OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As an AV Project Manager, you will be the Subject Matter Expert (SME) for audiovisual (AV) and unified communication (UC) systems, overseeing the end-to-end lifecycle of AV deployments. You’ll lead cross-functional collaboration, manage budgets and timelines, and ensure seamless delivery of world-class conferencing experiences. Your ability to communicate effectively, manage technical complexities, and drive project success will be key. KEY RESPONSIBILITIES: - Conduct site-level AV audits to assess current state and project readiness. - Serve as SME for AV systems and their integration with Cisco and Microsoft collaboration platforms. - Plan, implement, and manage global conference room deployments in alignment with BTS budgets. - Track project milestones, dependencies, and deliverables using Microsoft Office Suite and other tools. - Provide monthly spend reports and maintain financial oversight of project budgets. - Align project goals with organizational strategies and broader IT initiatives. - Manage operational and administrative support for the global AV estate. - Lead deployments of complex spaces, including large divisible rooms. - Evaluate and recommend new technologies for collaboration and conferencing. - Conduct risk assessments and proactively manage mitigation strategies. - Ensure timely delivery of projects within scope and budget. - Liaise with architects, vendors, and internal stakeholders to uphold design and execution standards. - Partner with IT and support teams to improve conferencing experiences and resolve issues. - Communicate project status, risks, and training opportunities to key stakeholders. - Adjust scope, timelines, and resources as needed to ensure project success. - Build and maintain strong cross-functional relationships to support long-term collaboration. ESSENTIAL CRITERIA: - Expertise in Cisco Control Hub, Cisco Call Manager, Microsoft Teams Admin, and ServiceNow. - Strong troubleshooting and diagnostics skills for AV/UC systems. - Demonstrated experience with MS Teams and Cisco interoperability. - Proven project leadership and organizational abilities. - Excellent communication, negotiation, and stakeholder management skills. - High level of reliability, accountability, and teamwork. - Ability to translate technical requirements into practical solutions. - Sound decision-making and analytical capabilities. - Experience driving results through collaboration, oversight, and performance tracking. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-SJ1 Pay Range $100,000—$120,000 USD

About the role We are seeking an experienced Project Manager with a strong track record of leading large-scale IT programs, particularly in custom development and enterprise application implementation. This role requires managing complex, cross-functional teams and delivering high-impact solutions in fast-paced environments. Essential Functions - Lead the planning, execution, and delivery of large-scale application implementation programs across multiple workstreams. - Manage and coordinate cross-functional teams of 90–100+ members within a custom development environment. - Develop and maintain detailed program plans, including timelines, milestones, resource allocation, and deliverables. - Act as the primary point of contact for program stakeholders, including regular client engagement and on-site meetings in Seattle. - Drive Agile program execution, ensuring alignment across engineering, QA, product, and business teams. - Identify program-level risks, dependencies, and bottlenecks, and implement mitigation strategies to ensure successful delivery. - Oversee program budgets and resource utilization, ensuring efficient and effective execution - Lead and mentor project managers and team members, fostering accountability and high performance. - Ensure delivery quality and adherence to scope, timelines, and business objectives. - Continuously evaluate processes and workflows to improve delivery efficiency and program outcomes. Required Qualifications - Bachelor’s degree in Computer Science, Engineering, Business, or a related field - 12-15 years of experience in project/program management within IT services - Proven track record of successfully managing large-scale application implementation programs in custom development settings - Demonstrated experience leading complex programs with 90–100+ cross-functional team members - Strong understanding of end-to-end software development lifecycle (SDLC) in implementation-driven projects (not analytics/reporting-focused) - Experience working in Retail and/or E-commerce domains, supporting large enterprise clients - Hands-on experience with Agile methodologies (Scrum, SAFe, or similar) in large program environments - Strong leadership, communication, and stakeholder management skills, with the ability to engage senior client stakeholders - Experience managing program budgets, timelines, risks, and dependencies across multiple workstreams - Experience working in a global delivery model, managing distributed teams across time zones - Willingness to travel to Seattle occasionally for client meetings and key milestones Nice to Have: - Experience with cloud migration programs (AWS, Azure, or GCP) - Relevant certifications (PMP, Scrum Master, SAFe, etc.) We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Support the Program Manager for continual growth of common product business • Help compile and manage program and production forecasts • Manage overhead planning and management of special projects • Stakeholder management across Strategic Business Units (SBUs) • Act as a liaison between department members, functional leadership, and supported programs to align technical and programmatic objectives. • Collaborate with cross-functional teams, including Engineering, Operations, Supply Chain, and Quality, to ensure program success. • Provide execution oversight of Independent Research and Development (IRAD) • Coordinate across common product owners for strategic and technical direction • Ensure adherence to centralized processes, procedures, and technical rigor across the section. • Monitor program execution, provide technical oversight, and resolve engineering challenges throughout the product lifecycle. • Lead by example, fostering a culture of respect, ethical behavior, and continuous improvement. • Manage communications across the department which include, communicating key updates, successes, and challenges to leadership.

• Oversee the end-to-end implementation of Adobe Experience Cloud solutions, ensuring projects are delivered on time, within scope, and budget • Define project plans, schedules, and milestones, ensuring alignment with business objectives • Act as the primary liaison between clients, stakeholders, development teams, and Adobe consultants • Manage and mitigate project risks, dependencies, and constraints to ensure smooth execution • Track project progress, report key performance indicators (KPIs), and communicate updates to stakeholders • Work closely with product owners, business analysts, and technical teams to translate business requirements into actionable project deliverables • Oversee resource allocation and team coordination to optimize project efficiency • Facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and backlog grooming • Ensure compliance with best practices, governance policies, and industry regulations (GDPR, CCPA)