• Review and audit exam reports sent over from medical providers • Ensure all medical coding is complete and accurate • Ensure all tests have been ordered and completed, and present in the medical record • Coordinate with medical providers as needed for clarification of reports • Work with our in-house appointment schedules to request additional appointments for the veteran as necessary

Global Quality Assurance Specialist Salary: £29,000 – £32,000 Location: Hybrid or Fully Remote Hours: 37.5 hours per week (Monday–Friday, between 08:00–20:00) About IMG As one of the world’s leading International Medical Insurance providers, IMG supports individuals and organisations of all sizes across the globe. Every second of every day, our products deliver Global Peace of Mind® to people travelling, living, or working internationally—whether for a short trip or a long-term adventure. At IMG, quality, fairness, and customer trust sit at the heart of everything we do. About the Role We’re seeking an experienced and motivated Global Quality Assurance Specialist to join our Global Quality & Process Improvement Team. In this role, you’ll work closely with Global Quality Leadership to ensure the highest standards of complaint, appeal, and escalation handling across the business—meeting all client, policy, and regulatory requirements. You’ll take ownership of complex and regulated complaints, support enterprise-wide quality and process improvement initiatives, and play a key role in shaping how we deliver outstanding service to our customers worldwide. If you enjoy working in a regulated environment, thrive on problem-solving, and want to make a meaningful impact on customer outcomes, this could be the perfect next step in your career. What You’ll Be Doing - Manage and resolve complaints across the business, including FCA, ICB, and DOI regulated cases - Review, log, acknowledge, and resolve complaints in line with regulatory standards - Handle complex, escalated, and regulated complaints, escalating appropriately to Global Quality Leadership - Prepare and submit Financial Ombudsman Service (FOS) and other regulatory file requests - Review appeals and complaint escalations through to resolution - Conduct quality checks, audits, and case reviews, reporting insights and trends to leadership - Collaborate with Operations and Claims teams to drive service quality and performance improvements - Use customer feedback and technology to enhance customer journeys - Communicate service delivery issues, training needs, and emerging risks to the Global Quality Team Leader - Support the development of quality, compliance, and performance metrics - Share insights and recommendations to improve processes and training across the enterprise Who You Are Essential Experience & Skills - Minimum 3 years’ experience in a regulated insurance environment (claims, complaints, or customer service) - Excellent written and verbal communication skills - Strong analytical mindset with the ability to identify trends and drive data-led decisions - High attention to detail and ability to follow complex instructions - Confident, customer-focused communicator with strong interpersonal skills - Self-motivated, enthusiastic, and proactive with a “can-do” attitude - Strong organisational skills with the ability to prioritise and perform under pressure - Working knowledge of Microsoft Word, Outlook, and Excel Desirable Experience - Complaints handling experience in a regulated environment - Exposure to appeals, complex case reviews, or quality auditing - Claims adjustment experience - Knowledge of medical coding (ICD-10, CPT) - Understanding of regulatory requirements such as GDPR, HIPAA, Consumer Duty, Treating Customers Fairly - Experience supporting vulnerable customers and adapting communication to their needs Why Join IMG? - Competitive salary of £29,000 – £32,000 - Hybrid or fully remote working options - 22 days holiday plus 8 bank holidays (increasing up to 30 days) - Birthday and Christmas Eve off - Career development support and employee recognition awards - Summer and holiday parties, plus surprise perks such as concert tickets - A diverse, inclusive, and globally connected team - The opportunity to influence quality, shape processes, and drive meaningful change Ready to Build Something Extraordinary? This is your opportunity to help shape global quality standards, improve customer experiences, and make a real impact in a mission-driven organisation that values innovation, collaboration, and bold thinking. Apply now and take the next step in your career with IMG. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Job Description Summary Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You’ll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you’ll share in our pride and purpose that affects the lives of millions around the world! The Supplier Quality Team Leader will develop a supplier quality strategy work plan for a segment of the Structural Castings commodity/part family, ensuring alignment with the SQ leader’s vision for the entire team. The supplier quality areas of focus could include growing the capability and competencies of the supplier quality team, driving APQP into the supply base, driving quality improvements through proactive initiatives that reduce quality escapes, executing supplier audits, and managing quality escapes and root cause and corrective actions - to name a few. This role is based out of Sourcing Headquarters in Evendale, OH. Job Description Roles and Responsibilities - Drive improved supplier quality and execution of supplier Quality Assessment and Targeted Action Plans to (1) clear understanding of supplier capabilities, (2) targeted actions for improvement of employee training, design reviews, manufacturing/measurement techniques and quality practice and (3) improve performance to meet internal KPI's. - Drive AS13100 into the supply base, to transform the quality capabilities of the commodity. - Utilize FLIGHT DECK and its lean tools as the primary method to solve problems and manage performance of the commodity - Manage improvement of supplier's skillset to submit proper FAI and SPS packages so that they are delivered on-time and right-first time - Drive team to manage quality escapes with clear deliverables and RCCA actions. - Develop competencies of the Supplier Quality