• Operate in a proactive and flexible manner, with the ability to lead multiple projects at once and pivot quickly when priorities change. • Work hand-in-hand with Sales, Pres-Sales and Alliances leaders identifying areas of growth and optimization. • Work closely with the Sales Operations team to drive strategic alignment across our sales processes, methodologies and GTM strategy • Define program controls, processes, and strategy to ensure all projects contribute to the larger company strategy • Create efficiency across Sales, Pres-Sales and Alliances, partnering with Enablement on identifying targeted areas for improvement. • Collaborate with counterparts in Product, Finance, Pre-Sales and Marketing to carry out change management.

Position: Associate Director of Program Administration Department: Pacific Islander Center of Primary Care Excellence (PI-CoPCE) Reports To: Deputy Director FTE: Full-Time (1.0 FTE) Salary: $85,000 - $100,000 Location: Remote within the United States (preference for candidates based in: AR, CA, CO, DC, FL, GA, HI, IL, MA, MI, MT, NY, OH, OR, TX, VA, WI) or with significant experience serving communities in the US Affiliated Pacific Islands and Asian American, Native Hawaiian, Pacific Islander communities. Travel Requirements: This position may require regular travel including to the US Affiliated Pacific Islands, Hawaii, and Continental US locations. Position/Role: The Associate Director of Program Administration provides strategic and operational leadership for the programmatic infrastructure supporting the Pacific Islander Center of Primary Care Excellence’s (PI-CoPCE) Pacific Academy of Wellness and Health (PAoWaH) training portfolio. This role is responsible for strengthening and coordinating the administrative systems that enable effective program delivery across all of PI-CoPCE’s training and technical assistance initiatives. The Associate Director is jointly responsible for program implementation, development, planning, monitoring, operations, and evaluation related to PI-CoPCE’s program portfolio consisting of but not limited to federal contracts and sub contract partnerships. The Associate Director works closely with PI-CoPCE’s Co-Leads and key staff to develop, coordinate, and implement training and technical assistance activities to strengthen the capacity of Pacific Islander serving community health centers, ministries of health, and community-based organizations partnering with health systems providers. The primary responsibilities of the Associate Director are as follows: Programmatic and Project Management: (70%) - Lead the development, implementation, monitoring, and evaluation of training and technical assistance (T/TA) services aligned with PI-CoPCE priorities for the following program related contracts: CDC PHIC Cat A, Peau o le Vasa, ASTHO diabetes prevention and NCD Collaborative, and NACDD umbrella hub. - Deliver onsite and virtual training to project partners and stakeholders in support of program goals and areas of expertise. - Track, analyze, and coordinate responses to technical assistance requests in collaboration with project staff and subject matter experts (SMEs). - Lead coordination and development of a programmatic infrastructure for the Pasifika Academy of Wellness and Health (PAoWaH) including standardization of registration processes, organization of training curricula, evaluation tools and implementation tracking. - Support the development of training and technical assistance materials (e.g., briefs, infographics, case studies, and tools) in collaboration with PIi-CoPCE staff and SMEs - Coordinate program implementation activities, including site visits, partner engagement, and committee meetings (virtual and in-person). - Manage and administer programmatic subcontracts for consultants, SMEs, and partner organizations in coordination with internal departments. - Develop, implement, and continuously improve program workflows, systems, and infrastructure to enhance efficiency, coordination, and overall program delivery. - Manage the preparation and submission of required progress reports and updates to funding entities, ensuring accuracy and timeliness. - Collaborate with PI-CoPCE Co-leads to manage program budgets and resources, including participation in budgeting, fund allocation, and contract development. - Oversee administrative tracking of subcontractor payments, expenditure monitoring, and monthly/quarterly reconciliations in conjunction with PI-CoPCE Co-Leads. - Coordinate with the Development and Public Affairs team to support program-related communications and website content as needed. - Perform other duties as assigned by PI-CoPCE Co-Leads. Administrative: (15%) - Responsible for co-coordinating the administrative functions related to the following Pi-CoPCE project-based partnerships: CDC PHIC Cat A, Peau o le Vasa, ASTHO diabetes prevention and NCD Collaborative, and NACDD umbrella hub. - Attend regular meetings with Pi-CoPCE lead of program oversight and evaluator to report on project progress and participate in evaluation activities. - Develop a work plan and provide communication regarding program implementation, status, and reporting regarding project