Customer Support Analyst
Location
Maryland + 4 moreAll locations: Maryland | California | Croatia | Czechia | Spain
Posted
78 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Customer Support Analyst
Mews
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Senior Financial Analyst
Harris Computer SystemsBased in Ottawa, Ontario, Canada, Harris Computer Systems provides mission-critical software solutions for organizations across the United States and Canada, in
This is your opportunity to join a fast-paced organization with a large, stable, and continuously growing presence in the vertical market software industry! Harris is currently looking to hire an experienced Senior Financial Analyst. The ideal candidate for this role has obtained or is working towards completion of their professional accounting designation; has progressive accounting experience; a strong analytical mindset; attention to detail and a passion for continuous learning and improvement. As Senior Financial Analyst, you will be a key part of Harris’ finance team and will be looked upon to provide financial support and analysis that will have a direct impact on a Business Unit’s success. Reporting to the Controller, you will perform month, quarter, and year-end closing tasks, in addition to various ad hoc projects. While team size varies by business unit, you will have regular interactions with fellow Analysts, other members of the finance team and the business unit’s senior leadership team. WHAT WILL BE YOUR NEW ROLE - Technical accounting analyses under International Financial Reporting Standards (IFRS). A non-exhaustive list of tasks includes; - Completing the month-end and quarter-end close processes – analyzing results; preparing journal entries and detailed balance sheet reconciliations; and various reporting deliverables for the senior leadership team(s) - Tracking & analyzing deferred revenue streams - Calculating commissions owed based on invoicing/bookings - Building and nurturing relationships and providing excellent customer service to the business unit(s) - Assisting the business unit(s) with maintaining an accurate forecast - Prepare audit requests and respond to queries during quarterly reviews and the interim and year-end audit - Leading and/or assisting with special ad hoc projects that impact various stakeholders within the organization - Helping with due diligence and integrating new acquisitions into the finance group WHAT WE ARE LOOKING FOR - 4+ years of progressive experience in financial analysis and/or accounting - CPA member/student (or member/student of a similar professional accounting body) - Effective communicator that has experience and is comfortable working with all levels of management - Solutions focused mindset with a desire to improve processes - Strong analytical skills with an attention to detail WHAT WILL MAKE YOU STAND OUT - Familiarity with IFRS reporting framework and project accounting and/or software revenue recognition - Positive attitude and a passion for continuous learning - Dynamic personality with the ability to manage the expectations of multiple stakeholders WHAT WE OFFER - Three weeks' vacation and five personal days - Comprehensive Medical, Dental and Vision coverage from your first day of employment - Financial and professional development support for CPA candidates and members - Employee stock ownership and RRSP matching programs - Lifestyle rewards - Flexible work options - Performance driven organization with many opportunities for advancement - And more! COMPENSATION DETAILS : $57,500 to $65,000 The potential salary range for this role is $57,500 to $65,000 per year, with eligibility for bonus or merit program. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock option, and career development opportunities This position will be remote; however, Harris has offices across North America should a candidate be looking to work from an office either permanently or on a hybrid basis. *Only successful candidates will be contacted*. Harris is committed to an equal opportunity employment program, and applications from members of targeted groups, including women, persons with disabilities, Indigenous peoples, and visible minorities, are encouraged. If you are a person with a disability, you may receive assistance with the screening and selection process upon request. The Harris Talent Acquisition team does not use text messages to communicate with candidates or solicit confidential information. We encourage all candidates to apply for posted positions. They will be contacted by either a Harris manager or a member of the Talent Acquisition team for an interview, provided they meet the required criteria.
We anticipate the application window for this opening will close on - 9 Apr 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization. This individual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path. Responsibilities include: Field Inventory Management - Daily engagement with multiple internal and external business partners to coordinate inventory strategies. - Support inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues. - Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics. - Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate. - Mobilize inventory for supply constraints within the assigned district. - Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory. - Build credibility, trust, and respect from internal and external customers. - Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies. - Review and analyze data and proactively elevates issues; partners with stakeholders to drive action appropriately. - Take initiative by not only identifying opportunities/issues but also developing business cases and alternatives. - Communicate and facilitate the execution of inventory management initiatives with sales teams. Account Consignment Inventory Management - Proactively monitor and maintain inventory levels at customer accounts. - Conduct cycle counts of inventory at customer accounts as needed. - Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure. - Assist with resolving discrepant inventory levels at customer accounts. - Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required. - Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders. - Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS). Other Job Duties - Provide regular on-call support for evenings and weekends when critical business needs arise. - Remote position that travels locally regularly including additional overnight or occasional flight travel. - Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to improve quality. - Stay current on internal training requirements and product knowledge. - Proactively propose ideas for process improvement and takes action to drive completion. - Meet deadlines and drive results; proactively communicate and reset expectations when timeline is not achievable. - Able to work flexible schedule as business needs dictate. Additional Information - This position will support the Indianapolis, Indiana territory. The ideal candidate would reside near Indianapolis to successfully support this district. - This role is 100% field-based, and candidates will be travelling locally for the majority of job duties. Candidates must be able to support overnight/long distance travel within the Indianapolis district when required (25-50%) - Must have valid driver’s license with clean record and subject to regular driver’s license review for compliance purposes. Must Have: Minimum Requirements - Bachelor’s degree required - Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience Nice to Have - High aptitude for problem solving and troubleshooting. - Excellent communication, interpersonal and customer service skills - Experience with inventory management within supply chain or distribution environment - Self-motivated; can work with minimal supervision remotely traveling to key customers. - Ability to participate in numerous tasks and work multiple projects in a fast-paced environment. - Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar - Ability to travel overnight on short notice as needed. - Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager - Six Sigma Yellow, Green or Black Belt Certification - APICS CPIM/CSCP Certification - Strong analytical and problem-solving skills - Demonstrated negotiation/influence management skills--positively resolving conflict. - Demonstrated ability to communicate effectively and professionally (written and verbal) - Strong organizational and multi-tasking skills; Highly flexible to changing business needs. - Proven ability to produce consistent, detail oriented, high-quality work. - Ability to make sound decisions and drive action independently. - Ability to execute logically, calmly and efficiently in a chaotic and stressful environment. - Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps. - Experience working in a regulated environment--ideally the medical device industry. - Proactively drives results. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$66,400.00 - $99,600.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Analyst Prime Vendor
Medline Industries, LPMedline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic.
