• Provide multi-hour software demonstrations and training (on-site and off-site) to employees, prospects and existing customers • Setup, configure, and maintain demonstration database(s) • Conduct appropriate research and analysis on prospective customer needs and state requirements in order to appropriately tailor product conversations and demonstrations • Consult with staff at all levels of a prospect’s organization (C level, Director level and End User) to drive needs analysis and answer product related questions, technical questions, and process questions • Drive the sales process through other marketing efforts (i.e., trade shows) as needed • Develop and regularly update demonstration materials (internal, external, and client-specific) • Participate in customer user groups and product advisory boards as a technical expert and Product SME • Liaison with other internal departments (i.e., help desk, product, projects, quality assurance/testing, implementation services) as needed to ensure sales demo/implementation objectives are in current alignment with product evolution/customer needs and new customers are properly transitioned into implementation

• Hands-on implementation: You act as the interface between the product and the customer's factory. • You build solutions that deliver immediate value. • Low-code-based app development: your core area. • You build complete apps — from data connectivity to dashboard UI. • Integration: You ensure reliable data flows. • Solution design: You translate vague customer requests into concrete technical solutions. • Project management: You manage schedules and budgets and ensure a clean handover to the customer. • Partner enablement: You train and enable our integration partners so they can build excellent apps themselves.

• Be energized by technology and work closely with our sales reps and founders to address business challenges. • Listen deeply and perceive feedback as an opportunity to improve. • Demonstrate a high level of empathy, resilience, and humility. • Work well with Account Executives on delivering demonstrations and engage with customers throughout their evaluation of Teleport. • You won't mind helping across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc.

• Engage with executive leadership, as well as senior AI stakeholders in Kong’s prospects’ and customers’ organizations to help craft their AI journey with Kong technologies. • Stay at the bleeding edge of AI developments and work with Solution Engineers, and the product management organization to surface market feedback and influence product direction. • Assist with technical discovery sessions, architecture reviews, and executive-level presentations with clients, translating business requirements into concrete platform solutions. • Apply expertise in AI/ML technology and tooling — including agentic AI, AI orchestration frameworks, and agent-building — to guide customers on integrating AI capabilities into their API infrastructure. • Support proof-of-concept exercises and custom technical demonstrations that showcase Kong's capabilities. • Mentor junior Solutions Engineers and actively contribute to the team's shared technical knowledge base. • Manage multiple concurrent engagements with strong project discipline, delivering results against defined timelines and commitments. • Communicate complex technical concepts with clarity and precision to both engineering audiences and executive stakeholders. • Build and maintain demonstration tooling and environments. • Produce compelling collateral on AI topics including demos, webinars, documents, and white papers.