administrative requirements, including annual progress reporting, fund renewal applications, and program budget management. Communications and Advocacy (5%) - Assist in the outreach and marketing efforts related to PI-CoPCE programs and services by working with the PI-CoPCE team and Development and Public Affairs staff to proactively reach out to health networks and partner organizations. - Develop, strengthen, and maintain partnerships with local, state, regional, and national organizations engaged with PI-CoPCE’s network and portfolio of programs. - Cultivate relationships and maintain consistent communication with funders, subcontractors, consultants, partners, and other key stakeholders, in collaboration with PI-CoPCE Co-Leads. Development: (5%) - Support the identification of opportunities for PI-CoPCE’s programs and initiatives aligned with the strategic plan and priorities. - Assist in the drafting and editing of grant proposal budgets and advise on other operational related components. General Agency (5%) - Foster an environment that promotes trust and cooperation amongst staff, management, members, partners and clients. - Attend staff, management, and program meetings, and staff retreats. - Participate in agency functional teams and ad-hoc committees, and activities promoting the mission and vision of the organization. - Actively participate in planning agency-wide activities such as quarterly and annual retreats, volunteer activities, holidays, and other events. - Represent AAPCHO in meetings and conferences, as appropriate. - Provide logistical support on organization activities as needed. - Perform other duties as requested by the Director of Operations and Executive Director. QUALIFICATIONS: - Motivated, resourceful and flexible individual with ability to multitask. Fast learner comfortable working individually and as a team member in a fast-paced and changing environment. - Bachelor’s degree or minimum of five to seven years of relevant professional experience in accounting, financial management, business management or other related field. - Experience with grant-based accounting, fund accounting and fiscal grants management of federal and nonfederal funds and regulations. - Extraordinary detail-oriented with excellent organizational and strategic planning skills, with the ability to assess, prioritize and manage a varied and demanding workload under pressure and with tight deadlines, while maintaining a high bar for quality. - Experience in developing and grants management of federal subrecipient contracts. - Experience in development and oversight of consultant contracts, vendor contracts and negotiations. - Experience in budget development. - Experience with training, process development, process improvement and program management - Possess excellent written and verbal communication skills, with ability to convey accounting/finance/payroll and HR information in a simple and clear manner to non-accounting/finance staff and stakeholders. - Possess excellent task-management and organizational skills. - Possess excellent creative problem solving and leadership skills. - Experience working with nonprofit organizations desired. - Proficient with Microsoft Office applications, Google Suite, and QuickBooks, Mac OSX and management and conferencing technologies (e.g., Google Documents, Cisco Webex, Go-to-Meeting, Zoom, etc.) preferred or willing and able to learn quickly. - Must support and demonstrate ability to implement the mission and goals of AAPCHO, with a commitment to upholding the values of AAPCHO.

• Partner with Marketing leadership to sequence integrated campaigns, vertical programs, ABM tiers, launches, and events, proactively identifying dependencies and resolving risks before they impact delivery. • Build and maintain clear bandwidth visibility across Content, Design, and Product Marketing, ensuring work is properly briefed, sized and resourced before commitment. • Surface trade-offs early, protect focus, and balance throughput with quality as marketing complexity increases. • Implement structured intake, briefing, and delivery standards that eliminate ambiguity and reduce rework. • Standardize program templates and lead retros that continuously improve execution velocity and cross-team coordination. • Translate strategic objectives into executable workstreams delivered predictably and at scale. • Provide leadership with visibility into execution health, capacity, and delivery performance to inform prioritization and resource decisions.

• Manages subprojects and tasks including development of work plans to meet goals, aligning staff assignments, and providing performance reports and forecasts both internally and to clients. • Organizes and maintains databases for the coordination, collection, analysis and reporting of data. • Identifies, defines, quantifies, tracks, and drives the development of program deliverables on time and on budget. • Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. • Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. • Interfaces with key internal departments such as Engineering, Software, Marketing, and Finance to develop efficiencies to meet program needs. • Other duties as assigned.