Role Description This role offers a unique opportunity to lead and optimize end-to-end Medicaid reporting and encounter processes across multiple markets. You will operate at the intersection of operations, data, compliance, and client engagement, ensuring the delivery of accurate, timely, and regulatory-compliant reporting. With a strong focus on scalability and operational excellence, you will manage complex workflows, resolve cross-functional challenges, and drive continuous improvement initiatives. The position is highly collaborative and client-facing, requiring both strategic thinking and hands-on execution. You will play a critical role in supporting growth into new markets while strengthening reporting infrastructure. This is a fast-paced, impact-driven environment ideal for professionals who thrive on solving complex problems and delivering measurable outcomes. - Lead and coordinate end-to-end Medicaid reporting and encounter processes, ensuring accuracy, timeliness, and compliance with state and federal regulations. - Own the delivery of reporting outputs across multiple markets, maintaining accountability for quality and deadlines. - Act as the central liaison across Operations, Product, Business Intelligence, Finance/Claims, Compliance, Legal, and Account Management teams. - Identify, triage, and resolve reporting discrepancies, data integrity issues, and operational gaps through structured problem-solving. - Interpret CMS and state-level regulatory guidance and translate requirements into actionable workflows and processes. - Drive root cause analysis initiatives and implement scalable solutions to improve reporting performance and reliability. - Support new market launches by establishing reporting frameworks and encounter processes for new states and clients. - Enhance reporting operations through standardization, documentation, and change management best practices. - Manage dependencies, timelines, and stakeholder alignment across multiple concurrent projects. - Represent reporting functions in client interactions, including leading calls and communicating deliverables effectively. Qualifications - Bachelor’s degree or equivalent experience in healthcare, operations, managed care, or a related field. - At least 5 years of experience in Medicaid reporting, encounters, claims operations, or similar healthcare functions. - Strong knowledge of the end-to-end claims and encounter lifecycle, including submission, processing, and reporting. - Proven experience interpreting CMS regulations, state Medicaid requirements, and companion guides. - Demonstrated program or project management experience with the ability to handle multiple priorities and deadlines. - Excellent cross-functional collaboration skills, with experience aligning technical, operational, and compliance stakeholders. - Strong analytical thinking, problem-solving abilities, and clear communication skills. - Highly organized, detail-oriented, and comfortable working in ambiguous or evolving environments. - Familiarity with tools and standards such as HIPAA X12 837P, EDM platforms (e.g., Edifecs, TriZetto), and data tools like Excel, SQL, Tableau, or Looker is a plus. - Experience with multi-state Medicaid environments, audits, or healthcare service delivery models is preferred. Benefits - Competitive salary with performance-based bonus opportunities and equity options. - Remote-first work environment with flexible working hours. - Comprehensive health coverage including medical, dental, and vision insurance. - Retirement savings plan with company matching contributions. - Generous paid time off, company holidays, and parental leave. - Opportunities for career growth and professional development within a mission-driven organization. Company Description

Resource Innovations is seeking an Associate Energy Efficiency Program Manager to join our growing team in the Northeast preferably located in New York or Massachusetts. As an Associate Program Manager with Resource Innovations, you will work in a dynamic environment leading and overseeing a cross-functional team of operations staff on commercial/industrial energy efficiency programs. The Associate Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, and developing trusted relationships with clients, industry stakeholders, and program contacts. The Associate Program Manager will make an impact through managing a variety of tasks in a dynamic environment and responding quickly to implementation changes or challenges and market conditions. This position requires excellent planning, budgeting, and people-management skills. Previous Energy Efficiency implementation experience along with a proven track record of project management, client satisfaction, data analysis, and experience with Existing Building Commissioning is preferred. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities - Manages subprojects and tasks including development of work plans to meet goals, aligning staff assignments, and providing performance reports and forecasts both internally and to clients. - Organizes and maintains databases for the coordination, collection, analysis and reporting of data. - Identifies, defines, quantifies, tracks, and drives the development of program deliverables on time and on budget. - Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. - Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. - Interfaces with key internal departments such as Engineering, Software, Marketing, and Finance to develop efficiencies to meet program needs. - Other duties as assigned.

Resource Innovations is seeking an Associate Energy Efficiency Program Manager to join our growing team in the Northeast preferably located in New York or Massachusetts. As an Associate Program Manager with Resource Innovations, you will work in a dynamic environment leading and overseeing a cross-functional team of operations staff on commercial/industrial energy efficiency programs. The Associate Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, and developing trusted relationships with clients, industry stakeholders, and program contacts. The Associate Program Manager will make an impact through managing a variety of tasks in a dynamic environment and responding quickly to implementation changes or challenges and market conditions. This position requires excellent planning, budgeting, and people-management skills. Previous Energy Efficiency implementation experience along with a proven track record of project management, client satisfaction, data analysis, and experience with Existing Building Commissioning is preferred. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities - Manages subprojects and tasks including development of work plans to meet goals, aligning staff assignments, and providing performance reports and forecasts both internally and to clients. - Organizes and maintains databases for the coordination, collection, analysis and reporting of data. - Identifies, defines, quantifies, tracks, and drives the development of program deliverables on time and on budget. - Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. - Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. - Interfaces with key internal departments such as Engineering, Software, Marketing, and Finance to develop efficiencies to meet program needs. - Other duties as assigned.

• The Physician Program Director (PPD) focuses on establishing formal Impella programs through sustainable relationships with account stakeholders and key opinion leaders (KOLs) within the field of hemodynamic support • Develop and manage strategic relationships with key opinion leaders, thought leaders, and subject matter experts to support the organization’s scientific, medical and commercial goals • Ensure effective engagement, collaboration, and communication between the company and its network of experts to enhance brand credibility, education, and innovation • Represent all aspects of Abiomed and act as a field liaison to connect hospitals to internal resources such as the medical office, research, marketing, and executive teams • Collaborate with hospitals and hospital administrators to identify areas for program efficiencies through best practice implementation, protocol development, and workflow improvement, ensuring long-term program sustainability • Identify program gaps and align internal resources as appropriate to support the hospitals' goals • Collaborate with systems of care and Integrated Delivery Networks (IDNs) to support the implementation of best practices across the hospitals within the system