Nightingale Education Group

• Lead the identification, assessment, and onboarding of new SOFE sites in alignment with program requirements • Draft, negotiate, and execute contracts for new SOFE sites, ensuring compliance with academic and regulatory standards • Coordinate with faculty, internal teams, and external stakeholders to ensure operational readiness of all new SOFE sites • Develop and maintain detailed project plans, timelines, and checklists for new SOFE site launches • Conduct site readiness assessments, including compliance audits, documentation review, and operational capability verification • Maintain accurate records of all new SOFE sites, contracts, and communications in CRM and other internal systems • Identify potential risks or barriers to SOFE implementation and escalate as needed • Provide guidance and support to Analyst I and II staff regarding new SOFE processes • Recommend process improvements to enhance efficiency, reduce delays, and improve site activation outcomes

• Identify problems across technology teams and design platform-level solutions • Build and operate self-service infrastructure and CI/CD pipelines • Drive site reliability design and reduce production toil • Own multi-cloud infrastructure as code • Integrate AI capabilities into internal developer tooling • Lead system design and architecture decisions • Collaborate with technology teams to understand pain points and measure impact

• Ensures Federal Student Aid and military funds are in accordance with federal, state, and institutional regulations and guidelines • Reviews funding documents to ensure compliance is achieved prior to the administration and delivery of federal funding • Reviews prospective and current learner documents to verify accuracy eligibility and completeness, necessary to draw Title IV and military funds • Evaluates the accuracy of completed verification, professional judgment, C code reviews, Unusual Enrollment History (UEH), ISIR rejections, and resolves conflicting data • Determines accuracy of packaging and disbursement • Utilizes multiple databases and technology including Common Origination & Disbursement (COD), National Student Loan Data System (NSLDS), and Central Processing System (CPS) to ensure compliance with institutional and federal regulations • Participates in the successful implementation of other functional projects as they arise

• Develop, administer, teach, and evaluate students in general education coursework • Advise and mentor students throughout their coursework • Monitor student performance against course objectives and published schedules • Complete annual professional development to keep growing in your craft • Deliver fast, personalized grading — all grading completed within 5 days of week's end • Post at least two personalized weekly announcements and participate in discussion boards at least three separate days a week, with substantive replies that push discussions forward • Provide meaningful, written feedback on instructor-graded work for any student who didn't score 100% • Run regular office hours, review sessions, or tutorials, and proactively identify support for at-risk students

• Guides learners in creating third-party vendor accounts, uploading documentation, and completing background checks and drug screenings. • Provides guidance on navigating credentialing systems and interpreting College and EL requirements. • Communicates with learners through phone calls, conference calls, texts, and emails to resolve credentialing issues promptly. • Monitors learner progress for large cohorts, identifying compliance risks, and implementing corrective actions. • Supports training and mentoring of Specialists I and II to build team capacity and process efficiency. • Collaborates cross-functionally to resolve escalated credentialing issues and improve workflow processes. • Maintains accurate documentation and records within credentialing systems to track learner progress, compliance status, and outcomes.

• Support Nightingale College’s security operations and vulnerability management activities • Monitor security events and coordinate investigations and remediation • Perform vendor security assessments and manage third-party risks • Maintain assessment documentation and support reporting processes • Operate vulnerability management workflows and support access governance and security process improvement

• Serve as the operational hub between vendors, distribution centers, and internal stakeholders to make sure Learner and faculty kits arrive accurately and on time • Manage purchase requisitions, orders, and receiving across our ERP and e-commerce platforms • Track and resolve vendor issues, backorders, and delivery changes before they become Learner-facing problems • Own the coursekit inbox, making sure Learner questions get fast, accurate answers • Partner cross-functionally as kit needs evolve alongside our course catalog • Flag and escalate risks early so the team can stay ahead of them

