Junior Program Manager We are seeking a motivated and detail-oriented Junior Program Manager (Salesforce) to support the successful delivery of a variety of Salesforce projects. This role bridges project execution and program-level oversight, supporting multiple workstreams, managing reporting and metrics, and coordinating cross-functional teams. The Junior Program Manager will assist in driving delivery excellence, ensuring alignment to program goals, and supporting stakeholder communication across technical and functional teams. This role is ideal for someone looking to grow into full program management within a federal Salesforce environment. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Junior Program Manager: $60-90K Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Junior Program Manager Responsibilities Include: - Support program-level planning, execution, and tracking across multiple Salesforce project workstreams - Assist Program or Project Managers in managing scope, schedule, budget, and deliverables across the program - Coordinate with Salesforce developers, architects, and business stakeholders to ensure alignment on priorities and timelines - Track program performance metrics including sprint velocity, delivery milestones, and resource utilization - Prepare and deliver weekly/monthly status reports, executive briefings, and program dashboards - Monitor risks, issues, and dependencies across projects and escalate appropriately - Support Agile processes including sprint planning, backlog tracking, and release coordination - Facilitate cross-team communication and ensure timely responses to Government inquiries and taskers - Assist in onboarding program personnel and ensuring access, tools, and environments are provisioned - Maintain program documentation, reporting repositories, and Salesforce-related tracking systems - Support financial tracking activities including budget monitoring, forecasting, and variance reporting - Collaborate with leadership on continuous improvement of program delivery processes and governance - Stay current on Salesforce capabilities, federal program requirements, and program management best practices - Performs other job-related duties as assigned Junior Program Manager Experience, Education, Skills, Abilities requested: - Bachelor’s degree in Business Administration, Project Management, or related field - Minimum of five (5) years of general work experience with at least two (2) years supporting IT or Salesforce projects - Experience supporting program or project management activities in a federal or government contracting environment preferred - Familiarity with Salesforce ecosystem (Sales Cloud, Service Cloud, or platform capabilities) strongly preferred - Experience supporting Agile delivery teams and working within DevOps environments - Eligible to obtain and maintain Government Public Trust Clearance - US Citizenship is required - Strong organizational and time management skills with ability to manage multiple priorities - Excellent written and verbal communication skills with ability to brief stakeholders at various levels - Proficiency with project management tools such as Microsoft Project, Jira, or Azure DevOps - Understanding of program metrics, reporting, and performance tracking - Ability to identify risks and support mitigation planning - Strong attention to detail and problem-solving mindset - Ability to work independently while supporting a larger program team Company Information: Higher Echelon (HESFP) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about HESFP, visit cherokee-federal.com. #CherokeeFederal #LI-REMOTE #LI-RG1 Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: · Salesforce Junior Program Manager · Salesforce Project Manager · Salesforce Program Analyst · Salesforce Delivery Manager (Junior) · IT Program Coordinator (Salesforce) Keywords: · Program Management · Salesforce Delivery · Agile / Scrum · Risk & Issue Management · Stakeholder Communication · Reporting & Metrics Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Program Manager is responsible for managing the onboarding process for producers acquired through mergers and acquisitions, including coordinating carrier appointments and collaborating with M&A Integration Management Office (IMO) teams. This role ensures a seamless transition by aligning processes with organizational standards, maintaining compliance, and providing support to producers during the onboarding phase. The Sales Program Manager acts as a liaison between internal teams, acquired entities, and carriers to ensure operational efficiency and alignment with company goals. How you'll make an impact Producer Onboarding and Integration: - Lead the onboarding process for producers acquired through mergers and acquisitions, ensuring a smooth transition into the organization. - Develop and execute detailed onboarding plans, including timelines, milestones, and deliverables. - Facilitate training sessions and provide resources to help producers understand company systems, processes, and policies. - Collaborate with M&A IMO teams to align onboarding activities with broader integration strategies. Carrier Appointments: - Manage the end-to-end process of carrier appointments for acquired producers, including application submission, follow-ups, and approvals. - Ensure all carrier appointment documentation is accurate, complete, and compliant with company and regulatory standards. - Act as the primary point of contact for carriers regarding producer appointments and contracting inquiries. - Maintain up-to-date records of carrier appointments and agreements in the company’s database or CRM system. Licensing and Compliance: - Ensure all producers meet licensing and regulatory requirements during the onboarding process. - Collaborate with the compliance team to verify credentials and address any licensing or appointment issues. - Monitor and track licensing and appointment renewals to avoid lapses in compliance. Collaboration with M&A IMO Teams: - Work closely with M&A Integration Management Office (IMO) teams to ensure producer onboarding aligns with the overall integration strategy. - Provide regular updates to IMO teams on