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Senior Account Manager, Growth & Expansion
Location
United States
Posted
79 days ago
Salary
$160K - $180K / year
Seniority
Senior
Job Description
Senior Account Manager, Growth & Expansion
Wonderlic
• Proactively prospect into existing accounts across SMB, Mid-Market, and Enterprise segments. • Identify new stakeholders, departments, and use cases within existing accounts to uncover cross-sell opportunities. • Leverage internal signals (product usage, hiring trends, organizational changes) to trigger expansion plays. • Generate pipeline independent of Customer Success; CS is a strategic partner, not the primary source of opportunities. • Lead strategic discovery conversations that uncover organizational pain and quantify business impact. • Connect customer challenges to measurable outcomes (e.g., turnover cost, productivity gaps, time-to-performance). • Align solutions to broader business objectives and executive-level KPIs. • Position Wonderlic solutions using a value-based approach—avoiding feature-led selling. • Manage opportunities through the sales cycle (discovery → solution alignment → business case → close) while navigating multi-stakeholder buying groups (HR, TA, L&D, Executives, etc.). • Maintain accurate forecasting and pipeline hygiene in Salesforce. • Collaborate closely with CSMs to align on account strategy and expansion opportunities; maintain a unified narrative across retention and growth conversations. • Ensure strong customer experience across the lifecycle. • Maintain strong knowledge of new and existing product offerings, industry trends, new developments, and current competitive conditions within the marketplace. • Leverage your curiosity about our products, industry, and the marketplace to build and maintain strong knowledge, enabling you to offer strategic insights and solutions to our customers.
Job Requirements
- 5-10+ years of experience in B2B SaaS subscription-based sales, account management, or expansion roles.
- Proven track record of closing cross-sell / expansion deals
- Experience owning a quota and full sales cycle
- Experience selling to SMB, Mid-Market organizations, and Enterprise experience is a plus
- Experience selling into HR, Talent, or business leadership stakeholders preferred
- Experience selling in HR Technology sector, ideally in pre-employment assessment, employee development, or disruptive technology.
Benefits
- Work from anywhere in the United States
- Four-day work week
- Generous PTO plus a paid company shutdown from 12/24 to 1/1
- Benefits include medical, dental, vision, 401k with matching, paid new parent leave
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