Job Closed
This listing is no longer active.
Toast is driven by its all-in-one platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our FinTech business line designs and builds creative solutions to assist restaurants with their unique and evolving financial needs.
Program Manager - Sales Commercialization
Location
United States
Posted
54 days ago
Salary
$142K - $227K / year
Seniority
Mid Level
Job Description
Program Manager - Sales Commercialization
Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Program Manager - Sales Commercialization role is responsible for leading the strategy, development, and execution of Toast’s “pilot team.” This leader will own both the strategy of how Toast tests the sale of new products in the market but also how Toast drives new revenue growth with its testing strategy. This role operates in a highly ambiguous, fast-moving environment with minimal predefined structure, requiring both strategic ownership and hands-on execution. As the owner of innovation “cells,” this Program Manager is responsible for designing, running, and evolving product and go-to-market tests within Sales. Working directly with a dedicated group of pilot Account Executives and a Sales Manager, this individual will lead a series of experiments on the company’s most promising new products. They will define what to test, determine the appropriate strategies and tactics, and ensure each pilot is executed with rigor and clear learning objectives. Beyond owning individual tests, this role also helps shape how the broader team operates—establishing processes, driving alignment, and continuously refining the testing approach. Success in this role requires strong strategic instincts, the ability to translate ideas into actionable plans, and proven experience running complex, cross-functional programs. This person must be comfortable building and leading working groups, influencing without authority, and operating effectively in a space where direction is not always clearly defined. A day in the life (Responsibilities) - Define pilot strategy, including mission, goals, success metrics, and alignment with company growth objectives - Build and manage pilot roadmaps, timelines, milestones, and success criteria - Identify key hypotheses, business questions, and performance thresholds for each initiative - Lead cross-functional teams (Sales, Marketing, Product, Operations, Finance, Customer Success) and establish clear ownership and accountability - Stand up pilot working groups, set meeting cadence, and ensure alignment across all stakeholders - Partner with Sales to develop prospecting strategy, funnel tracking, and performance visibility - Ensure pilots are properly resourced with tools, training, enablement materials, pricing, and operational workflows - Monitor execution, track performance via dashboards, and ensure on-time delivery against goals - Analyze results (conversion, adoption, retention, revenue impact) and translate insights into actionable recommendations - Lead executive readouts and deliver clear, data-driven recommendations on scaling, iterating, or discontinuing pilots - Build repeatable pilot playbooks, data strategies, and scalable processes - Drive operational efficiency through tooling, AI, and optimized organizational structures What you'll need to thrive (Requirements) - 3+ years of experience in program management, revenue strategy, sales operations, or go-to-market roles in product marketing - Experience leading cross-functional initiatives in fast-paced, customer-facing environments - Strong project management and organizational skills with the ability to manage multiple pilots simultaneously - Experience communicating complex initiatives to executive stakeholders - Strong analytical and problem-solving skills What will help you stand out (Nonessential Skills/Nice to Haves) - Experience in restaurant technology, hospitality, SaaS, or related industries - Familiarity with restaurant operations, POS systems, online ordering, or delivery platforms - Experience with sales performance metrics, dashboards, and revenue analytics - Experience supporting go-to-market or sales innovation programs - Program management certification (e.g., PMP, Agile) - Bachelor’s degree in Business, Marketing, Operations, or a related field, or equivalent experience AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The starting pay rate for this role is below. Please note that there is no range for this role; the rate listed below is the only rate. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $142,000—$227,000 USD Zone B $123,000—$197,000 USD Zone C $111,000—$178,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Continuing education stipend, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Recreational clubs, Lunch and learns, Relocation assistance, Remote work program, Sabbatical, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, President's club, Employee awards, Diversity recruitment program, Pay transparency, Transgender health care benefits, Wellness days, Meditation space, Mother's room, Personal development training, Flexible time off, Bereavement leave benefits
Related Guides
Related Categories
Related Job Pages
More Program Manager Jobs
Senior Program & Enablement Specialist
CDWCDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr. Enablement Specialist sits within our Small Business Marketing team and will work cross-departmentally on project work. The Sr. Enablement Specialist executes upon strategic plans to expand and enhance business opportunities while driving sales and marketing campaigns. This individual will be responsible for three core areas: sales enablement and engagement, driving partner/ internal programs and campaign management and executing on ROI performance metrics. What you will do: * Drive Program and Project performance * Be a subject matter expert on the solutions, programs, go-to-market strategies and enablement needs * Collaborate with partner resources, sales leaders, PPM, other Marketing teams, and ITS SB to identify, create and drive campaign and program awareness and execute on ROI performance metrics * Effectively build a relationship strategy and maintain strong long-term business