• Manage and expand Packt’s portfolio of tech-focused live events • Identify new technical themes, formats, and engagement opportunities • Build long-term relationships with technologists for repeat participation • Engage with developer and technology ecosystems

• Serve as the primary point of contact for ClearStar's background screening data partners, managing communications, issue resolution, and performance escalations across data quality, service delivery, and fulfillment • Own partner routing end to end, including queue monitoring, outage coordination, and rerouting execution in partnership with Operations and Technology • Track partner performance against SLAs, turnaround standards, and quality benchmarks; maintain a consistent reporting cadence so leadership has visibility into partner health • Reconcile partner cost structures, fee schedules, and court access surcharges against configured pricing and customer invoicing; resolve discrepancies independently with Finance and the relevant partner • Maintain audit-ready partner files including contracts, SLAs, insurance certificates, and fee schedules in accordance with PBSA recordkeeping requirements • Own operational playbooks and partner onboarding documentation as living assets, proactively identifying gaps and driving updates that improve consistency and audit readiness

Role Description Hi, we're Oscar. We're hiring a Senior Analyst, UM Regulatory Operations to join our UM Regulatory Operations team. You will support the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. You will be responsible to support implementations for regulatory requirements, compliance initiatives, UM audits, and other projects, as needed. You will report into the Senior Manager, UM Regulatory Operations. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities - Coordinate projects and processes to help support key regulatory and compliance milestones and deliverables - Partner with leadership to implement regulations, support key state filings, and other projects - Partner with cross-functional teams to ensure action plans and process improvements align with project goals, and participate in collaboration with peers and cross-functional stakeholders - Support audit exams (NCQA, MHPAEA, State) - Help identify risks; respond to and resolve compliance gaps through regulatory implementation and in response to audits and Corrective Action Plans - Compliance with all applicable laws and regulations - Other duties as assigned Qualifications - 1+ years of experience in healthcare audits, or accreditations supporting NCQA and/or regulatory compliance - 1+ years of professional experience in utilization management, healthcare operations and/or compliance, or a related field - 1+ years of experience in Adobe Acrobat, and Google Suite or Microsoft Office (Sheets/Excel, Docs/Word, Slides/Powerpoint, etc) - 1+ years of experience with interdepartmental collaboration with stakeholders to drive projects Bonus Points - 1+ years of experience supporting state audits and exams - ACA marketplace, utilization management, healthcare quality and compliance, or provider data experience - Training or experience applying Continuous Process Improvement or Lean Six Sigma principles - Experience with project coordination or management in a matrixed organization - 1+ years of experience in developing and presenting information and recommendations Benefits - Medical, dental, and vision benefits - 11 paid holidays - Paid sick time - Paid parental leave - 401(k) plan participation - Life and disability insurance - Paid wellness time and reimbursements

About the Role Are you interested in helping strengthen how cybersecurity risk is managed across the US public sector while building hands-on experience in Trust, Risk, and Compliance (TRC)? This role offers the opportunity to grow your career while contributing directly to Rapid7's mission of making the digital world safer. As a Trust, Risk, and Compliance Analyst - Continuous Monitoring & POA&M, you will support Rapid7's expanding US Public Sector compliance programs, including FedRAMP, GovRAMP, TX-RAMP, and COV-RAMP, with a strong focus on continuous monitoring, POA&M management, and technical risk tracking. As part of the Trust, Risk, and Compliance team within the broader Information Security organization, you will help ensure security risks are identified, tracked, and remediated in a way that scales with Rapid7's cloud-based products and services. This role is based in Boston and/or Arlington and is part of a team that values collaboration, curiosity, balance, and continuous learning. About the Team Rapid7's Trust, Risk & Compliance team sits within Information Security and plays a critical role in building customer trust. We design and operate governance programs, manage security risk, and help teams across Rapid7 understand and meet regulatory and security expectations. Our work spans Engineering, Product, Platform, Legal, Procurement, Sales, and Customer Success - and we do it with a mindset that security should enable the business, not slow it down. In This Role, You Will - Support continuous monitoring (ConMon) activities for Rapid7's US Public Sector compliance programs, with a primary focus on FedRAMP and GovRAMP - Assist in managing Plans of Action & Milestones (POA&Ms), including tracking remediation progress, timelines, and risk ownership - Help analyze security findings, vulnerability results, and control deficiencies in partnership with Engineering and Security teams - Support technical evidence collection aligned to NIST 800-53 rev. 5 and NIST 800-171 - Use ATO-focused GRC platforms such as Paramify, ServiceNow GRC, Onspring, RegScale, and DefectDojo to track findings, risks, and compliance status - Participate in discussions with engineers to understand control implementations, technical risks, and remediation approaches - Assist with preparation of ConMon deliverables (POA&M, deviation requests, inventory workbook) - Help improve POA&M and ConMon processes through standardization, automation, and improved data quality - Gain hands-on exposure to evolving requirements such as CMMC, new Executive Orders, and other US public sector cybersecurity initiatives The Skills You'll Bring - 2-5 years of experience (or equivalent academic/internship experience) in cybersecurity, cloud security, compliance, or risk management - Foundational knowledge of NIST 800-53 and/or NIST 800-171 - Interest in vulnerability management, risk remediation, and continuous monitoring - Experience or familiarity with ATO-focused GRC platforms such as Paramify, ServiceNow GRC, Onspring, or RegScale - Ability to understand and document technical security issues and risks - Strong analytical skills and attention to detail - Clear written and verbal communication skills - A curious, collaborative mindset and eagerness to learn Nice to Have - Exposure to AWS or cloud-based environments - Familiarity with vulnerability management tools or security scanning concepts - Experience or interest in POA&M workflows, risk tracking, or control remediation - Interest in compliance automation, OSCAL, or data-driven compliance approaches - Early-career certifications or coursework in cybersecurity, cloud security, or information assurance We Know That... The best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you're excited about this role and feel your experience can make an impact, we encourage you to apply. LI-WP1 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.