Smart Care Equipment Solutions

Role Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes: - Hot side cooking equipment - Stand-alone refrigeration - Specialty coffee and beverage - Complex rack refrigeration - HVAC Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. - All qualified individuals are encouraged to apply. Requirements - If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Company Description

Role Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes: - Hot side cooking equipment - Stand-alone refrigeration - Specialty coffee and beverage - Complex rack refrigeration - HVAC Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. - All qualified individuals are encouraged to apply. Requirements - If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Company Description

Role Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes: - Hot side cooking equipment - Stand-alone refrigeration - Specialty coffee and beverage - Complex rack refrigeration - HVAC Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. - All qualified individuals are encouraged to apply. Requirements - If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Company Description

Role Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes: - Hot side cooking equipment - Stand-alone refrigeration - Specialty coffee and beverage - Complex rack refrigeration - HVAC Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. - All qualified individuals are encouraged to apply. Requirements - If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Company Description

Role Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes: - Hot side cooking equipment - Stand-alone refrigeration - Specialty coffee and beverage - Complex rack refrigeration - HVAC Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. - All qualified individuals are encouraged to apply. Requirements - If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Company Description

Role Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes: - Hot side cooking equipment - Stand-alone refrigeration - Specialty coffee and beverage - Complex rack refrigeration - HVAC Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. - All qualified individuals are encouraged to apply. Requirements - If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Company Description

Role Description The Solutions Delivery Lead drives enterprise technology solutions at Smart Care, focusing on AI adoption, systems integration, automation, and digital innovation. The role combines strategic leadership with hands-on execution to identify opportunities, develop solutions, and ensure successful implementation across the organization. Initially, the position supports the IFS Cloud rollout through integration and data migration leadership while building Smart Care’s AI capabilities, with long-term focus shifting toward AI innovation and automation. Key Responsibilities - AI Strategy, Solutioning & Adoption - Identify opportunities where artificial intelligence can create measurable business value across operations, customer experience, finance, workforce management, and field services. - Promote organizational awareness and adoption of AI capabilities through education, prototyping, and practical implementation. - Rapidly test, validate, and deploy scalable AI solutions aligned with business priorities. - Integration Leadership & Architecture - Lead integration development efforts supporting the IFS Cloud rollout. - Establish and maintain scalable integration architecture standards that minimize long-term technical debt. - Execute or delegate integration development activities based on complexity and organizational capacity. - Data Migration Oversight - Provide leadership and governance for enterprise data migration associated with the IFS Cloud implementation. - Ensure data quality, integrity, and successful transition through oversight, decision-making, and coordination of supporting resources. - Digital Product Development - Identify and lead the development of customer-facing digital solutions that enhance service visibility, predictive maintenance capabilities, and self-service experiences. - Translate operational challenges into technology-enabled products that improve customer engagement. - Operational Automation - Drive automation initiatives across internal business functions to improve efficiency, reduce manual processes, and strengthen decision-making capabilities. - Implement workflow automation and AI-augmented tools that deliver measurable operational improvements. - Technician Experience & Field Enablement - Identify and deploy technology solutions that enhance technician productivity and service effectiveness. - Improve workflows related to diagnostics, job documentation, parts identification, and first-call resolution. Qualifications - 5+ years leading complex cross-functional initiatives involving enterprise platforms, integrations, or large-scale implementations. - Demonstrated experience delivering enterprise technology solutions, digital transformation initiatives, or innovation programs. - Strong understanding of systems integration, enterprise platforms, and data migration practices. - Experience implementing or operationalizing AI, automation, or advanced analytics solutions within business environments. - Ability to operate both strategically and hands-on in fast-moving environments. - Proven ability to influence cross-functional stakeholders and drive adoption of new technologies. - Experience working within complex operational organizations, preferably field service or service-based environments. - Strong problem-solving, communication, and execution skills with a results-oriented mindset. Preferred Qualifications - 5-10 years of progressive experience in technology delivery, enterprise systems, digital transformation, or innovation leadership. - Demonstrated experience operating in roles requiring both strategic thinking and hands-on execution. - BA/BS (IT, Computer Science, Engineering, etc.) - Professional Certifications: PMP, Scrum Master or equivalent, AI/Innovation, Technology & Architecture. Travel Requirements - Occasionally, as required to company locations. Company Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

District Sales Representative Have fun at work! / Love what you do! When you have fun and love what you do, is it really work? Our District Sales Representatives love what they do! We hire self-motivated individuals that want to be in a culture of winning. They have a passion for helping solve customer issues, finding new customers and enjoy the foodservice industry. At Smart Care, we value you! We provide the support and coaching you need and celebrate your successes. What you’ll be doing: Providing customers with customized programs to keep their kitchens up and running Touring and developing new business for unique properties and their foodservice operations such as, universities, stadiums, arenas, restaurants, and hospitals Providing world-class kitchen equipment repair solutions to help customers continue to serve great food What you need: Energetic, self-motivated – driven to succeed Enjoy the thrill of the hunt for new customers and problem solving What’s in it for you: Excellent base pay with uncapped commissions program Continuous training and development Comprehensive benefits package including a company car We are passionate about what we do – helping our customers serve great food to their customers. Smart Care is an industry leader in providing kitchen equipment repair, HVAC and refrigeration services to customers across the foodservice industry. Your time selling for us will be exciting, challenging and fun. Want to love what you do? Join our team today! About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

Position Description The Senior Sales Engineer is the primary Smart Care sales contact for key customers and is responsible finding, qualifying, developing, proposing and closing business. After the sale, this role is responsible for making sure customer needs are being met thereby driving retention and growth of their assigned accounts. They will build long-lasting, mutually beneficial relationships with all levels in the customer organization, striving to find the systems and services which best fit the needs of the customer. This role excels at proactive communication with internal departments and external customers and works cross-functionally across Smart Care teams to ensure customer issues are being addressed and new opportunities are capitalized upon. To succeed in this position, candidates should have strong technical skills with exceptional communication, problem-solving and time management skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with customers. Main Responsibilities · Proactive and ongoing selling activity with customers to understand their needs and position Smart Care to win $1-$4M of project business, with service agreements attached. · Builds personal relationships with customers based on trust and respect seeking to be a trusted advisor. · Navigates customer organizations to build advocates and awareness across multiple functional areas and regional/local leaders · Develops solid Pipeline for work in development, and delivers signed contracts as Forecasted. Meets monthly with leader to review actions to build and move both pipeline and forecasted business to achieve individual sales plan. · Provides complete project information to the Operations teams ensuring adherence to customer requirements, scope, schedule, budgets and service-level agreements. · Works cross-functionally internally to resolve customer complaints / escalations and improves processes and communications to prevent future issues · Analyzes customer repair and maintenance data to learn more about customer needs, satisfaction, and growth opportunity areas · Creates annual strategic plans for assigned accounts including growth plans and budgets · Creates and conducts quarterly business reviews on Smart Care performance Qualifications · 3-5 years of successful experience in Account Management, Business Development, Refrigeration Sales or other customer facing roles · Excellent oral and written communications skills · Strong technical and problem-solving skills along with a high level of attention to detail · Effective prioritization and time management with a demonstrated sense of urgency · Sales process knowledge with solid negotiation and networking skills · Capacity to influence others’ behavior through persuasive presentations, effective customer relationship development, facilitation, training and development · Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success, and leveraging resources to accomplish his/her priorities · Adept at grasping, understanding, and articulating divisional/company vision · Comfortable managing under pressure and ability to successfully multitask and prioritize · Passion to win and motivate a diverse team · Experience with Microsoft Excel, Power Point, Power BI, a definite plus About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.