relationships with sellers and sales leadership * Assist sellers in broadening their product expertise and sales opportunities when applicable * Campaign management through Salesforce and other platforms * Analyze and provide feedback on campaigns, processes, and other demand generation efforts * Manage reporting and provide consistent updates to stakeholders * Responsible for timely and accurate updating of all required systems and programs necessary for sales operations including Salesforce and others as appropriate to ensure data is well maintained and documented * Define and optimize key performance metrics and prepare relevant dashboards to share results across the team and report findings * Create, support and/or maintain SB marketing sales and customer efforts including SharePoint, marketing campaigns and activities, event materials etc. * Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW and the segment * Develop proposals, programs and campaigns that support segment level priorities and initiatives. * Assist in creating customer-facing and coworker-facing messaging and promotions that directly align with the specific customer targets * Support business reviews with partners/PPM, Marketing, sales leadership, and ITS * Travel as needed What we expect of you: Minimum basic requirement * Bachelor's Degree + 5 years marketing or PPM experience or * 6 years' experience in /marketing or project management, OR * 4 years CDW PPM or Marketing experience + 2 years' experience in sales/marketing * Project management experience * Ability to understand and interact with senior-level management * Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders * Demonstrated ability to manage multiple priorities/projects, meet deadlines, and facilitate change Preferred skills, experience, and qualities needed * Campaign management experience * Comfort in building and presenting training curriculums * Proven success managing integrated marketing campaigns that drive measurable outcomes. * Strong relationship-building skills * Salesforce and Monday.com experience preferred * Established track record of effective delivery of successful project outcomes * Proficient in Microsoft Office applications * Understanding of SEO, paid media, and performance marketing fundamentals. Pay range: $70,000 - $97,200, depending on experience and skill set Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
SalesOps Program Manager
SalesloftTake the right actions to close every deal with the only revenue orchestration platform built around the seller workflow
• Operate in a proactive and flexible manner, with the ability to lead multiple projects at once and pivot quickly when priorities change. • Work hand-in-hand with Sales, Pres-Sales and Alliances leaders identifying areas of growth and optimization. • Work closely with the Sales Operations team to drive strategic alignment across our sales processes, methodologies and GTM strategy • Define program controls, processes, and strategy to ensure all projects contribute to the larger company strategy • Create efficiency across Sales, Pres-Sales and Alliances, partnering with Enablement on identifying targeted areas for improvement. • Collaborate with counterparts in Product, Finance, Pre-Sales and Marketing to carry out change management.
Position: Associate Director of Program Administration Department: Pacific Islander Center of Primary Care Excellence (PI-CoPCE) Reports To: Deputy Director FTE: Full-Time (1.0 FTE) Salary: $85,000 - $100,000 Location: Remote within the United States (preference for candidates based in: AR, CA, CO, DC, FL, GA, HI, IL, MA, MI, MT, NY, OH, OR, TX, VA, WI) or with significant experience serving communities in the US Affiliated Pacific Islands and Asian American, Native Hawaiian, Pacific Islander communities. Travel Requirements: This position may require regular travel including to the US Affiliated Pacific Islands, Hawaii, and Continental US locations. Position/Role: The Associate Director of Program Administration provides strategic and operational leadership for the programmatic infrastructure supporting the Pacific Islander Center of Primary Care Excellence’s (PI-CoPCE) Pacific Academy of Wellness and Health (PAoWaH) training portfolio. This role is responsible for strengthening and coordinating the administrative systems that enable effective program delivery across all of PI-CoPCE’s training and technical assistance initiatives. The Associate Director is jointly responsible for program implementation, development, planning, monitoring, operations, and evaluation related to PI-CoPCE’s program portfolio consisting of but not limited to federal contracts and sub contract partnerships. The Associate Director works closely with PI-CoPCE’s Co-Leads and key staff to develop, coordinate, and implement training and technical assistance activities to strengthen the capacity of Pacific Islander serving community health centers, ministries of health, and community-based organizations partnering with health systems providers. The primary responsibilities of the Associate Director are as follows: Programmatic and Project Management: (70%) - Lead the development, implementation, monitoring, and evaluation of training and technical assistance (T/TA) services aligned with PI-CoPCE priorities for the following program related contracts: CDC PHIC Cat A, Peau o le Vasa, ASTHO diabetes prevention and NCD Collaborative, and NACDD umbrella hub. - Deliver onsite and virtual training to project partners and stakeholders in support of program goals and areas of expertise. - Track, analyze, and coordinate responses to technical assistance requests in collaboration with project staff and subject matter experts (SMEs). - Lead coordination and development of a programmatic infrastructure for the Pasifika Academy of Wellness and Health (PAoWaH) including standardization of registration processes, organization of training curricula, evaluation tools and implementation tracking. - Support the development of training and technical assistance materials (e.g., briefs, infographics, case studies, and tools) in collaboration with PIi-CoPCE staff and SMEs - Coordinate program implementation activities, including site