Account Follow Up RepresentativeAbout City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The successful candidate: The Account Follow-up Rep (AFR) is accountable for understanding and reconciling insurance practices (contracted/non-contracted) and is responsible for the reimbursement and/or resolution of patient or insurance (hospital or physician) account balances by utilizing complete follow-up tactics, working accounts to maximize reimbursement in any of the following areas: - Insurance Account Follow-up (hospital or physician) - Self-pay Account Follow-up focusing on the collection of the patient responsibility portion left by insurance leveraging assistance programs and tools. This area includes the inbound call center. - Administration of financial programs supporting the patient with medical balances such as Financial Assistance, Co-pay Assistance, Free Drug, Drug Replacement, etc. Minimum Job Qualifications Education: High school diploma/equivalent or passed proficiency exam Experience: 3 years of A/R experience in a hospital or physician healthcare setting including insurance and self-pay healthcare collections/billing as well as insurance verification experience with demonstrated analytical capability. Experience with account reconciliation and balancing Knowledge, Skills, Abilities: - Solid knowledge of medical terminology, ICD9 codes, CPT/HCPC’s codes. Familiar with Medicare Bad Debt laws and requirements, and Fair Debt Collection Laws - Understanding of insurance contracts and reimbursement methodologies. Ability to interpret EOBs and navigate patient insurance policies - Knowledge of collection agency work, probate courts and its requirements, and bankruptcy laws and regulations - Advanced written and verbal communication skills - Proficient with technology, spreadsheet management skills, with the ability to analyze trends. - Excellent organizational skills, ability to manage multiple priorities and responsibilities - Outstanding customer service skills - Must be willing to travel, as needed City of Hope is an equal opportunity employer. To learn more about our comprehensive benefits, click here: Benefits Information City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

Location: Remote/WFH - PH Type of Employment: Part-time Work Shift: US Business Hours About Us At OurAssistants, we specialize in connecting U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. We support a wide range of sectors—including logistics, real estate, customer service, and administrative operations—by providing reliable talent that drives efficiency and growth. Our focus is on delivering operational excellence while fostering a collaborative and growth-driven remote work environment for our team. Learn more at ourassistants.com. Job Summary We are seeking a highly motivated and experienced Freight Broker with hands-on experience in 3PL operations and Brokerware systems. The ideal candidate will be responsible for coordinating freight shipments, negotiating rates, managing carrier relationships, and ensuring efficient and timely delivery of goods. This role plays a critical part in maintaining operational efficiency and delivering excellent service to clients and carriers. Key Responsibilities Freight Coordination & Operations - Manage the full freight lifecycle from load booking to delivery and invoicing - Source and secure carriers for FTL, LTL, and other shipment types - Dispatch loads and ensure proper documentation is completed - Track shipments and proactively address delays or issues Carrier & Client Management - Build and maintain strong relationships with carriers and shippers - Negotiate competitive rates while maintaining profitability - Ensure high levels of customer satisfaction through consistent communication - Maintain and expand carrier network System & Process Management - Utilize Brokerware and/or other Transportation Management Systems (TMS) for load entry, tracking, and reporting - Maintain accurate records of loads, communications, and transactions - Ensure compliance with U.S. transportation regulations and company policies - Identify and implement process improvements to increase efficiency Financial Coordination - Verify load details for accurate billing and invoicing - Coordinate with accounting teams for settlements and payment processing - Monitor margins and ensure profitability per load Qualifications & Requirements - Minimum 2 years of experience as a Freight Broker, Logistics Coordinator, or similar role - Strong background in 3PL (Third-Party Logistics) operations - Hands-on experience with Brokerware or similar TMS platforms - Solid understanding of freight markets, lanes, and pricing strategies - Strong negotiation, communication, and problem-solving skills - Ability to multitask and manage high-volume shipments in a fast-paced environment Preferred Qualifications - Existing carrier network is a strong advantage - Experience with load boards such as DAT, Truckstop, or similar platforms - Knowledge of U.S. logistics regulations and compliance standards - Experience handling multiple freight types (FTL, LTL, intermodal, etc.)

