• To assist Financial Institutions (FI) Relationship Manager(s) / Senior Relationship Manager(s) in preparing MIS, Business Plans, and resolving operational matters • Assist FI RMs / SRMs in strengthening relationships with FI clients and achieving financial and non-financial goals for the assigned FI clients or countries • Assist to manage FI RMs / SRMs of cross-border limits/ exposures for the assigned countries / FI clients • Assist FI RMs / SRMs marketing of FI products, through a highly professional and focused approach and as per defined marketing plan/strategy • To act as a back-up for RMs / SRMs in their absence • Support the RMs in identification of; a) existing clients’ needs by regular calling, analysing & providing market updates keeping a close contact to increase business and obtain feedback for relationship & service enhancements; and b) new business opportunities and ensuring also these are aligned with the bank’s product capabilities and relevant operational, risk management and financial crime / compliance policies • Provide "back up" support to the RMs with the day to day client management encompassing working with the local teams including operations. • Maintain a) appropriate own relationship contacts (and act as RM back-up) with existing clients and FIs, with the aim to grow and diversify the core branch payments and trade finance business with identified names / sectors; and b) work with RMs on relationships / contacts seeking to increase the origination & development of more trade finance deals, risk participations, syndications, trade loans, bilateral loans, etc., • Work with the RM team co-ordinating with other units in the branch / bank to maintain and improve service delivery standards and ensure quality service for the bank’s clients and prompt resolution of any client issues or operational problems

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Description Title: Senior Account Manager – Veterans Affairs Location: Remote (located in DC area) Terms: Full-time Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance Travel: Occasional Travel (up to 25%) Harmonia Holdings Group, LLC is a nationally recognized, award-winning, and rapidly growing federal government contractor. We are dedicated to delivering cutting edge, innovative, and high-impact solutions that empower our Federal Civilian, Federal Health, and National Security government clients to achieve mission success with efficiency, agility, and precision. At Harmonia, we believe that our people are our greatest asset. We cultivate a dynamic workplace that encourages professional growth, initiative, and creativity while prioritizing employee engagement and satisfaction. By fostering a culture of collaboration and continuous improvement, we not only attract and retain top talent but also drive meaningful outcomes for the agencies we serve. Our commitment to excellence, innovation, and a thriving employee experience allows us to consistently exceed expectations, making Harmonia a trusted partner in advancing critical government missions. Position Description Harmonia is seeking a Senior Account Manager to support the growth of our Veterans Affairs (VA) portfolio. This role focuses on building and strengthening relationships with VA customers and industry partners, identifying and shaping new opportunities, and helping position the company to successfully pursue and win work aligned with our strategic priorities. The Senior Account Manager will play a key role in connecting customer needs, company capabilities, and market opportunities. This individual will help refine growth strategies, align initiatives to those strategies, and support the full lifecycle of business development activities from early opportunity identification through pursuit. This role requires strong communication skills, a relationship-driven mindset, and an understanding of how federal IT and cybersecurity services are delivered to VA customers. Responsibilities: In this role, a typical day will include: - Building and maintaining strong relationships with VA customers, partners, and industry stakeholders to better understand mission priorities and upcoming opportunities. - Attending and participating in industry events, customer meetings, and networking engagements to expand visibility and strengthen the company’s presence in the VA ecosystem. - Helping identify, qualify, and shape new opportunities aligned with the company’s strategic growth priorities and core capabilities. - Supporting the development and refinement of the VA growth strategy, including aligning pursuits and initiatives with market needs and company strengths. - Collaborating with delivery leaders, technical experts, and proposal teams to help develop compelling solutions and positioning strategies. - Supporting capture and proposal activities by contributing customer insight, partner coordination, and strategic messaging. - Working with leadership to track pipeline development, monitor opportunity progress, and ensure pursuits are aligned with strategic goals. - Strengthening teaming and partner relationships to support joint pursuits and expand the company’s ability to deliver integrated solutions. Requirements - 7+ years of experience in federal government business development, account management, capture support, program leadership, or a related growth role. - 2+ years of experience supporting or working with the Department of Veterans Affairs (VA). - Strong relationship management and networking skills with the ability to engage customers and industry partners effectively. - Experience helping identify, qualify, and shape federal opportunities aligned with organizational capabilities. - Strong communication skills, including the ability to clearly articulate mission needs, solutions, and growth strategies. - Ability to collaborate across technical, delivery, and growth teams to support successful pursuits. Desired - Existing relationships within VA organizations, particularly within OIT or mission support offices. - Experience supporting growth efforts related to IT services, cybersecurity, cloud, data, or health IT solutions. - Familiarity with federal acquisition processes, IDIQ vehicles, and task order competitions. - Experience working with small businesses, primes, and teaming partners in the federal marketplace. - Understanding of federal market intelligence and pipeline development practices. - Certifications such as Shipley Capture or Proposal certifications, Certified Capture Manager (CCM), Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or other related certifications. - Familiarity with Microsoft Teams, SharePoint, and Salesforce for collaboration, reporting, and opportunity tracking. ___________________________________________________________________________________________________________ Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: - Recognized as a Top 20 "Best Place to Work in Virginia" - Recipient of Department of Labor's HireVets Gold Medallion - Great Place to Work Certification for five years running - A Virginia Chamber of Commerce Fantastic 50 company - A Northern Virginia Technology Council Tech 100 company - Inc. 5000 list of fastest growing companies for eleven years - Two-time SBA SBIR Tibbett's Award winner - Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to - Traditional and HSA- eligible medical insurance plans - 100% employer-paid dental and vision insurance options - 100% employer-sponsored STD, LTD, and life insurance - 5% 401(k) company matching - Flexible-schedules and teleworking options - Paid holidays and PTO Accrual Plans - Paid Parental Leave - Professional development and career growth opportunities - Team and company-wide events, recognition, and appreciation-- and so much more! Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career! Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@harmonia.com.