• Lead the design and continuous improvement of assessment frameworks, tools, and methodologies across programs. • Oversee the development of assessment plans, blueprints, and supporting documentation in collaboration with the Curriculum function. • Guide the creation and review of diverse assessment items and tasks, ensuring alignment with learning outcomes and rigor expectations. • Ensure assessments are developed with accessibility, inclusivity, and fairness in mind. • Develop and drive a strategic vision for assessment practices aligned with institutional priorities and competency-based education models. • Provide leadership in the planning, prioritization, and execution of assessment initiatives across programs. • Use assessment insights and data to inform decision-making at the program and institutional level. • Establish standards and expectations for assessment quality, consistency, and rigor across the organization. • Influence cross-functional stakeholders to ensure alignment between assessment, curriculum, and learner outcomes. • Partner closely with the Director, Learning Content and Assessment development and other related functions on learning analytics and measurement-focused initiatives. • Engage with faculty, program leaders, and other stakeholders to gather input and drive alignment on assessment design and outcomes. • Communicate assessment strategies, insights, and recommendations clearly to academic and operational stakeholders. • Establish and oversee metrics and evaluation methods to assess learner performance, program effectiveness, and institutional outcomes. • Ensure the integrity and quality of assessment data, including oversight of analysis, interpretation, and reporting processes. • Apply advanced evaluation methods to support continuous improvement, including analysis of assessment performance and outcomes. • Identify and facilitate professional development opportunities focused on assessment design, item development, evaluation methods, and data literacy for faculty and internal teams. • Promote best practices in assessment through training, resources, and ongoing support to ensure consistency and quality across programs. • Contribute to institutional accreditation processes, including NWCCU, by ensuring assessment systems, data integrity, and reporting practices meet required standards and expectations.

• Responsible for the day-to-day management and continuous improvement of the organization's core technical infrastructure — including networks, servers, systems, and cloud/hosting environments • Ensure the infrastructure is scalable, secure, and highly available, translating infrastructure strategy into operational execution • Manage and maintain the organization's network, server, and systems infrastructure to ensure high availability and performance • Lead infrastructure transformation and upgrade projects to enable the organization to scale • Implement and maintain infrastructure policies, procedures, and standards, ensuring alignment with industry best practices and regulatory requirements • Oversee systems and network architecture, capacity planning, and disaster recovery/business continuity readiness • Partner cross-functionally to assess and address the organization's technology infrastructure needs • Manage infrastructure projects from conception to implementation and evaluation • Manage the infrastructure budget and ensure resources and assets are utilized within approved budget • Monitor information security principles and practices as they relate to infrastructure systems • Stay abreast of industry trends and emerging technologies to drive continuous improvement and innovation in infrastructure • Identify, develop, and implement process/policy improvements within the infrastructure team • Participate in hiring activities including candidate selection and interviews for infrastructure roles • Support collaborators on the infrastructure team in training, development, performance, and competency alignment

• plays a pivotal role in the effective recruitment and enrollment of new learners at Nightingale College • Serving as the first point of contact for prospective learners, delivers exceptional customer service while guiding applicants through the admissions process • Responsible for collecting and assisting with the completion of the required admissions documents to meet compliance and accreditation standards • Initiate outbound phone calls and handle inbound calls in response to inquiries each day to set appointments and conduct interviews with prospective learners • Contact prospective learners to confirm and conduct scheduled appointments, ensuring all necessary information is communicated, any questions are addressed, and adherence to all compliance and accreditation standards is maintained • Provide a daily activity report (DAR) to the Supervisor • Generate leads by requesting referrals and enter all new inquiry information in the appropriate system • Follow the contact strategy and track all correspondence with prospective learners in the appropriate system • Utilize the Discover, Commit, Start Application process with prospective learners • Assist prospective learners, learner families, and other relevant parties in decision-making • Invite qualified applicants to apply, ensuring they receive all necessary information and support throughout the application process • Answer questions about the appropriate Nursing Program with accuracy • Update and maintain learner records in the learner management system (LMS) • Review all required documentation needed for new learner enrollment, resolving any conflicting information in electronic files to ensure accreditation and compliance standards are met • Collaborate with other functions to provide the highest level of service for enrolling learners • Review the eLearn assessment results to evaluate and determine the suitability of prospective learners for admission to the college • Participate in weekly Admissions meetings including 1:1s, coaching meetings, trainings, and team meetings • Participate in the successful implementation of other functional projects as they arise.