OurAssistants

Role Description We are seeking a detail-oriented HOA Accounts Support Specialist with hands-on AppFolio experience to assist with the day-to-day financial operations of U.S.-based homeowners associations. This role supports the accounting team by processing transactions, maintaining homeowner accounts, reconciling records, and ensuring accurate financial documentation. The ideal candidate has experience with HOA accounting processes, strong organizational skills, and the ability to manage multiple communities while maintaining accuracy and efficiency. Key Responsibilities - Accounts Payable & Accounts Receivable - Process vendor invoices and ensure accurate coding and approvals. - Record homeowner assessment payments and maintain accurate owner ledgers. - Assist with collections by monitoring delinquent accounts and preparing notices. - Support payment processing, refunds, adjustments, and account reconciliations. - Financial Support - Perform bank and credit card reconciliations. - Assist with month-end and year-end closing activities. - Prepare financial reports, homeowner statements, and supporting documentation. - Maintain accurate financial records and audit-ready documentation. - AppFolio Management - Manage homeowner accounts and financial records within AppFolio. - Update account information, post transactions, and maintain data accuracy. - Generate reports and assist with financial tracking and portfolio management. - Administrative & Community Support - Respond to accounting-related inquiries from homeowners, vendors, and community managers. - Coordinate with internal departments to resolve billing and payment discrepancies. - Maintain organized digital records, invoices, contracts, and financial documentation. Qualifications - Minimum 2 years of HOA or property management accounting support experience. - Hands-on experience with AppFolio is required. - Strong understanding of Accounts Payable, Accounts Receivable, bank reconciliations, and homeowner assessments. - Experience supporting multiple HOA communities or property portfolios is preferred. - Proficiency in Microsoft Excel, Google Sheets, and accounting software. - Excellent attention to detail, organizational skills, and problem-solving abilities. - Strong written and verbal communication skills. - Ability to work independently and manage multiple priorities in a remote environment. Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Benefits - Competitive salary based on experience. - Permanent remote work setup. - Ongoing training and professional development opportunities. - Supportive and collaborative HOA-focused work environment.

Role Description Customer Service Representative (CSR) – Insurance (P&C) We are seeking a proactive and detail-oriented CSR with experience in Personal & Commercial Lines (P&C) insurance. The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently assist insureds through professional email correspondence. Qualifications - Insurance industry experience (Personal & Commercial Lines preferred) - Strong written English communication skills - Excellent organizational and multitasking abilities - Ability to work independently and take initiative - Customer service-oriented with strong attention to detail Requirements - Respond to insured inquiries via email - Provide policy-related guidance and support - Manage correspondence and follow-ups - Maintain accurate records and documentation - Assist with policy servicing and administrative tasks

- Location: Work from Home - Type of Employment: Full-time or Part-time (depending on client requirements) - Work Shift: US Business Hours About Us At OurAssistants, we specialize in connecting U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. We support a wide range of sectors—including logistics, real estate, customer service, and administrative operations—by providing reliable talent that drives efficiency and growth. Our focus is on delivering operational excellence while fostering a collaborative and growth-driven remote work environment for our team. Learn more at ourassistants.com. Job Overview: We are looking for a results-driven Cold Caller with property management experience to support our outreach efforts. The role will focus on connecting with property management companies, generating leads, and setting appointments for potential partnerships. Key Responsibilities: - Conduct outbound cold calls to property management companies - Identify decision-makers and introduce our services effectively - Generate qualified leads and set appointments - Maintain accurate records of calls and outcomes - Handle objections professionally and confidently - Collaborate with the team to improve outreach strategies Requirements: - Proven experience in cold calling and lead generation - Background in property management or real estate industry - Strong communication and persuasion skills - Ability to engage with business owners and decision-makers - Highly organized and goal-oriented - Reliable internet connection and quiet working environment