• Independently manage day-to-day service responsibilities for a commercial book of business • Partner with producers to develop, coordinate, and support service plans for key accounts • Deliver exceptional ongoing service by preparing proposals, issuing certificates and auto ID cards, processing endorsements, audits, and keeping all account tasks current • Ensure timely invoicing of all premium-bearing transactions • Review policies upon receipt to ensure accuracy and adherence to agency standards • Respond promptly and professionally to client questions and service requests • Review client contracts and recommend coverage modifications to producers, clients, and carriers as needed • Communicate clearly and consistently with producers, clients, carriers, and internal team members • Maintain complete and accurate electronic account files • Effectively prioritize workload to meet deadlines and service expectations • Support producers in identifying and eliminating coverage gaps to reduce E&O exposure • Participate in quality reviews and comply with agency quality and compliance programs • Build and maintain strong relationships with clients to support retention and growth • Develop and sustain productive partnerships with insurance carrier representatives • Handle highly sensitive information with discretion and confidentiality • Continuously build technical knowledge through training, publications, seminars, and industry resources

Role Description You're a positive, motivated person seeking an opportunity with huge financial and career growth potential. You connect quickly with others, enjoy building relationships, appreciate variety in the work you do and the pure pleasure of helping people. Why You? - Goal Oriented – You have a sense of urgency in completing your assigned tasks - Multitasking – You like working with multiple people with differing needs - Competitive – You like to WIN! - Persuasive – You can quickly engage strangers to align their need with our products/services - Empathetic – You connect quickly to the needs of others and can adapt your presentation to match. Why You'll love it here: - Base wage (very competitive) - UNCAPPED commissions paid monthly (top producers making over six figures)! - INCENTIVES - gamification, contests in a casual and fun working environment - Employee development, coaching and training - The Industries best marketing/leads – NO cold calling! - Work-life balance with a 40-hour work week. - 100% remote with all equipment provided. What you'll be doing: - Review Financial statements and credit reports to determine eligibility of clients - Receiving inbound calls and applications from potential clients through a variety of marketing resources - Assisting customers by gathering information on their financial situation and presenting possible solutions, including enrollment into our program - Provide customers with accurate information regarding their financial analysis - Maintaining a consultative relationship with the customer throughout the process - You will gain expertise in alignment of clients' needs with the benefits of our program and how we accelerate their path to financial independence - Execute orders using the company's central database and computer system Qualifications - 3 years of continuous sales experience (inside/phone preferred but not required) - Lending experience preferred but not required - Commissioned sales experience - we want to speak with folks who want more than a base wage! - Track record of success and top-ranking sales performance - Maintain and build relationships with new and existing customers - Review potential opportunities and develop sales strategies for each customer account - Track record of maintaining, prospecting, and developing an account base - Achieved BA/BS degree or equivalent (not required) AAP/EEO Statement ClearOne Advantage provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.