team, in order to continually improve technical capabilities of the team to (1) understand and relate to the product from a design technology perspective; (2) understand and relate to GD&T and technical standards typically found on prints and standards for the product; (3) understand and relate to the commodity's typical manufacturing and metrology processes from a manufacturing engineering perspective; and (4) improve understanding of critical quality tools required to analyze a supplier's process (MSA, GR&R, SPC, Statistics, etc.) - Travel between 25 - 40% required Required Qualifications - Bachelor's degree from an accredited university or college (or a high school diploma / GED with a minimum 4 years of experience in Manufacturing Engineering, Supplier Quality Engineering, or Product Engineering) - Plus, a minimum 5 years of experience in Manufacturing Engineering, Supplier Quality Engineering, or Product Engineering Desired Characteristics - Preferred to have experience with Investment Casting product and/or process engineering - Strong communication skills, as the role will interface with leaders within GE Aerospace and within the external supply base - Strong interpersonal and leadership skills - Demonstrated ability to analyze and resolve problems. - Demonstrated ability to lead programs / projects. - Ability to document, plan, market, and execute critical initiatives. - Established project management skills. - Humble: respectful, receptive, agile, eager to learn​ - Transparent: shares critical information, speaks with candor, contributes constructively​ - Focused: quick learner, strategically prioritizes work, committed ​ - Leadership ability: strong communicator, decision-maker, collaborative​ - Problem solver: analytical-minded, challenges existing processes, critical thinker GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​ GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. The base pay range for this position is 116,000.00 - 145,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on April 13th, 2026. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: BlackLine SaaS is the system of interaction for finance and accounting teams and it integrates with numerous ERPs, CRMs, Payment systems, Point of Sale systems and other applications. As a Sr. Software Engineer in Test, you will play a crucial role in the success of our company by contributing to, as well as driving, high-quality releases and value-delivery to our customers. In this role, you will be automating tests for web-based, mobile applications and RESTful APIs to support our high-transaction and big-data SaaS applications. Your attention to detail, tenacity, creative problem-solving and forward thinking will directly impact the company's success, as well as the success of your peers across the organization. By following and evangelizing quality standards, as well as overall SDLC processes as they relate to quality, you will be able to affect meaningful change in the organization and help drive our culture to a quality and customer-first mentality. You'll Get To: - Design, develop, test, optimize,scale, maintain and improve highly scalable and secure distributed backend services while adhering to requirements, coding and quality standards. - Develop functional and technical specifications and test plans. Review others' code. - Help in project planning by identifying cross-team dependencies and effort estimation. - Actively participate and contribute to architect and design complex problems. - Implement, refine, and enforce software development techniques to ensure that delivered features meet software integration, performance, security, and maintainability expectations. - Research, test, benchmark, and evaluate new tools and technologies, and recommend ways to implement them in product development. - Maintain high standards of software quality and technical excellence within the team by establishing good practices and writing clean, testable, maintainable, and secure code. - Proactively identify issues(by analyzing monitor functions), bottlenecks, gaps, or other areas of concerns or opportunities and work to either directly affect change, or advocate for that change. - Perform critical maintenance, deployment, and release support activities, including occasional off-hours support What You'll Bring: Education - BS degree in Computer Science, or equivalent experience. - 7+ years of experience with Back End & Front-End software development. - 5+ years of hands-on experience in building highly optimized Web Applications with focus on multitenant SaaS - 5+ years of hand-on experience in .NET Core, SQL, C#, API - 1+ years of hand-on experience in React, Typescript and tools (such as npm, node, gulp, etc.). - 5+ years of experience with a public cloud (AWS, Azure, or GCP) and a good understanding of cloud-native services. - A solid understanding of computer science foundations including data structures, algorithms, and design patterns. - Experience as a technical influencer for highly scalable distributed system designs. - Experience with performance optimization approaches (caching, CDN, etc.). - Superior analytical and problem-solving abilities. - Excellent written and verbal communication skills. - Adaptable team player with strong collaboration skills and a focus on results and value delivery. - Prior work experience in Scrum, or other Agile development methodologies, is preferred. - Passion for engineering excellence through automation, unit testing, and process improvements. - Ability to breakdown Epics into User Stories. - Familiar with internet security issues in software design and code. - Familiar with ERP (SAP, Oracle, Netsuite or Microsoft) platforms. - Perform critical maintenance, deployment, and release support activities, including occasional off-hours support. We're Even More Excited If You Have: - FinTech or Financial services domain background. - Experience designing and scaling high performance systems. - Experience with a public cloud (AWS, Azure, or GCP) and good understanding of cloud- native services - Experience in Test driven Design and Mocking concept Thrive at BlackLine Because You Are Joining: - A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! - A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. - A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.