Salary: $23/hour Location: Remote or Washington, D.C. Content creation, texting production, and reporting Want to break into digital for political campaigns and advocacy groups? Get your start with us. Middle Seat is a digital consulting firm that works with campaigns, nonprofits, advocacy organizations, and causes on the front lines of reproductive justice, racial justice, climate action, immigration rights, and economic justice. We’re looking for a creative self-starter to support our Texting team as a paid intern for SUMMER 2026 (June 1 2026 - August 28 2026). What does the role involve? As a texting intern at Middle Seat, you’ll learn the ins and outs of mobile fundraising and donor engagement. You’ll work closely with our texting team to draft fundraising copy, build and QA text campaigns, maintain reporting databases, analyze performance data, pitch creative ideas, and assist with administrative tasks and other responsibilities. You’ll also gain hands-on experience with high-profile progressive campaigns and non-profit organizations while learning how texting programs are built, tested, and optimized to balance donor relationships and fundraising. This role is available either in person at our Washington, D.C office or remotely. This role is not part of the bargaining unit.

• Design and deliver high‑quality eLearning courses, videos, and interactive training assets. • Develop a scalable on-boarding program and continuous learning frameworks for commercial roles across regions. • Transform sales strategies, product information, and field insights into engaging, easy‑to‑consume learning materials. • Integrate consultative selling frameworks and customer‑centric approaches into all learning experiences. • Manage third-party training partners and the roll out of commercial programs across regions. • Own and govern the annual commercial training calendar. • Use data and performance analytics to refine content, identify knowledge gaps, and guide future course development. • Work with Commercial Operations, Marketing, Product teams, and regional stakeholders to ensure accuracy, consistency, and applicability across markets. • Localize and adapt content where necessary for global audiences.

Role Description The Program Manager (PM), as the primary business relationship manager, is responsible for program management, account management, financial management and business analysis. The PM will be responsible for providing excellent customer service, exceptional program management, in-depth program knowledge and operational excellence for their assigned brands. As the primary point of contact between our valued customers and Mercalis, the PM serves a crucial role in driving internal project teams to deliver Mercalis’s full suite of products and services on schedule, on budget, and within scope. The ideal candidate must be a self-starter, high performer and able to embrace change in order to adapt within a fast growing organization. Responsibilities - Manage client contracts / statements of work and execute accordingly, host and facilitate internal and client kick-off calls. - Make recommendations to program strategies and roadmap offering the best solution for client projects in accordance with the SOW and in collaboration with the Director of Client Services. - Gather and document business requirements and communicate changes, enhancements, and modifications – verbally or written – to clients, internal functional areas, sponsors, and other stakeholders so that business requirements and solutions are understood. - Manage the program budget for the client and provide recommendations for effectively managing program cost. - Interface with clients and maintain business essential relationships on a day-to-day basis as the primary business relationship manager. - Conduct regular meetings (phone, webex, onsite) to update the client on program status, deliver presentations and provide an avenue for program enhancements. - Become an expert on the therapeutic class of assigned brands and possess a robust understanding of competitive products utilized within the therapeutic class. - Based on brands strategy, objectives and competitive landscape, be able to develop and implement innovative solutions for clients to maximize brand value and competitive positioning. - Measure, and monitor program key performance indicators to develop data-driven recommendations. - Learn and assist the client in navigating client-internal requirements and processes specific to their organization. - Be well-versed on their third party service vendor landscape in order to manage and coordinate client vendor relationships (agencies, SPPs, HUBs, service providers, data/analytics teams). - Build and maintain healthy relationships with all internal functional areas, and take a leadership role with all internal project stakeholders. - Be a sought out resource within Mercalis as both an internal and external subject matter expert. - Provide mentorship and training to Associate Program Managers where needed. Qualifications - Bachelor’s degree with a concentration in business, accounting, marketing and/or healthcare, or pharmaceutical industry; graduate degree and/or additional certifications including PMP preferred. - Three to Four (3-4) years of project or program management experience. - If an internal applicant, seeking extensive experience with Mercalis systems and services (preferred). - Exceptional communication skills, including verbal and written, ability to interact with internal and external stakeholders. - Able to multi-task in a fast paced environment while functioning as a member of a highly collaborative team. - Highly proficient in Microsoft Office (Project, Excel, PowerPoint, Visio, Word, Access, OneNote). - Organized and detail-oriented with effective time management skills. - Budget management and/or financial accounting skills. - Ability to take initiative and anticipate needs. - Ability to travel both locally and out-of-town, expectation is up to 10% travel. Benefits - Diversity, Equity, Inclusion & Belonging are paramount to our culture and success. Our dedication to DEI is both organic and intentional. - Our Mission is rewarding and fulfilling (Patient Access to Life-Saving/Improving/Extending Medications/Treatments). - We employ the best Talent and Tools from the Patient Access Industry (We are the Industry Leader). - We monitor the market to ensure we offer competitive salaries and benefits. - 401K w/ 5% matching; day-1 vestment period. - 15 days PTO. - 8 Holidays + 2 Floating Days. - Health/Dental/Vision/Life; Coverage Day-1. - Gym Reimbursement. - Volunteer Hours. - *This is not an exhaustive list of benefits. - *Benefits are subject to change. - ** Some positions require onsite presence and/or structured hours/shifts.

• Support the Department of Veterans Affairs (VA) as the primary point of contact to the Contracting Officer’s Representative (COR). • Provide overall leadership, coordination, and execution oversight for the contract. • Manage a complex, enterprise-wide healthcare transformation initiative including organizational restructuring, workforce alignment, financial modernization, and change management. • Establish governance structures, manage stakeholder engagement across VHA offices, and ensure alignment with enterprise priorities while driving execution across multiple concurrent workstreams. • Direct contractor personnel, manage staffing and onboarding, monitor performance across cost, schedule, and quality dimensions, and ensure quality assurance for deliverables and invoicing. • Oversee development of bi-monthly progress reports, budget trackers, executive dashboards, and other reporting artifacts required to maintain transparency and accountability. • Coordinate closely with key stakeholders across Workforce Management, Finance, and VHA leadership offices to support transformation activities and ensure successful implementation. • Identify and mitigate risks, managing dependencies and ensuring proactive issue resolution through established governance channels. • Provide oversight of financial performance, including labor hour tracking and reconciliation in a hybrid contract environment.