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions company is seeking a high-energy Sales Manager to lead our Theatro Account Management and Retention efforts. This is a critical leadership role for a "player-coach" who is eager to manage a team of 3 to 4 professionals while remaining deeply involved in day-to-day account activities. Job Description As a leader within our enterprise sales organization, you will help bridge the gap between initial customer acquisition and long-term service excellence. You will directly influence the growth of our SaaS/HaaS model, which connects frontline retail employees through cutting-edge mobile communication and AI-powered voice platforms. You will be responsible for driving account strategies, securing contract renewals, and owning the application up-sell forecast. Key Responsibilities - Team Leadership: Manage, mentor, and develop a team of 3 to 4 Account Managers, ensuring they meet retention targets and growth objectives. - Player-Coach Mentality: Willingness to "jump in" and help drive forward account activities, participate in high-stakes client meetings, and assist in navigating complex enterprise environments. - Strategic Account Management: Develop and execute comprehensive account strategies to ensure long-term customer health and operational alignment. - Revenue Ownership: Own the up-sell forecast for advanced applications and oversee the entire contract renewal lifecycle. - Customer Advocacy: Act as the "voice of the customer" internally, collaborating with Product, Engineering, and Customer Success to inform roadmaps based on real-world feedback. Qualifications & Experience - Experience: Proven track record in Sales Management or Senior Account Management, specifically within an enterprise environment. - Industry Knowledge: Strong experience selling to retail enterprise clients is highly preferred. - Strategic Execution: Demonstrated ability to build business cases based on ROI metrics such as labor efficiency, productivity, and employee engagement. - Operational Discipline: Experience managing complex SaaS and hardware-as-a-service (HaaS) models. - Communication: Exceptional presentation and negotiation skills, with the ability to command a room of C-suite retail executives. Location & Travel Requirements: - Travel will be up to 50% of the time. - Candidates can live anywhere in the United States Target Base Salary Range: $130,000 - $140,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RO1 Basic Requirements - Bachelors Degree with 4+ years of sales experience - OR 8+ years of sales experience Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Territory Account Specialist – INCO Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide. Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere. About the Role Essity is looking for an experienced Territory Account Specialist - INCO. Responsibilities will include prospecting and maintaining all segments in the assigned territory including, but are not limited to; Long Term Care, Assisted Living and Memory care for ESSITY North America Incontinence (INCO) business. This role will be part of a regional team to grow the healthcare business by targeting independent facilities and facilities within regional and national chains. Primary focus will be selling and maintenance and will report to the Regional Sales Manager. This will be a remote position responsible for covering Central Illinois, Missouri and surrounding territories. The ideal candidate should be located within the aligned territory and have ability to travel often. We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk. What You Will Do - Prospect new business and convert, up sell, and maintain all independent business. - Maintain and provide service to all independent Essity buying facilities. - Work closely with Regional Key Account Manager to install all newly acquired facilities for chains. - Manage relations and build rapport with all distribution reps and all end user facilities within territory. - Target existing accounts for opportunities with premium products and line extensions - Drive growth and profitability through leveraging the entire product assortment and appropriate pricing strategy. - Build rapport and prospect with assigned distribution, GPO and Essity counterparts. - Work with Revenue Management on new business opportunities to ensure appropriate pricing/terms. - Support facility level customer business reviews. - Manage relationships with GPO and distribution sales representatives. - Plan and attend local/territory trade shows. - Cross training with the clinical representatives - Business plan development and execution via quarterly business reviews with distribution partners and regional end customers - Approximately eighteen (15) calls per week - Operate in a manner consistent with ESSITY’s beliefs and behaviors. - Maintain all organizational processes (CRM system, Expense Management System, etc.) - Perform other essential responsibilities as deemed necessary. Who You Are - Bachelor's Degree and/or three (3) plus years' experience in account management role - Three (3) plus years of experience in sales or account management; Healthcare industry preferred such as Long-Term Care Requires ability to work day and night shifts as needed. - Proven track record of leading the sales process for account opportunities including prospecting, negotiating and closure. - Strong working knowledge of Microsoft Office - Effective Team Collaboration - Effective internal and external communication skills - Ability and willingness to travel 70% to domestic location. - The ability to drive a motor vehicle and possession of a valid driver’s license is required. What We Can Offer You At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Compensation and Benefits Competitive annual salary range + sales incentive + benefits Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience. Along with competitive pay you will be eligible for the following benefits: - United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance - Wellness program provided through Rally - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - 401(k) with employer match and annual employer base contribution - Company paid Basic Life, AD&D, short-term and long-term disability insurance - Employee Assistance Program - PTO offering with Paid Holidays - Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance - Employee discounts program - Scholarship program for children of Essity employees. Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward Additional Information The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com Together, we are improving lives, every day Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. Application End Date: Job Requisition ID: Essity260819