• processing invoices • ensuring that invoices are accurate • developing quotes by costing materials, supplies, and labor • calculating customer's payment, including deductibles • generating the invoice to be submitted to the customer for payment • Answer phone calls, provide price quotes and other billing information to customers • Review estimates to verify the parts for customer quotes are correct and all pricing is in line with the quote • Make sure all parts are billed on service repair order • Prepare quotes and submit invoices to customers, ensuring the right information is on the invoice • Ensure customers are billed correctly for the services provided • Coordinate with other departments as needed to ensure the accuracy of billing information • Coordinate and manage the end-to-end process of price quoting • Write and prepare effective, compliant, and high-quality price quotes • Collaborate with other departments to ensure billing processes are efficient and effective • Maintain customer rapport by explaining quotes and obtaining approval of estimates • Utilize Salesforce.com as the primary tool to manage assigned Quote queue

• Work directly with customers to address billing inquiries. • Become a core owner of our billing system and generate invoices. • Apply a solid understanding of billing processes and systems. • Follow up on overdue accounts and manage collection activities. • Research and resolve billing discrepancies and payment issues. • Adhere to and apply general billing best practices.

• Contact patients regarding outstanding balances and assist with billing-related questions. • Manage delinquent account lists and communicate past-due or discharge notices as needed. • Work with third-party collection agencies to add or remove patients from collections and resolve any agency inquiries. • Uphold HIPAA standards and maintain confidentiality in all interactions. • Educate patients on their insurance benefits, coverage details, and expected out-of-pocket costs.

• Create and manage invoices for government contracts (IHS, VA FSS, etc.) • Track and manage Accounts Receivable monthly • Perform bank reconciliations and credit line reconciliations • Coordinate invoice approval process and obtain required government signatures • Manage end-to-end billing workflow for federal contracts • Maintain accurate financial records in QuickBooks • Generate financial reports and AR aging analysis • Ensure compliance with government invoicing requirements (IPP, etc.)