Akicita Federal

• Lead all aspects of project execution: develop and maintain the Project Management Plan, integrated schedule, and risk register • Plan and facilitate the project kickoff and recurring status meetings with the IHS Headquarters immunization team • Manage a multidisciplinary team of public health, health informatics, process improvement, technical writing, and training professionals • Drive on-time delivery of eight major contract deliverables, including systems analysis reports, process maps, a User Operations Guide, and a complete training package • Lead stakeholder engagement across IHS Headquarters, Area Offices, and Service Units • Own quality control: manage internal review cycles, comment adjudication, and incorporation of Government feedback • Serve as primary point of contact for the Contracting Officer's Representative (COR)

• Lead the technical analysis of five interconnected IHS data systems: RPMS (electronic health record), Clinical Reporting System (CRS), iCARE population management tool, NIRS/National Vaccine Coverage dashboard, and GPRA performance measures • Document what each system measures, its data sources and methodologies, reporting frequency and outputs, and limitations — producing a definitive Systems Analysis Report • Trace end-to-end data lineage from patient-level RPMS records through CRS extraction to national aggregation, and reconcile differences in data definitions across systems • Assess data quality issues, reporting inconsistencies, and interpretation errors that undermine confidence in coverage data • Translate technical findings into plain-language content for user guidance, process maps, and training materials • Support development of report-interpretation instruction: how to read the numbers, spot coverage gaps, and monitor progress over time

• Develop the overall training approach and plan for IHS providers, program staff, and end users of immunization data systems • Design and build two training modalities: (1) a self-paced module learners can complete independently, and (2) an instructor-led curriculum and guide the IHS HQ immunization team will use to deliver in-person and virtual trainings • Create the full training product suite: instructor guide, participant workbook/quick reference guide, slide deck, job aids, and case studies/practice scenarios • Apply adult learning principles and address multiple learning modalities; map every learning objective to a job behavior (accessing reports, interpreting data, identifying coverage gaps, informing outreach and recall, monitoring progress) • Deliver virtual train-the-trainer sessions to the IHS HQ immunization team and coach them on presenting the training to end users • Refine and finalize the training package based on Government feedback, delivering editable source files for long-term IHS use

• Author a comprehensive User Operations Guide covering five IHS immunization data systems (RPMS, CRS, iCARE, NIRS/NVC dashboard, GPRA reporting) • Translate complex technical and clinical-data concepts into clear, plain-language, step-by-step instructions for providers and program staff • Develop flowcharts, templates, annotated example reports and screenshots, and click-path workflows • Create standardized guidance documents on when and how to use each reporting system • Support development of training products: participant workbooks, quick reference guides, and job aids • Apply consistent style, structure, and Section 508 accessibility standards across all deliverables; manage document versions through Government review cycles

• Develop end-to-end process maps of immunization reporting and data flow across IHS Headquarters, Area Offices, and Service Units • Build decision trees and use-case scenarios that show providers and program staff exactly which report to use, when, and how • Clarify role delineation across organizational levels and user types (providers, program staff, quality improvement personnel, Area Immunization Coordinators, leadership) • Facilitate stakeholder working sessions to document current-state workflows and design improved future-state processes • Identify workflow gaps, redundancies, and inconsistencies contributing to underused or misinterpreted reports • Contribute flowcharts, templates, and step-by-step workflows to a comprehensive User Operations Guide

• Support day-to-day contract administration across multiple federal contracts and task orders. • Track contract deliverables, deadlines, reporting requirements, option periods, modifications, and funding updates. • Maintain organized contract files, including awards, modifications, invoices, correspondence, deliverables, staffing records, and compliance documentation. • Assist with preparing monthly, quarterly, and ad hoc reports for government customers and internal leadership. • Monitor contract requirements to ensure Akicita remains compliant with contract terms, labor categories, periods of performance, reporting schedules, and customer expectations. • Coordinate with program managers, recruiters, HR, finance, and executive leadership to gather information needed for reports and contract updates. • Support quality control tracking, including issue logs, corrective actions, customer feedback, and performance documentation. • Assist with identifying new federal business opportunities through tools such as SAM.gov, GSA eBuy, GovWin, HigherGov, agency forecasts, and customer notices. • Track upcoming recompetes, new solicitations, RFIs, sources sought notices, and proposal deadlines. • Maintain a business development pipeline with opportunity status, due dates, agency contacts, contract values, NAICS codes, set-aside types, and next steps. • Support capture research, including agency background, incumbent research, contract history, competitor analysis, and customer requirements. • Assist with preparing capability statements, past performance summaries, teaming materials, and proposal support documents. • Coordinate internal meetings related to business development, capture strategy, and proposal planning. • Help collect and organize resumes, past performance examples, contract data, pricing inputs, and compliance documents for proposal submissions. • Support outreach to teaming partners, subcontractors, recruiters, and potential clients as directed. • Maintain organized BD records, including opportunity folders, submission documents, customer notes, and follow-up actions. • Serve as a central coordination point between contract operations, business development, recruiting, HR, accounting, and executive leadership. • Prepare meeting agendas, notes, action item trackers, and follow-up summaries. • Help leadership monitor contract health, staffing status, reporting deadlines, and growth opportunities. • Assist with internal dashboards, spreadsheets, trackers, and recurring reports. • Support process improvement efforts related to contract tracking, BD pipeline management, reporting, and compliance documentation.

