Nightingale Education Group

• Leading the design, development, implementation, and evaluation of assessment strategies across the institution. • Collaborating with faculty, administration, and external stakeholders to align assessment practices with institutional outcomes and accreditation standards. • Fostering a culture of evidence-based decision-making that promotes academic quality and learner success. • Guiding the creation and review of diverse assessment items and ensuring alignment with learning outcomes. • Establishing standards for assessment quality and influencing stakeholders to ensure alignment between assessment and curriculum.

Role Description The Advisor I, Admissions position plays a pivotal role in the effective recruitment and enrollment of new learners at Nightingale College. Serving as the first point of contact for prospective learners, this position delivers exceptional customer service while guiding applicants through the admissions process. The incumbent is responsible for collecting and assisting with the completion of the required admissions documents to meet compliance and accreditation standards. - Initiate outbound phone calls and handle inbound calls in response to inquiries each day to set appointments and conduct interviews with prospective learners. - Contact prospective learners to confirm and conduct scheduled appointments, ensuring all necessary information is communicated, any questions are addressed, and adherence to all compliance and accreditation standards is maintained. - Provide a daily activity report (DAR) to the Supervisor. - Generate leads by requesting referrals and enter all new inquiry information in the appropriate system. Follow the contact strategy and track all correspondence with prospective learners in the appropriate system. - Utilize the Discover, Commit, Start Application process with prospective learners. - Assist prospective learners, learner families, and other relevant parties who may be involved in decision-making. - Invite qualified applicants to apply, ensuring they receive all necessary information and support throughout the application process. - Answer questions about the appropriate Nursing Program with accuracy. - Update and maintain learner records in the learner management system (LMS). - Review all required documentation needed for new learner enrollment, resolving any conflicting information in electronic files to ensure accreditation and compliance standards are met. - Collaborate with other functions to provide the highest level of service for enrolling learners. - Review the eLearn assessment results to evaluate and determine the suitability of prospective learners for admission to the college. - Participate in weekly Admissions meetings including 1:1s, coaching meetings, trainings, and team meetings. - Participate in the successful implementation of other functional projects as they arise. Qualifications - High school or general equivalent is required; Bachelor’s Degree preferred. - A minimum of two years of experience in admissions at an accredited institution for post-secondary education. - Demonstrate ability to communicate effectively across diverse teams and stakeholders, both verbally and in writing. - Demonstrate proficiency in Microsoft Office including Word, Excel, Outlook, and SharePoint or ability to learn new technology quickly. - Demonstrate proficiency in CRM and SIS systems. - Demonstrate ability to effectively work on multiple projects within an environment that is dynamic and fast-paced. - Demonstrate proficiency with FERPA. Requirements - Budgeted Hiring Range: $31.31 — $31.31 USD. - All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. Benefits - Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators. - Nightingale Education Group is an equal opportunity employer. Company Description With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Employment is contingent upon successful completion of a background check and drug screen.

• Own the strategic vision, roadmap, and annual priorities for learner labs in alignment with Learner Resources functional Goals. • Translate Learner Resources strategy into lab level initiatives, outcomes, and performance measures. • Lead the design, launch, evaluation, and scaling of learner lab programs, services, and delivery models. • Serve as the primary subject matter leader for learner lab operations and academic support strategy. • Provide direct supervision, coaching, and performance management for learner lab staff. • Set expectations for instructional quality, learner engagement, and workload distribution. • Support hiring, onboarding, training, and professional development of learner lab faculty. • Review faculty level outcomes and address performance, development, or resource needs in partnership with leadership. • Oversee scheduling and capacity planning to ensure appropriate learner coverage across labs. • Ensure efficient, compliant, and learner centered operations across all learner lab services. • Own learner lab performance metrics and accountability for outcomes. • Implement quality assurance processes to ensure consistency, equity, and effectiveness of learner support. • Present learner lab performance updates, insights, and recommendations to senior leadership. • Collaborate cross functionally with faculty, learner success teams, and other functions to address learner needs and improve persistence and completion. • Ensure consistent communication with learners regarding available resources and support pathways. • Represent learner labs in institutional projects, initiatives, and working groups. • Provide direct learner instruction or teaching support only in exceptional circumstances, such as pilot programs, temporary coverage gaps, or quality assurance needs.

