * Coach and develop laptop repair technicians: Provide guidance, training, and support to help technicians improve their technical skills and maintain adherence to established repair standards. * Oversee troubleshooting and repair activities: Supervise the team's problem-solving efforts, ensuring complex hardware issues are resolved efficiently and challenging repairs are completed successfully. * Monitor repair performance: Track and review the quality and timeliness of repairs performed by technicians, ensuring consistent delivery of excellent service across all laptop models. * Develop and implement technical processes: Lead the team in creating and refining procedures that enhance the efficiency and effectiveness of laptop repair operations. * Manage team projects: Coordinate and prioritize tasks, allocate resources, and oversee workloads to ensure successful completion of technical projects within deadlines and budget. * Serve as an escalation point for special requests and exceptions. * Facilitate cross-team collaboration: Work closely with other groups within CDW to support technical services, aligning team efforts with organizational goals and operational requirements. * Oversee training initiatives for technicians and support staff, ensuring the team meets and exceeds key performance indicators (KPIs). What We Expect of You: * Previous experience managing a team of computer technicians or working in a similar IT supervisory role * Expertise in diagnosing and resolving complex hardware issues, with the ability to support and guide technicians through challenging repairs * Strong written and verbal communication skills for effective team leadership and collaboration * Exceptional attention to detail to maintain high repair standards and quality control * Advanced analytical and problem-solving abilities to address technical and operational challenges * Excellent time management and organizational skills, with the ability to prioritize and delegate tasks effectively among technicians Pay range: $ 81,000- $ 92,000 depending on experience and skill set. Annual bonus target of 5% subject to terms and conditions of plan. Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials. * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. * Physical Demands and Work Environment * The physical demands described below are representative of those required to successfully perform the essential functions of this position. Responsibilities include performing technical work and problem-solving tasks, with the ability to lift up to 50 lbs. as needed. The role requires the ability to see, hear, talk, touch, reach, bend, stoop, sit, stand, and/or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

• Manage and expand Packt’s portfolio of tech-focused live events • Identify new technical themes, formats, and engagement opportunities • Build long-term relationships with technologists for repeat participation • Engage with developer and technology ecosystems