• Develop and manage comprehensive project plans to execute on initiatives • Think both broadly about overall outcomes while using good judgment on where to focus in on details • Influence the technical direction of projects to meet stakeholders’ needs while upholding quality • Define and align on success criteria for both short term and long term business goals • Manage effective communication channels to keep stakeholders updated • Showcase the work in front of senior leaders

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. General Purpose: Responsible for management of dealer programs, supporting the onboarding and development of dealer channel partners across North America. This role oversees program logistics, cross-functional coordination, and dealer engagement to ensure consistent execution. The position manages the rollout and ongoing administration of new and recurring programs, including training, communications, change management, and maintenance. Essential Functions: - Manage the day-to-day execution of assigned dealer programs, ensuring consistent, accurate, and timely delivery. - Support the rollout, administration, and ongoing maintenance of new and recurring dealer programs. - Work directly with dealer partners to support participation, understanding, and successful program engagement. - Partner cross-functionally to coordinate program activation activities, including training, communications, onboarding, and change management. - Develop and maintain program deliverables and communications, including presentations and dealer-facing materials, to support program rollout, marketing, and adoption. - Support dealer-facing learning, networking, and engagement activities aligned with assigned programs. - Serve as the subject matter expert on program operations, requirements, and execution details. - Drive program adoption and proficiency through strong operational support and stakeholder collaboration. - Monitor and coordinate program-related financial and administrative activities as required, including budget support and compliance with internal processes. - Manage workflows across teams by effectively influencing priorities, decisions, and execution related to dealer programs. Skills and Abilities: - Bachelor’s degree in business, management, or a related field, or equivalent professional experience. - General understanding of channel, partner, or distribution‑based business models. - Ability to work collaboratively across teams and influence stakeholders without direct authority. - Strong judgment, decision‑making, and problem‑solving skills. - Experience supporting organizational change and managing transitions from planning through execution. - Proficiency with program management, collaboration, and data tools, including Microsoft 365 applications (Excel and PowerPoint), Smartsheet, data visualization platforms (e.g., Tableau), and other databases or reporting systems. - Ability to balance operational execution with an understanding of broader program objectives. - Strong communication skills, including written, verbal, interpersonal, and presentation. - Financially literate with solid business acumen. - Ability to perform all essential functions of the position with or without reasonable accommodation. - West Michigan preferred Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. Compensation range for this role is $70,000.00 - $90,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

• Lead cross-team programs spanning multiple platforms, including backend and endpoint systems. • Identify, track, and resolve cross-functional dependencies and risks across engineering teams. • Define clear milestones in collaboration with product and engineering leaders, and ensure timely execution. • Own release coordination and rollout strategies, including staged deployments and feature flag management. • Ensure release readiness through proper testing, monitoring, and rollback planning. • Build and maintain lightweight execution systems (e.g., Jira) to track progress and drive accountability. • Develop automations using Python, APIs, or integrations to improve efficiency and reduce manual overhead. • Establish and enforce clear definitions of done across teams. • Provide real-time visibility into program status, including roadmap progress and unplanned work. • Drive initiatives to full completion, ensuring high-quality delivery rather than partial outputs. • Proactively identify risks and escalate issues effectively when needed.

Job Description Summary Looking to make a global impact and solve problems? Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. What impact you’ll make: The Enterprise Solutions team deploys, enhances and manages all ERP platforms in the GE Vernova Power segment. Our versatile team boasts unique expertise across enterprise technology platforms and business processes. The ERP Operations Technical Program Manager will help accelerate our journey to become a self-sustaining, world class ERP organization. This role will lead a highly skilled global partner team who are responsible to support successful operations delivery in a complex ERP landscape. The candidate will be responsible for defining and executing processes/procedures associated with IT Support Operations, and tracking/monitoring key metrics to ensure milestones are met on time and on budget. Job Description What you’ll do - Analyze, create and influence new processes and procedures to standardize work leveraging lean methods across Enterprise Solutions Operations. Leverage emerging technologies to develop process improvements that will help to drive 5-10% YOY productivity. - Complex ticket resolution when partner is unable to resolve. - Build quality solutions leveraging contemporary tools that will enhance end-user experience, reduce ticket counts, and improve the mean time to resolution for each ticket. - Post Production Management of all items across ERP Operations for active / daily reporting. Post Production (Post a project hypercare) tickets which partner is unable to resolve. FF (Fire-Fighter) or other governance reviews over partner activities. - Evaluate decisions through the eyes of the customer, creates processes with customer viewpoint, and partners with customers to help shape their future initiatives. - Evaluate the use of automation to drive MTTR improvement, enhanced customer experience, and less dependency on manual work. - Generate and maintain employee self-service options to provide alternate support options to traditional ticket-based approach. - Track and monitor program status and metrics to ensure milestones are met, and internal and external delivery commitments are met. - Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected - Ensure ongoing communication of progress against program objectives. Share technical, procedural, and business knowledge with others. - Proactively identify and resolve issues and makes recommendations for improvements to existing processes. Leverage your domain expertise; you are expected to further the knowledge and improve productivity of your colleagues with activities such as creating learning content, giving presentations, and supporting a continuous learning culture. What you’ll bring (Basic Qualifications) - Bachelor's degree in computer science (Science, Technology, Engineering and Math) - Major technical experience along with established leadership credentials across disciplines and functions within IT program/product areas. What will make you stand out - Proven expertise in large-scale ERP Operations. - Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives. - Demonstrated ability of working with senior-level stakeholders to define, lead, and implement process and tools strategy to drive process improvement changes. - Demonstrated ability to establish operational performance metrics and drive continuous efficiencies and improvements for systems, processes, and resources. - Ability to develop partnership with cross functional teams and develop an inclusive & collaborative environment. Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions. - Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly. - Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization. Ability to interface with senior leadership with confidence and clarity. Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal in the face of unfavorable odds and setbacks. - Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities - Strong analytical and strong problem-solving skills; communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans Benefits Available to You GEV employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce. - Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements. - A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today. - GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development. Inclusion & Diversity At GEV, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position