• Monitor and analyze student loan accounts to identify borrowers at risk of default. • Reach out to at-risk borrowers via phone, email, and other communication methods to discuss their financial situation and repayment options. • Develop and implement personalized repayment plans and strategies for borrowers to prevent default. • Provide borrowers with information on deferment, forbearance, consolidation, and other available options. • Maintain accurate records of borrower interactions and interventions in compliance with regulatory requirements. • Collaborate with internal departments and external partners to ensure timely processing of payments and account updates. • Educate borrowers on financial literacy and resources available to help them manage their loans effectively. • Prepare and present regular reports on default prevention activities and outcomes to management. • Stay current on industry trends, regulations, and best practices in student loan management and default prevention.

Role Description The VA Processor I, Government Funding Programs School Certifying Official (SCO) prepares and processes military funds for current learners in accordance with VA regulations. The incumbent ensures accurate certification of enrollment, compliance with VA regulations, and high-quality support to military learners. The SCO helps veterans and eligible dependents navigate benefits, maintains compliance documentation, and ensures institutional adherence to federal regulations. - Certify student enrollments, term dates, credit loads, tuition & fees, and changes using VA system (Enrollment Manager). - Report all enrollment changes within VA-required timelines (withdrawals, drops, program changes, attendance changes). - Monitor student schedules to identify changes that affect VA payments. - Submit tuition and fee adjustments promptly to prevent overpayments. - Maintain compliance with federal and state regulations governing VA education benefits. - Maintain accurate institutional policies regarding VA benefits, prior credit evaluation, SAP (Satisfactory Academic Progress), and program integrity. - Support learners in understanding consequences of enrollment changes. - Complete mandatory VA SCO training (initial and annual). - Maintain currency on VA regulatory updates and Enrollment Manager system changes. - Coordinate with academic advising, bursar, financial aid, registrar, and other offices to ensure students receive accurate and timely benefit information. - Participate in the successful implementation of other functional projects as they arise. Qualifications - A high school diploma or equivalent is required. - At least one year of experience in a professional environment that is highly regulated, including finance and higher education. - Demonstrated knowledge of Federal Student Aid and/or military funding is required. - Demonstrated proficiency in Microsoft Office applications is required. - Strong attention to detail. Requirements - All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. - Employment is contingent upon successful completion of a background check and drug screen. Benefits - Budgeted Hiring Range: $28.83 — $31.37 USD

• Completes ongoing and consistent audits of all functional activities to identify trends, make corrections, develop training, and deliver feedback to support overall outcomes of future audits. • Attends all educational webinars hosted by partnership sites and new facility meetings to gather and implement updates and changes as needed. • Adds to partnership’s ledger to determine existing site usage. • Provides feedback on territory needs based on learner projection needs. • Cascades changes and updates through all appropriate channels of communication. • Audits learner rotations based on organizational requirements and learners’ needs to ensure that all learners are able to successfully complete their direct focus care. • Audits collaborator flow and correspondence workbooks. • Collaborates with collaborators to tailor collab to elevate skill sets or refine skill sets. • Completes attendance audits for all learner rotations and escalates to appropriate parties based on findings. • Serves as a point of contact for facility escalations and determines appropriate course of action for resolutions. • Participates and facilitates weekly functional meetings, including 1:1s, coaching meetings, and team meetings. • Manages schedules, including time off approvals and necessary adjustments to ensure coverage of projects and meetings when appropriate. • Provides onboarding schedule for new collaborators within the function. • Participates in development activities designated by the College in pursuit of personal and professional elevation. • Participates in the successful implementation of other functional projects as they arise.