onboarding progress, challenges, and milestones. - Support IMO teams in identifying and resolving integration-related issues impacting producers or carrier relationships. Communication and Relationship Management: - Serve as the primary point of contact for producers during the onboarding phase, addressing questions and concerns promptly. - Build strong relationships with acquired producers and carriers to foster trust and alignment with organizational goals. - Provide regular updates to leadership on the progress of onboarding activities and identify any challenges or risks. Process Improvement and Standardization: - Identify opportunities to streamline and improve the producer onboarding and carrier appointment processes, ensuring consistency across all M&A integrations. - Develop and implement standard operating procedures (SOPs) for producer onboarding, carrier appointments, and integration activities. - Stay updated on industry trends and best practices to enhance the onboarding experience. Reporting and Metrics: - Track and report key metrics related to producer onboarding, carrier appointments, and integration activities, including timelines, compliance rates, and producer satisfaction. - Analyze data to identify trends and recommend improvements to the onboarding and appointment processes. - Prepare detailed reports for leadership and IMO teams on the status of M&A integration activities. About You Required: Bachelor's degree and 5 years related experience in operations, contracting, or a related role within the insurance or financial services industry. Familiarity with carrier appointment processes and regulatory requirements (preferred). Work Traits Communication, Analytical, Organization Skills - Excellent verbal and written communication - Develops professional relationships with internal and external stakeholders - Works collaboratively with a team as well as independently, capable of meeting deadlines and delegating when necessary Standards and Practices - Abilities to manage/balance multiple priorities - Seeks to understand team and Branch goals - Actively seeks to develop professional skills - Demonstrates composure, stamina and resilience under pressure Use of Time - Constantly seeks to improve personal efficiency and productivity - Clarifies priorities/requests and follows through on commitments - Proactively takes on additional responsibilities in support of the team when needed Customer Service and Business Strategy - Builds knowledge of Gallagher tools, systems and shared resources - Is willing to go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher - Proactively approaches issues that could impact client retention #APIntegration #LI-AM3 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

• Develop and manage comprehensive project plans to execute on initiatives • Think both broadly about overall outcomes while using good judgment on where to focus in on details • Influence the technical direction of projects to meet stakeholders’ needs while upholding quality • Define and align on success criteria for both short term and long term business goals • Manage effective communication channels to keep stakeholders updated • Showcase the work in front of senior leaders

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. General Purpose: Responsible for management of dealer programs, supporting the onboarding and development of dealer channel partners across North America. This role oversees program logistics, cross-functional coordination, and dealer engagement to ensure consistent execution. The position manages the rollout and ongoing administration of new and recurring programs, including training, communications, change management, and maintenance. Essential Functions: - Manage the day-to-day execution of assigned dealer programs, ensuring consistent, accurate, and timely delivery. - Support the rollout, administration, and ongoing maintenance of new and recurring dealer programs. - Work directly with dealer partners to support participation, understanding, and successful program engagement. - Partner cross-functionally to coordinate program activation activities, including training, communications, onboarding, and change management. - Develop and maintain program deliverables and communications, including presentations and dealer-facing materials, to support program rollout, marketing, and adoption. - Support dealer-facing learning, networking, and engagement activities aligned with assigned programs. - Serve as the subject matter expert on program operations, requirements, and execution details. - Drive program adoption and proficiency through strong operational support and stakeholder collaboration. - Monitor and coordinate program-related financial and administrative activities as required, including budget support and compliance with internal processes. - Manage workflows across teams by effectively influencing priorities, decisions, and execution related to dealer programs. Skills and Abilities: - Bachelor’s degree in business, management, or a related field, or equivalent professional experience. - General understanding of channel, partner, or distribution‑based business models. - Ability to work collaboratively across teams and influence stakeholders without direct authority. - Strong judgment, decision‑making, and problem‑solving skills. - Experience supporting organizational change and managing transitions from planning through execution. - Proficiency with program management, collaboration, and data tools, including Microsoft 365 applications (Excel and PowerPoint), Smartsheet, data visualization platforms (e.g., Tableau), and other databases or reporting systems. - Ability to balance operational execution with an understanding of broader program objectives. - Strong communication skills, including written, verbal, interpersonal, and presentation. - Financially literate with solid business acumen. - Ability to perform all essential functions of the position with or without reasonable accommodation. - West Michigan preferred Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. Compensation range for this role is $70,000.00 - $90,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.