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours About Us At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We support financial operations, compliance, and community management by providing reliable and detail-oriented remote talent. Learn more at ourassistants.com. About the Role We are seeking a detail-oriented HOA Accountant with hands-on experience using PayHOA to manage financial operations for homeowners associations. This role focuses on maintaining accurate financial records, handling assessments, performing reconciliations, and preparing financial reports in compliance with HOA standards. The ideal candidate has a strong understanding of HOA accounting workflows, is highly organized, and can manage multiple associations efficiently in a remote environment. Key Responsibilities HOA Accounting & Financial Management - Manage HOA financials using PayHOA, including owner ledgers and association accounts. - Record and track homeowner assessments, payments, and special assessments. - Process accounts payable and ensure proper GL coding. - Maintain accurate financial records for multiple HOA communities. Reconciliation & Reporting - Perform monthly bank and balance sheet reconciliations. - Prepare financial reports including balance sheets, income statements, and budget vs. actuals. - Generate homeowner statements and assist with board reporting. - Support month-end and year-end closing processes. Accounts Receivable & Collections Support - Monitor delinquent accounts and assist with collections tracking. - Coordinate with HOA managers regarding payment plans and outstanding balances. - Ensure accurate posting of payments and updates to owner ledgers. Compliance & Documentation - Ensure compliance with HOA governing documents and accounting standards. - Maintain organized digital records and audit-ready documentation. - Assist with audits and financial reviews as needed. Qualifications & Requirements - Minimum 2 years of HOA accounting experience. - Hands-on experience with PayHOA is required. - Strong understanding of HOA financials, assessments, and reconciliations. - Experience with AP/AR processes and financial reporting. - Strong attention to detail and accuracy. - Excellent communication and organizational skills. - Ability to manage multiple communities and deadlines. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote setup - Ongoing training and professional development opportunities - Supportive and collaborative HOA-focused team environment

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours About Us At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We specialize in supporting financial operations, compliance, and community management through reliable and detail-oriented remote talent. Learn more at ourassistants.com. About the Role We are seeking an experienced HOA Accountant with strong Vantaca expertise to manage financial operations for multiple homeowners associations. This role focuses on maintaining accurate financial records, performing reconciliations, handling assessments, and preparing financial reports in compliance with HOA standards. The ideal candidate is detail-oriented, organized, and experienced in managing HOA financials within Vantaca, including owner ledgers, payables, receivables, and reporting. Key Responsibilities HOA Accounting & Financial Management - Manage HOA financials using Vantaca, including owner ledgers and association accounts. - Record and track assessments, payments, special assessments, and adjustments. - Process accounts payable, including vendor invoices and approvals. - Maintain accurate financial records for multiple HOA communities. Reconciliation & Reporting - Perform monthly bank and balance sheet reconciliations. - Prepare financial statements including balance sheets, income statements, and budget vs. actual reports. - Generate board-ready financial packages and homeowner statements. - Support month-end and year-end closing processes. Accounts Receivable & Collections - Monitor delinquent accounts and assist with collections tracking. - Coordinate with HOA managers on payment plans and account resolutions. - Ensure accurate posting of payments and updates within Vantaca. Compliance & Documentation - Ensure compliance with HOA governing documents and financial policies. - Maintain organized and audit-ready digital records. - Assist with audits, financial reviews, and year-end processes. Qualifications & Requirements - Minimum 2–3 years of HOA accounting experience. - Hands-on experience with Vantaca is required. - Strong understanding of HOA financials, assessments, and reconciliations. - Experience managing AP/AR and financial reporting for multiple associations. - Strong attention to detail and accuracy. - Excellent communication and organizational skills. - Ability to manage multiple portfolios and deadlines in a remote setup. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote work setup - Ongoing training and professional development opportunities - Supportive and collaborative HOA-focused team environment

