• Guides and coaches teams on how to use Agile practices and principles to deliver high-quality products and services to our customers. • Gets teams to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. • Ensures the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. • Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. • Works with teams, as well as internal and external stakeholders, to influence and drive decision-making. • Collaborate closely with product owners, development teams, and stakeholders to define clear quality goals, monitor progress, and implement continuous improvement practices including coach teams on best practices for testing, quality assurance, and risk management. • Asks difficult questions, removes impediments, and makes issues and problems visible. • Escalates as necessary. • Works with Agile coaches and other Scrum Masters to grow within the role. • Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. • Ensures cross-functional coordination (UX, analysts, developers, and testers) is occurring early and often. • Uses Jira to provide visibility to status, metrics, predictability, throughput, quality, impediments, and dependencies. • Contributes to the advancement and improvement of Agile practices within the organization. • Manage, train, and mentor mid-level and entry-level BAs who work on different projects; assist with candidate evaluation for new BA hires. • Assists the team to agree on what they can achieve during each development sprint (or another period). • Facilitates the daily standup (sometimes called the daily scrum) and helps the team reach a consensus. • Helps the team make progress on the project by ensuring each person is working on the right tasks, helping to remove any obstacles to the team member’s progress, and protecting the team from distractions.

Job Title: Scrum Master - Bilingual Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.We are seeking an experienced Scrum Master with a strong agile background. This role will be responsible for managing projects of varying complexity that drive value across several lines of business. Successful candidates will establish themselves as servant leaders capable of effectively partnering with Business Analysts, technical leads. They will facilitate agile delivery, improve team health and flow, and act as a power user of Jira (including automations, Plans, and Confluence integrations) to provide transparency into work and outcomes. Direct business stakeholder engagement is typically routed through a business‑side Scrum Master (where one exists) or via the Program or Software Manager, with whom this role will closely partner. Responsibilities Analyze and understand business strategy for your teams, primarily via Business Analysts, Program/Software Managers ( and business‑side Scrum Masters) so you can connect day‑to‑day work to the “big picture.” Facilitate sprint and release planning, ensuring the team has a clear plan, achievable commitments, and visibility into dependencies. Act as a Jira power user, using: - Boards and workflows to reflect how the team actually works. - Dashboards and reports to track progress and surface risks. - Jira Automations to reduce manual work and improve consistency. - Jira Plans (Advanced Roadmaps) to provide multi‑team or multi‑release visibility where needed. - Jira–Confluence integrations (e.g., embedded issue views, automatic status rolls‑up) to keep documentation and status in sync. Help the team navigate ambiguity when transitioning from discovery/assessment into delivery, ensuring work is sized and ready. Demonstrate self‑awareness and accountability while also holding the team accountable to agreed ways of working and delivery commitments. Engage broadly and deeply across the organization to quickly connect information and facilitate positive project outcomes. Partner with Business Analysts to understand their needs and use that knowledge to drive effective prioritization of scope and backlogs. Establish “ways of working” within the agile delivery team and facilitate team health checks regularly. Coordinate warranty/ hypercare activities and transfer of backlogs with the operational team. Manage relationships with 3rd party vendors, including RFQs, contract negotiations, invoice payment and tracking. Demonstrate the ability to learn through curiosity and flexible thinking as new challenges arise. Facilitate sprint and project retrospectives, integrating feedback into the team’s ways of working and delivery commitments. Share feedback from stakeholders with the team, helping them to understand the positive impact of their collective contributions. Ensure candid communication about potential risks, collaborating with the delivery team to identify options and advising stakeholders of mitigation tactics. Escalate and take action to resolve major impediments to project execution. Guide the delivery team through change adoption, based on newly identified business needs and portfolio demand. Qualifications Bachelor’s Degree required 3+ years of experience working with agile software delivery teams, including: Experience as a Scrum Master, Agile Project Manager, or similar role for custom software development. Proven track record of helping teams deliver iteratively and improve over time. Experience leading delivery using Scrum and/or Kanban, with a focus on continuous improvement of flow and team health. Advanced, hands‑on experience with Jira, including: Creating and managing boards, backlogs, and workflows. Building and maintaining filters and dashboards for teams and leadership. Configuring and maintaining Jira Automations to reduce manual work and enforce processes. Using Jira Plans (Advanced Roadmaps) or similar planning tools to provide multi‑team or multi‑release visibility. Leveraging Jira–Confluence integrations (e.g., embedded issues, automatic status on Confluence pages) to keep documentation and tracking aligned. Proficient in Microsoft 365 products (Word, Excel, PowerPoint, Teams; Visio a plus). Experience working with or coordinating 3rd party vendors involved in software delivery. #LI-Remote #ScrumMaster #Jira #JiraPowerUser #JiraAutomation Location: MEX Work-at-Home Language Requirements: Time Type: Full time