• Research and investigate new or improved business and management practices for application to IA programs and operations, with particular focus on the TAAMS recompete and eProbate/eNativeTrust modernization efforts. • Analyze organizational and directorate operational needs to determine requirements as they apply to operational management systems, including TAAMS and related IT platforms. • Review forms, reports, and internal materials; confer with management and users to promote standardization of format, distribution, and reporting purpose; identify problems and recommend improvements. • Provide analysis and simplification of reporting requirements, ensuring accuracy, timeliness, and compliance with IA leadership expectations. • Participate in problem-solving discussions and develop solutions that benefit the organization's internal processes, including transition planning and recompete preparation. • Apply process improvement and re-engineering methodologies and principles to support operational and acquisition planning activities. • Monitor administrative processes for efficiency opportunities and develop recommendations to reduce burden and improve outcomes. • Research organizations—including vendor landscape—to determine range of activities, leadership structure, and relevant contact information in support of acquisition strategy. • Conduct capability analyses and provide advice on organizational methods, procedures, and administrative support systems. • Conduct internal studies and evaluations; recommend work simplification measures; prepare operations manuals and briefing materials to assist IA leadership in operating more efficiently. • Create, document, and manage a controlled system for information and knowledge management in support of ongoing TAAMS and Probate activities. • Develop weekly and daily status reports, leadership briefings, and talking points; review emails and internal materials for reporting accuracy. • Support development of IGEs, budget justifications, and acquisition documentation in coordination with acquisition and budget offices. • Coordinate with current TAAMS vendor to identify issues, risks, and transition needs; maintain situational awareness for government task managers.

• Research and investigate new or improved business and management practices applicable to the IA's TAAMS recompete and Probate program operations. • Analyze program and directorate operational needs to determine requirements as they relate to operational management systems and emerging IT modernization initiatives (including eProbate/eNativeTrust). • Review forms, reports, and internal materials; confer with management and program users to identify inefficiencies and recommend improvements to reporting processes and formats. • Provide analysis of reporting requirements, simplify data reporting methods, and ensure submission timelines and accuracy standards are consistently met. • Participate in program-level problem-solving discussions and contribute to development of solutions that benefit the organization's internal workflows and operational procedures. • Apply process improvement principles and re-engineering methodologies to support planning and transition activities. • Monitor program administrative processes for opportunities to improve efficiency and reduce redundancy; develop and document recommendations for leadership review. • Research stakeholder organizations—internal and external—to map leadership structures, ranges of activity, and relevant points of contact to inform program coordination. • Conduct capability analyses; evaluate and advise on organizational methods and procedures for administrative and program support systems. • Conduct internal program studies and evaluations; recommend work simplification measures and prepare operations documentation to support effective program management. • Create, document, and manage a controlled information and knowledge management system for program artifacts, reports, and decision-support materials. • Develop weekly and daily status reports; assist in preparing leadership briefings and communications; review internal materials for accuracy and consistency. • Support vendor coordination and transition planning activities; maintain awareness of risks, issues, and evolving program objectives. • Assist with acquisition and budget support documentation as directed by the COR, including contributions to IGEs, budget justifications, and related materials.

• Must have Federal Contracting Invoicing and Accounting Experience

• Source candidates for federal healthcare and professional services contracts • Recruit for positions including: RNs, LPNs, Medical Technicians, Healthcare Administrators, Program Analysts, Administrative Specialists, and IT Support • Build and maintain talent pipelines for VA, DoD Medical, HHS, and IHS contracts • Screen candidates for federal requirements (citizenship, clearance eligibility, credentials) • Conduct phone screens and coordinate interviews with hiring managers • Guide candidates through federal onboarding and clearance processes • Coordinate with Security Officers on clearance submissions • Track candidate status through the 60-180 day federal hiring cycle • Ensure compliance with FAR, SCA wage determinations, and agency-specific requirements • Maintain accurate records in ATS (applicant tracking system) • Provide weekly pipeline reports to leadership • Track placement metrics and time-to-fill data