Role Description - Manage travel bookings, invoicing, and VIP client amenities - Communicate with hotels and concierge teams for client requests - Create social media posts and update travel guides - Draft and schedule newsletters; assist with basic blog updates - Send pre-arrival and follow-up emails to clients and hotels Qualifications - Experience as an Executive Assistant, Travel Coordinator, or in Luxury Hospitality - Strong organizational and communication skills - Comfortable interacting with 5-star hotels and high-net-worth clients - Experience with social media, newsletters, and content updates Requirements - Tools (Training Provided): - Concilio, Access Itinerary Planning, Virtuoso Booking Portal - Canva, WordPress, Newsletter platforms (e.g., FlowDesk) - Dropbox, LastPass/1Password Benefits - Proactive, detail-oriented, and reliable - Concierge mindset – anticipates client needs - Interested in long-term executive support rather than becoming a travel agent

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours About Us At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We support financial operations, compliance, and community management by providing reliable and detail-oriented remote talent. Learn more at ourassistants.com. About the Role We are seeking a detail-oriented HOA Accountant with hands-on experience using PayHOA to manage financial operations for homeowners associations. This role focuses on maintaining accurate financial records, handling assessments, performing reconciliations, and preparing financial reports in compliance with HOA standards. The ideal candidate has a strong understanding of HOA accounting workflows, is highly organized, and can manage multiple associations efficiently in a remote environment. Key Responsibilities HOA Accounting & Financial Management - Manage HOA financials using PayHOA, including owner ledgers and association accounts. - Record and track homeowner assessments, payments, and special assessments. - Process accounts payable and ensure proper GL coding. - Maintain accurate financial records for multiple HOA communities. Reconciliation & Reporting - Perform monthly bank and balance sheet reconciliations. - Prepare financial reports including balance sheets, income statements, and budget vs. actuals. - Generate homeowner statements and assist with board reporting. - Support month-end and year-end closing processes. Accounts Receivable & Collections Support - Monitor delinquent accounts and assist with collections tracking. - Coordinate with HOA managers regarding payment plans and outstanding balances. - Ensure accurate posting of payments and updates to owner ledgers. Compliance & Documentation - Ensure compliance with HOA governing documents and accounting standards. - Maintain organized digital records and audit-ready documentation. - Assist with audits and financial reviews as needed. Qualifications & Requirements - Minimum 2 years of HOA accounting experience. - Hands-on experience with PayHOA is required. - Strong understanding of HOA financials, assessments, and reconciliations. - Experience with AP/AR processes and financial reporting. - Strong attention to detail and accuracy. - Excellent communication and organizational skills. - Ability to manage multiple communities and deadlines. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote setup - Ongoing training and professional development opportunities - Supportive and collaborative HOA-focused team environment

Role Description We are seeking a results-driven Marketing & AI Automation Specialist who can leverage artificial intelligence tools and automation platforms to optimize marketing campaigns, improve lead generation, and streamline marketing operations. The ideal candidate combines strategic marketing knowledge with hands-on experience implementing AI-powered tools and automation workflows to drive growth and efficiency. - Develop and execute AI-driven marketing strategies to enhance brand awareness, customer acquisition, and retention. - Implement and manage marketing automation workflows for email campaigns, lead nurturing, CRM automation, and customer segmentation. - Utilize AI tools for content generation, data analysis, and campaign optimization. - Integrate marketing platforms such as CRM, email marketing tools, and analytics software to automate processes and improve marketing performance. - Analyze campaign performance using data analytics and AI insights to optimize ROI. - Design and implement AI-powered lead generation funnels. - Automate repetitive marketing tasks such as reporting, social media scheduling, and customer follow-ups. - Collaborate with sales, product, and operations teams to align marketing initiatives with business goals. - Stay updated on the latest AI marketing technologies, automation tools, and digital marketing trends. - Ensure marketing automation workflows comply with data privacy regulations and best practices. Qualifications - Bachelor's degree in Marketing, Business, Communications, or a related field. - 3+ years of experience in digital marketing, growth marketing, or marketing automation. - Hands-on experience with AI marketing tools and automation platforms. - Strong understanding of digital marketing channels (SEO, PPC, email, social media, and content marketing). - Experience integrating marketing tools with CRM systems and automation workflows. - Strong analytical and data-driven decision-making skills. Requirements - Experience with tools such as: - AI tools: ChatGPT, Jasper, Claude, Midjourney, etc. - Automation platforms: Zapier, Make (Integromat), HubSpot, ActiveCampaign, GoHighLevel. - Analytics: Google Analytics, Looker Studio. - CRM: Salesforce, HubSpot, Pipedrive. - Knowledge of prompt engineering and AI workflow building. - Experience with AI chatbots, personalization engines, or predictive marketing. - Familiarity with API integrations and no-code automation tools. Key Competencies - Strategic thinking - Process automation mindset - Data analysis and optimization - Innovation and adaptability - Strong communication and collaboration skills