• Analyzes learners’ eligibility for a variety of aid programs, including Title IV, military, and other funding. • Provides financial aid estimates and packaging to learners in a manner that clearly communicates obligations to complete the program and the impact of financial responsibility. • Assists all learners, learner families, and other relevant parties who may be involved in funding options and accurately answers questions about funding. • Accurately updates the Master Cohort List daily with incoming enrollment activities. • Updates and maintains learner records in the Student Information System (SIS). • Completes the verification process, which includes the review of verification documents, verifying data matches the Institutional Student Information Record (ISIR), ensuring no conflicting information, and accurately making all necessary ISIR corrections. • Ensures documents associated with ISIR rejections, C-codes, and conflicting information meet Title IV requirements to clear issues. • Fluently works with Common Origination and Disbursement (COD) and National Student Loan Data System (NSLDS). • Collaborates with other functions to provide the highest level of service for learners. • Participates in biweekly Learner Funding meetings, including 1:1s, coaching meetings, trainings, and team meetings. • Attends meetings and conferences as necessary to enhance existing knowledge of financial aid policies, practices, and procedures. • Maintains the highest level of customer service in a courteous, prompt, and successful manner and handles confidential and sensitive information with discretion. • Participates in the successful implementation of other functional projects as they arise.

Role Description Lead II, Experiential Learning Placements supports Specialist III and IV collaborators by providing guidance, oversight, and mentorship to ensure high-quality site onboarding, year-round outreach, and compliance with placement processes. This role ensures consistency, accuracy, and professional communication without performing the day-to-day workload of the specialists. - Mentor and provide guidance to Specialist III and IV collaborators to maintain adherence to SOPs and best practices. - Review complex site or learner communications for accuracy and escalate deviations to management. - Support onboarding and training of new Specialists III and IV. - Monitor KPIs and team metrics, providing insights and recommendations to management. - Assist with problem-solving and resolution for escalated site or learner issues. - Collaborate with Specialists III and IV to identify process improvements and optimize workflows. - Participate in cross-functional projects and meetings to support team alignment. - Ensure consistent and accurate use of CRMs, portals, and placement tools across the team. Qualifications - Proven proficiency in Specialist III or IV role for at least one year. - Strong leadership, mentorship, and communication skills. - Familiarity with complex site onboarding, portals, and outreach processes. - Bachelor’s degree preferred. Requirements - All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. - Employment is contingent upon successful completion of a background check and drug screen. Benefits - Competitive salary range: $33.89 — $36.88 USD. Company Description Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer. With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!

Role Description The Specialist I, Title IX and ADA supports the administration of Title IX and ADA processes for Nightingale College, serving as a frontline resource for learners and collaborators navigating accommodation and resolution pathways. This role ensures compliance with applicable laws and regulations while maintaining a learner-centered approach to case management and stakeholder communication. - Supports the administration of ADA and Title IX processes for the College. - Administers case management for accommodation requests, including complex eligibility interpretation. - Interprets and ensures compliance with relevant laws, regulations, policies, and procedures related to Title IX and ADA. - Serves as a point of contact for Title IX and ADA related inquiries and escalations. - Communicates with Legal, Compliance, and other stakeholders to ensure cooperative relationships and effective administration. - Supports the Conduct and Learner dispositional administration as needed under the direction of the Ethics Office. - Prepares reports, manuals, and correspondence related to Title IX and ADA administration. - Performs related duties as required. Qualifications - Experience in Learner Support Services, specifically in Learner Conduct. - Knowledge of Title IX and ADA regulations and compliance requirements. - Strong written and verbal communication skills. Requirements - Experience in an educational setting (preferred). - Familiarity with case management systems (preferred). Benefits - Budgeted Hiring Range: $28 - $31 USD. - All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. Company Description Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer. With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. Employment is contingent upon successful completion of a background check and drug screen.

• Narrative Development: Analyze raw data, statistical outputs, and technical briefs to construct a clear, persuasive, and logically sound academic narrative. • Manuscript Drafting: Lead the end-to-end writing process for peer-reviewed papers, including abstracts, introductions, methodology, results, and discussion sections. • Executive Liaison: Act as a strategic partner to senior-level executives and subject matter experts (SMEs), translating their vision and insights into formal technical prose that accurately represents the data being presented. • Data Interpretation: Review and interpret complex analytical findings to ensure the written content accurately reflects the technical rigor of the data and research. • Publication Management: Manage the submission process, including addressing reviewer comments and coordinating revisions with internal and external stakeholders. • Quality Assurance: Ensure all manuscripts adhere to specific journal guidelines, ethical standards, and internal brand voice. • TEDx and Other High-Level Events and Presentations: Serve as a key member of the speaker selection process, including drafting submission requests, finalizing speaker selections with the speaker committee, and working with speakers to prepare them for presentations (including video reviews).