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 As a Scrum Master, you'll be the catalyst for success, empowering teams to: - Embrace agile methodologies: Foster a culture of continuous improvement using both Scrum and Kanban practices. - Break down complex projects: Facilitate clear planning, efficient execution, and transparent delivery of key initiatives. - Collaborate effectively: Coach and guide teams to work cohesively, fostering open communication and shared ownership. - Deliver exceptional value: Remove roadblocks, celebrate wins, and ensure continuous learning and growth within the team. - Become agile champions: Promote agile principles and practices across the organization, influencing cultural change for the better. Major Responsibilities: - Serve up new, IT focused Agile solution teams using advanced concepts and tools. - Perform the role of Scrum Master as defined in the 2020 Scrum GuideTM. - Collaborate with Agile coaches and other Scrum Masters to grow within the role. - Contribute to the advancement and improvement of Agile practices within the organization. - Participate in and contribute to the Scrum Master Community of Practice. - Establish and communicate team-level metrics. - Support operational objectives by contributing information and recommendations to strategic plans and reviews. - Adheres to regular and predictable attendance. - Other duties as assigned. What You’ll Need: - Bachelor's degree: in a related field - Certifications: Professional Scrum Master I (PSM-I) or Certified Scrum Master (CSM) - At least 1 year of Agile development experience with at least 6 months in a formal Scrum Master role - Experience working in an Agile work management tool such as Azure DevOps Boards (preferred), Jira, or Rally - Experience designing and leading trainings and workshops - Exceptional facilitation skills: Master the art of guiding productive discussions, resolving conflicts, and fostering team dynamics. - Agile mindset: Embrace transparency, continuous improvement, and a collaborative approach to problem-solving. - Remote Eligible Position: Will consider remote options for those who reside in WI, MN, or IA only. - **Note we have varying levels of Scrum Masters and could potentially higher at a more senior level given candidate experience In addition to the rewarding work, you'll receive: - A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated - Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member - Substantial retirement contribution including a 401k match & annual discretionary base contribution - Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need - Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center - Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more! If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you! Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities. If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Program Administrator - REMOTE. In this role, you will engage with teams to deliver impactful technology and operational initiatives. Your strategic direction will enhance agile practices across the organization, ensuring effective delivery while fostering collaboration. This position is pivotal for reinforcing agile maturity and continuous improvement, directly influencing how we achieve our objectives. You will work closely with leadership to align business strategies with execution, nurturing a culture of excellence and growth. This is an opportunity to significantly influence organizational outcomes and propel change across various teams. - Act as the primary liaison for complex initiatives with organizational impact. - Set and drive goals and timelines related to initiatives. - Create effective plans to meet defined objectives. - Provide clarity around objectives, metrics, and targets. - Communicate plans and status to stakeholders, including team and executive leadership. - Drive accountability for commitments across project teams. - Ensure results are integrated into daily business practices. - Create systems and processes to measure results over time. - Facilitate quarterly planning events and synchronize programs across teams. - Identify and remove systemic impediments affecting program delivery. - Coach leaders and teams in Lean-Agile practices to improve effectiveness. - Monitor delivery metrics and drive continuous improvement. Qualifications - Bachelor’s Degree in Business, Healthcare, or a related field. - Ten years of relevant experience with three years managing large projects. - Leadership experience over complex projects or teams. - Experience planning and implementing systems and procedures. Benefits - Opportunity to work remotely from Ohio, Florida, or Nevada. - Flexible working hours from 8:00 a.m. to 5:00 p.m. - Support for professional development and career advancement. - Participation in continuous improvement initiatives. - Engagement with a collaborative and innovative team.