• Serve as the primary point of contact for ClearStar's background screening data partners, managing communications, issue resolution, and performance escalations across data quality, service delivery, and fulfillment • Own partner routing end to end, including queue monitoring, outage coordination, and rerouting execution in partnership with Operations and Technology • Track partner performance against SLAs, turnaround standards, and quality benchmarks; maintain a consistent reporting cadence so leadership has visibility into partner health • Reconcile partner cost structures, fee schedules, and court access surcharges against configured pricing and customer invoicing; resolve discrepancies independently with Finance and the relevant partner • Maintain audit-ready partner files including contracts, SLAs, insurance certificates, and fee schedules in accordance with PBSA recordkeeping requirements • Own operational playbooks and partner onboarding documentation as living assets, proactively identifying gaps and driving updates that improve consistency and audit readiness

Role Description Hi, we're Oscar. We're hiring a Senior Analyst, UM Regulatory Operations to join our UM Regulatory Operations team. You will support the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. You will be responsible to support implementations for regulatory requirements, compliance initiatives, UM audits, and other projects, as needed. You will report into the Senior Manager, UM Regulatory Operations. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities - Coordinate projects and processes to help support key regulatory and compliance milestones and deliverables - Partner with leadership to implement regulations, support key state filings, and other projects - Partner with cross-functional teams to ensure action plans and process improvements align with project goals, and participate in collaboration with peers and cross-functional stakeholders - Support audit exams (NCQA, MHPAEA, State) - Help identify risks; respond to and resolve compliance gaps through regulatory implementation and in response to audits and Corrective Action Plans - Compliance with all applicable laws and regulations - Other duties as assigned Qualifications - 1+ years of experience in healthcare audits, or accreditations supporting NCQA and/or regulatory compliance - 1+ years of professional experience in utilization management, healthcare operations and/or compliance, or a related field - 1+ years of experience in Adobe Acrobat, and Google Suite or Microsoft Office (Sheets/Excel, Docs/Word, Slides/Powerpoint, etc) - 1+ years of experience with interdepartmental collaboration with stakeholders to drive projects Bonus Points - 1+ years of experience supporting state audits and exams - ACA marketplace, utilization management, healthcare quality and compliance, or provider data experience - Training or experience applying Continuous Process Improvement or Lean Six Sigma principles - Experience with project coordination or management in a matrixed organization - 1+ years of experience in developing and presenting information and recommendations Benefits - Medical, dental, and vision benefits - 11 paid holidays - Paid sick time - Paid parental leave - 401(k) plan participation - Life and disability insurance - Paid wellness time and reimbursements

About the Role Are you interested in helping strengthen how cybersecurity risk is managed across the US public sector while building hands-on experience in Trust, Risk, and Compliance (TRC)? This role offers the opportunity to grow your career while contributing directly to Rapid7's mission of making the digital world safer. As a Trust, Risk, and Compliance Analyst - Continuous Monitoring & POA&M, you will support Rapid7's expanding US Public Sector compliance programs, including FedRAMP, GovRAMP, TX-RAMP, and COV-RAMP, with a strong focus on continuous monitoring, POA&M management, and technical risk tracking. As part of the Trust, Risk, and Compliance team within the broader Information Security organization, you will help ensure security risks are identified, tracked, and remediated in a way that scales with Rapid7's cloud-based products and services. This role is based in Boston and/or Arlington and is part of a team that values collaboration, curiosity, balance, and continuous learning. About the Team Rapid7's Trust, Risk & Compliance team sits within Information Security and plays a critical role in building customer trust. We design and operate governance programs, manage security risk, and help teams across Rapid7 understand and meet regulatory and security expectations. Our work spans Engineering, Product, Platform, Legal, Procurement, Sales, and Customer Success - and we do it with a mindset that security should enable the business, not slow it down. In This Role, You Will - Support continuous monitoring (ConMon) activities for Rapid7's US Public Sector compliance programs, with a primary focus on FedRAMP and GovRAMP - Assist in managing Plans of Action & Milestones (POA&Ms), including tracking remediation progress, timelines, and risk ownership - Help analyze security findings, vulnerability results, and control deficiencies in partnership with Engineering and Security teams - Support technical evidence collection aligned to NIST 800-53 rev. 5 and NIST 800-171 - Use ATO-focused GRC platforms such as Paramify, ServiceNow GRC, Onspring, RegScale, and DefectDojo to track findings, risks, and compliance status - Participate in discussions with engineers to understand control implementations, technical risks, and remediation approaches - Assist with preparation of ConMon deliverables (POA&M, deviation requests, inventory workbook) - Help improve POA&M and ConMon processes through standardization, automation, and improved data quality - Gain hands-on exposure to evolving