We offer high-performance scientific instruments and high-value analytical and diagnostic solutions.
Field Service Engineer – Molecular Diagnostics
Location
Germany
Posted
71 days ago
Salary
0
Seniority
Senior
Job Description
Field Service Engineer – Molecular Diagnostics
Bruker
• Carrying out repair, maintenance and qualification work on in vitro diagnostic equipment, including IQ, OQ and PV procedures and GMP compliance, at the customer’s premises, in some cases with short-notice deployment • Inspection, installation and commissioning of equipment at the customer’s premises in accordance with the relevant specifications • Providing technical support to customers via telephone or remote maintenance • Providing technical support to the sales team in the event of unusual sales-related queries • Travel within Germany and, in exceptional cases, worldwide • Supporting the central internal repair department as required
Job Requirements
- A completed apprenticeship as an electrical or medical devices technician with experience in biotechnology and physical engineering, or a comparable degree.
- At least 3-5 years of experience in a similar role
- Hands‑on experience with molecular diagnostic instruments in a laboratory setting would be a significant advantage.
- Ability to analyse equipment failures and identify solutions to the resulting customer issues
- Good knowledge of LIS (Laboratory Information Systems) and Lab IT infrastructure to ensure seamless instrument integration and remote connection
- Experience with CRM Service tools for reporting and task management
- Good computer skills with common operating systems
- Customer-focused mindset, flexibility and mobility
- A communicative personality combined with a friendly and confident manner when dealing with customers, even under pressure.
- Structured, independent and highly reliable working style
- Fluency in German and English are necessary
- Readiness to travel at least 80%
Benefits
- Health insurance
- Paid time off
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