visits, partner engagement, and committee meetings (virtual and in-person). - Manage and administer programmatic subcontracts for consultants, SMEs, and partner organizations in coordination with internal departments. - Develop, implement, and continuously improve program workflows, systems, and infrastructure to enhance efficiency, coordination, and overall program delivery. - Manage the preparation and submission of required progress reports and updates to funding entities, ensuring accuracy and timeliness. - Collaborate with PI-CoPCE Co-leads to manage program budgets and resources, including participation in budgeting, fund allocation, and contract development. - Oversee administrative tracking of subcontractor payments, expenditure monitoring, and monthly/quarterly reconciliations in conjunction with PI-CoPCE Co-Leads. - Coordinate with the Development and Public Affairs team to support program-related communications and website content as needed. - Perform other duties as assigned by PI-CoPCE Co-Leads. Administrative: (15%) - Responsible for co-coordinating the administrative functions related to the following Pi-CoPCE project-based partnerships: CDC PHIC Cat A, Peau o le Vasa, ASTHO diabetes prevention and NCD Collaborative, and NACDD umbrella hub. - Attend regular meetings with Pi-CoPCE lead of program oversight and evaluator to report on project progress and participate in evaluation activities. - Develop a work plan and provide communication regarding program implementation, status, and reporting regarding project administrative requirements, including annual progress reporting, fund renewal applications, and program budget management. Communications and Advocacy (5%) - Assist in the outreach and marketing efforts related to PI-CoPCE programs and services by working with the PI-CoPCE team and Development and Public Affairs staff to proactively reach out to health networks and partner organizations. - Develop, strengthen, and maintain partnerships with local, state, regional, and national organizations engaged with PI-CoPCE’s network and portfolio of programs. - Cultivate relationships and maintain consistent communication with funders, subcontractors, consultants, partners, and other key stakeholders, in collaboration with PI-CoPCE Co-Leads. Development: (5%) - Support the identification of opportunities for PI-CoPCE’s programs and initiatives aligned with the strategic plan and priorities. - Assist in the drafting and editing of grant proposal budgets and advise on other operational related components. General Agency (5%) - Foster an environment that promotes trust and cooperation amongst staff, management, members, partners and clients. - Attend staff, management, and program meetings, and staff retreats. - Participate in agency functional teams and ad-hoc committees, and activities promoting the mission and vision of the organization. - Actively participate in planning agency-wide activities such as quarterly and annual retreats, volunteer activities, holidays, and other events. - Represent AAPCHO in meetings and conferences, as appropriate. - Provide logistical support on organization activities as needed. - Perform other duties as requested by the Director of Operations and Executive Director. QUALIFICATIONS: - Motivated, resourceful and flexible individual with ability to multitask. Fast learner comfortable working individually and as a team member in a fast-paced and changing environment. - Bachelor’s degree or minimum of five to seven years of relevant professional experience in accounting, financial management, business management or other related field. - Experience with grant-based accounting, fund accounting and fiscal grants management of federal and nonfederal funds and regulations. - Extraordinary detail-oriented with excellent organizational and strategic planning skills, with the ability to assess, prioritize and manage a varied and demanding workload under pressure and with tight deadlines, while maintaining a high bar for quality. - Experience in developing and grants management of federal subrecipient contracts. - Experience in development and oversight of consultant contracts, vendor contracts and negotiations. - Experience in budget development. - Experience with training, process development, process improvement and program management - Possess excellent written and verbal communication skills, with ability to convey accounting/finance/payroll and HR information in a simple and clear manner to non-accounting/finance staff and stakeholders. - Possess excellent task-management and organizational skills. - Possess excellent creative problem solving and leadership skills. - Experience working with nonprofit organizations desired. - Proficient with Microsoft Office applications, Google Suite, and QuickBooks, Mac OSX and management and conferencing technologies (e.g., Google Documents, Cisco Webex, Go-to-Meeting, Zoom, etc.) preferred or willing and able to learn quickly. - Must support and demonstrate ability to implement the mission and goals of AAPCHO, with a commitment to upholding the values of AAPCHO.
Senior Marketing Program Manager
FingerprintThe device identity platform for high-scale applications. Powered by the world's most accurate visitor identifier.
• Partner with Marketing leadership to sequence integrated campaigns, vertical programs, ABM tiers, launches, and events, proactively identifying dependencies and resolving risks before they impact delivery. • Build and maintain clear bandwidth visibility across Content, Design, and Product Marketing, ensuring work is properly briefed, sized and resourced before commitment. • Surface trade-offs early, protect focus, and balance throughput with quality as marketing complexity increases. • Implement structured intake, briefing, and delivery standards that eliminate ambiguity and reduce rework. • Standardize program templates and lead retros that continuously improve execution velocity and cross-team coordination. • Translate strategic objectives into executable workstreams delivered predictably and at scale. • Provide leadership with visibility into execution health, capacity, and delivery performance to inform prioritization and resource decisions.