requirements such as CMMC, new Executive Orders, and other US public sector cybersecurity initiatives The Skills You'll Bring - 2-5 years of experience (or equivalent academic/internship experience) in cybersecurity, cloud security, compliance, or risk management - Foundational knowledge of NIST 800-53 and/or NIST 800-171 - Interest in vulnerability management, risk remediation, and continuous monitoring - Experience or familiarity with ATO-focused GRC platforms such as Paramify, ServiceNow GRC, Onspring, or RegScale - Ability to understand and document technical security issues and risks - Strong analytical skills and attention to detail - Clear written and verbal communication skills - A curious, collaborative mindset and eagerness to learn Nice to Have - Exposure to AWS or cloud-based environments - Familiarity with vulnerability management tools or security scanning concepts - Experience or interest in POA&M workflows, risk tracking, or control remediation - Interest in compliance automation, OSCAL, or data-driven compliance approaches - Early-career certifications or coursework in cybersecurity, cloud security, or information assurance We Know That... The best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you're excited about this role and feel your experience can make an impact, we encourage you to apply. LI-WP1 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare. One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. About the role As an Operations Analyst on our Operations team, you will support Operations, Clinical Talent Acquisition, and Clinical in making data-informed decisions about supply and demand. This role is pivotal in ensuring we scale efficiently and effectively as we grow into new markets and service lines. This individual will be responsible for providing key stakeholders (including Finance and Growth) with operations data, analysis, forecasting, model builds and enhancement, and business insights related to needs in new markets. You'll be responsible for developing improved Ops Reporting (including forecasting, KPI reporting, and understanding historical trends), building various supply and demand models, managing the data infrastructure with the data team, and managing cross-functional reporting. Core Areas of Responsibility Scalable Reporting & Infrastructure (50%) - Partner with the data team to scope, design, and build a comprehensive data and reporting ecosystem that enables us to monitor and respond to trends across 20+ markets - Define, implement, and analyze standardized KPIs that allow for "apples-to-apples" comparisons across disparate regions - Develop and maintain forecasting models to predict start volume and hiring velocity that inform broader business decisions - Partner with cross-functional teams on data and reporting Supply & Demand Modeling (30%) - Develop and maintain sophisticated supply vs. demand models to ensure clinician hiring (supply) aligns with projected patient volume (demand) across markets - Refine assumptions by conducting monthly "forecast vs. actuals" audits; use historical trends to improve model assumptions (e.g., offer acceptance rates, clinician ramp-up time, and patient churn) and increase forecast accuracy Stakeholder Engagement & Partnership (20%) - Communicate data cross-functionally, including historical performance trends and forecasted future volume to inform business strategy - Contribute to the semi-annual planning process by providing insights and fulfilling data requests related to annual hiring volume forecasts, historical performance trends, and recruiter hiring plans - Generate ad hoc reports and dashboards for key stakeholders - Identify bottlenecks using data and partnering with to propose solutions to optimize the end-to-end recruitment lifecycle Impact and Success Indicators Where you’ll make an impact in the first 90 days: - Develop a deep understanding of Two Chairs processes and build reporting dashboards to understand key trends in new markets - Help chart the path for how Two Chairs maintains high growth over the next three years, including evaluation of new markets and service lines Where you’ll make an impact in the first year: - Develop a suite of dashboards to diagnose changes potential capacity bottlenecks across the system - Enable scalable processes and monitoring to identify supply and demand levers You’ll be successful if you have: - 4+ years of relevant work experience in an analytical role, preferably in banking, management consulting, finance, tech operations, or other highly analytical role - Proven analytics experience, forecasting, SQL, Looker, and analytics experience ideal but not required - Excellent Excel skills, strong business intuition, and the capability to identify and synthesize insights from quantitative analysis - Intellectual curiosity, self-motivation, and an investigative instinct to understand the why behind data trends - Ability to work independently and collaboratively in a fast-paced environment while managing competing demands Compensation & Benefits The offer range is dependent on qualifications and experience. New hires can reasonably expect an offer between $98,900 and $116,400. The full salary range for this full-time, exempt role is $98,900 - $133,900. Additional perks and benefits: - Equity in a high-growth start-up - Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day - Comprehensive medical, dental, and vision coverage 401(k) Retirement savings options - One-time $200 Work from Home reimbursement - Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals - Annual $500 subsidized company contribution to your healthcare FSA or HSA - Paid parental leave Outreach Notice to Applicants We are thrilled that you’re interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward. All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.