Role Description The Systems Administrator is responsible for the day-to-day administration, maintenance, and support of the organization’s IT infrastructure including servers, network systems, storage, firewalls, switches, endpoint devices, and cloud-based services. This role serves as a key member of the IT team requiring a reliable, detail-oriented professional who can ensure the stability, security, and performance of all systems while supporting the organization’s operational needs and driving successful execution of IT initiatives. Essential Functions and Performance Responsibilities: - Lead and oversee enterprise IT initiatives, including system upgrades, infrastructure migrations, and disaster recovery planning, ensuring alignment with organizational objectives. - Proactively monitor, analyze, and optimize system performance; diagnose and resolve complex technical issues; and implement updates, patches, and enhancements to maintain system integrity and security. - Administer and optimize cloud-based platforms, including Microsoft 365, Azure AD, SharePoint, and related integrations. - Provide end-to-end project management, including scope development, planning, resource coordination, risk mitigation, and timely delivery of technology solutions within established timelines and budgets. - Collaborate with key stakeholders to define business requirements, develop technical solutions, track progress, and communicate status throughout the project lifecycle. - Provide level two technical support to end users ensuring timely resolution of issues and high quality support. - Develop, maintain, and continuously improve technical documentation and system architecture to ensure operational continuity and compliance. - Manage vendor relationships, including evaluation, performance, and service-level oversight. - Design and deliver training to staff on new technologies, system enhancements, and best practices to support adoption and efficient use. - Exercise independent judgment in prioritizing work, recommend system improvements, and implement technology strategies that support organizational needs. - Maintain confidentiality. - Work a 24/7/365 on call rotation. - Perform other related duties as assigned. Qualifications - 2+ years of experience in support desk or systems administrator roles. - Proficiency with Windows Server, Active Directory, and virtualization platforms. - Familiarity with cloud platforms, including Microsoft 365, Google Workspace and others. - Strong troubleshooting, communication, and documentation skills. - Bachelor's degree in information technology, Computer Science, or related field (preferred). - Basic understanding of networking concepts such as DNS, DHCP, TCP/IP, and VPN (preferred). - Experience with backup and disaster recovery processes (preferred). - Familiarity with endpoint management and security tools (preferred). - Experience in a nonprofit or healthcare environment (preferred). - Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (preferred). - Exposure to compliance frameworks such as NIST 800‑171 or HIPAA (preferred). Requirements - Critical thinking and troubleshooting skills. - Customer service skills. - Time management skills and the ability to work independently. - Maintain a valid driver’s license and be insurable through IDN’s insurance. - Make timely and appropriate decisions. - Comfortable in a fast-paced work environment. Physical Requirements - Must have a high level of customer service and ability to communicate to a diverse audience. - Requires travel between office locations and the ability to work evenings or weekends. - Lift equipment and supplies weighing up to 50 lbs. - Possible mental and visual fatigue associated with detailed work. - Express ideas verbally and convey detailed or important spoken information. - Receive detailed information through oral and auditory communication. - Maintain a current valid driver’s license and be insurable through IDN’s insurance. - Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. Organizational Responsibilities It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.

• Installation, configuration, maintenance, and trouble-shooting Linux / Windows based systems, VMWare, Citrix and NAS/SAN infrastructure. • Working in US time zones. Individuals are expected to be part of on-call rotation for 24/7/365 support.

Role Description QinetiQ is looking for a hands-on SaaS IT Administrator to help keep our cloud software running smoothly. This role is all about making life easier for our teams - setting up users, keeping systems secure, and solving problems before they become headaches. Responsibilities - Manage user accounts and access across cloud apps, including SSO and SAML authentication. - Work with vendors and keep software subscriptions and licenses up to date. - Make sure our cloud applications meet security and compliance standards. - Automate routine IT tasks to save time and reduce manual work. - Troubleshoot SaaS-related issues and keep things running smoothly. - Document processes and contribute to our internal IT knowledge base. - Collaborate with other IT team members to make workflows better and more efficient. Qualifications - 3-5 years experience in SaaS administration or cloud IT support. - Experience managing user accounts, access control, and identity management (SSO/SAML). - Solid understanding of cloud software ecosystems and IT security/compliance basics. - Proactive problem solver who looks for ways to improve processes. - Clear communicator, comfortable working with teams across the organization. - Experience documenting processes or creating internal guides. Preferred Qualifications - Experience automating IT workflows with scripts or IT automation platforms. Pay Transparency The salary range for this role is $110,000 - $130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Company EEO Statement Accessibility/Accommodation: If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 1 and let us know the nature of your request and contact information. QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

We are looking for a Senior Microsoft Systems & Endpoint Administrator to support enterprise-level IT environments, focusing on endpoint management, identity and access management, and system administration activities. The role involves managing Microsoft ecosystems, ensuring secure access, supporting patching and update processes, and handling incident management and troubleshooting activities. You will work in a structured environment, supporting critical infrastructure and ensuring high availability, security, and compliance. Key Responsibilities - Administer Microsoft Endpoint Manager (Intune) and Windows Intune services - Manage Microsoft 365 applications, including authentication and authorisation services - Configure and maintain Conditional Access policies - Administer System Center Configuration Manager (SCCM) environments - Monitor Microsoft updates and plan patching or mitigation actions - Perform emergency patching and apply workarounds where required - Investigate incidents, identify root causes, and propose permanent solutions - Handle second-level incident management and resolution - Implement and manage Privileged Access Management (PAM) - Administer remote access solutions and connectivity - Manage application and audit logs - Maintain and update system documentation