Job Summary Under general supervision, analyze and present business related trends and results to identify opportunities for improvement/solutions in support of the customer and sales organization. Work with internal and external customers to drive results tied to defined distribution metrics and reporting requirements. Meet with sales and the customer to identify, prioritize, track and manage projects and KPI performance. Job Description Responsibilities: - Create, maintain, and develop relationships with the customer, sales teams, and vendor community. Lead/participate in various meetings on behalf of customer (ex. value analysis committee). - Meet with vendors to discuss products, pricing and terms. Present findings to key contacts in the customer’s procurement team. - Measure the trends, efficiencies and effectiveness of the overall pricing and inventory KPIs. - Support sales team by managing contract terms, assisting with brand conversions, and tracking all savings and projects. Make presentations regarding project updates, business results, committee findings, etc. - Review pricing to determine and identify discrepancies. Ensure new pricing rules are reviewed and approved by respective sales teams. - Provide issue resolution in the following areas (not limited to): inventory surplus, backorders, outstanding invoices. Initiate and partner with the internal teams. Communicate resolution in a timely manner. - Host weekly meetings with supply chain, materials services, and Medline Sales teams. - Collaborate with Sales, IS and Finance to develop, create and maintain reporting requirements and ensure systems provide accurate and timely data. Required Experience: - Bachelor's Degree and at least 2 years of experience in sales analysis and support OR High School Diploma and at least 4 years of experience in sales analysis and support. - Experience developing and delivering presentations to various audience levels within, and external to, an organization. - Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. - Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. - Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. - Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). - Willingness to travel for business related needs (i.e. training, accounts meetings, development, etc). Preferred Qualifications: - Previous analytics experience in the healthcare industry. - Previous inventory or supply chain analytics experience - Experience providing training and developing process documentation/user manuals. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $67,000.00 - $101,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Commercial Loan Analyst
Selene Finance LPA full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: The Business Purpose/Commercial Loan Analyst is responsible for updating field data in the servicing system for the following managed processes: Default Rates, Partial Payoff Requests, Special Loans Business Purpose/Commercial loan boarding reviews, investor/client inquiries or requests and any other updates required for Business Purpose/Commercial special loans products, including but not limited to loans. The Business Purpose/Commercial Loan Analyst also responds to inquiries from internal employees or departments regarding system changes or adjustments for Business Purpose/Commercial loans. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. - Processing of all Default Rate system maintenance, including but not limited to preparation of customer communication. - Produces partial payoff quotes, including manual calculation of Prepayment Premiums or Yield Rate Premium. - Performs loan audits (Doc to Data) on Business Purpose/Commercial loans, using collateral documents, Note, Loan Agreement and Riders. Resolves exceptions and processes system updates or corrections to the information in the system against what is on the loan documents. Note, Loan Agreement, and Riders. - Processes all Recast requests for Business Purpose/Commercial loans. - Processes all loan maintenance requests for Business Purpose/Commercial loans, for internal and external clients. - Processes all maintenance and manual billing for Aggregated loan population. - Performs research and makes accurate and timely system changes in response to requests from investors or employees from other departments. - Researches and responds to guarantor and client escalations. Daily monitoring of exception reports. - Process Improvements. - Assists with special projects. - Update policies and procedures as needed. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: - Experience with Business Purpose/Commercial loan products. - MSP experience. - Excellent attention to detail. - Ability to multi-task and consistently meet multiple deadlines. - Strong verbal and written communication skills. - Ability to work in a team environment. - Strong customer-service orientation. - Ability to use good judgment. Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: - Paid Time Off (PTO) - Medical, Dental &Vision - Employee Assistance Program - Flexible Spending Account - Health Savings Account - Paid Holidays - Company paid Life Insurance - Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)