Role Description We are seeking a highly organized Project Coordinator / Intake Specialist who can serve as the bridge between incoming requests and execution teams. This role requires someone who can: - Analyze requests logically, structure them into clear workflows, and coordinate delivery while maintaining strong communication with stakeholders. The ideal candidate has the: - Technical reasoning to triage tasks. - Soft skills to manage communication, expectations, and clarity across teams. Key Responsibilities - Request Intake & Task Translation: Review incoming client or internal requests and convert unstructured or complex inputs into clear project briefs, tickets, or templates for execution teams. - Task Triage & Prioritization: Evaluate requests for scope, urgency, dependencies, and required resources, then route tasks to the appropriate team or workflow. - Stakeholder Coordination: Communicate with clients and internal teams to gather missing details, clarify expectations, and ensure alignment before work begins. - Workflow Tracking & Follow-Through: Monitor task progress, maintain organized documentation, and ensure deliverables move efficiently from intake through completion. Qualifications - Strong English communication skills (written and verbal). - Experience in project coordination, client operations, or workflow management. - Ability to analyze ambiguous requests and structure them into actionable steps. - Strong organizational and documentation skills. - Comfortable working across multiple teams and managing priorities. - High attention to detail and strong problem-solving skills. Preferred Experience - Experience working in remote or distributed teams. - Familiarity with project management or ticketing systems (e.g., Asana, ClickUp, Monday, Jira, Trello). - Experience in client-facing operations or service delivery environments. Key Traits for Success - Logical thinker who can triage and structure work. - Strong communicator who can manage stakeholders diplomatically. - Detail-oriented and process-driven. - Calm under pressure with the ability to manage multiple priorities.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The goal here is to find a team member that can actually produce and can do what their resume shows. HubSpot proficiency is a MUST and ability to problem solve and be proactive in their approaches and work ethic. Precision and detail is a MUST. Big picture thinking and provide review insights. We're not looking for a traditional marketer — we're looking for a builder. Someone who thrives in ambiguity, sees opportunity in complexity, and wants to help shape a new category. You should be curious, gritty, and energized by helping operators rethink how they make decisions. You’ll work directly with the CEO, collaborate across teams, and have the runway to make a massive impact. We are seeking a strategic, creative, and hands-on Marketing Manager to lead our marketing function, drive growth, and shape the future of our brand. - Develop and lead the company comprehensive marketing strategy aligned with company goals and revenue targets - Drive demand generation initiatives to support client acquisition, expansion, and retention - Own all brand positioning, messaging, and content strategy to ensure alignment with our core differentiators and market leadership - Collaborate with sales leadership to refine and execute the go-to-market (GTM) strategy - Lead the development of thought leadership, PR, event marketing, and strategic partnerships - Leverage analytics and insights to continuously optimize campaigns and improve marketing ROI - Oversee the marketing budget and forecast pipeline impact in collaboration with revenue and executive teams - Build, manage, and mentor a high-performing marketing team as we scale - Contribute to product marketing initiatives including launch planning, sales enablement, and market research - Act as a brand steward across all internal and external touchpoints Qualifications - 7+ years of B2B marketing experience, with at least 3 years in a Startup marketing leadership role preferably in SaaS, PropTech, or Real Estate Tech - Proven experience designing and executing successful demand generation campaigns - Deep understanding of branding, positioning, content strategy, and storytelling - Strong familiarity with AI marketing automation tools, HubSpot CRM systems, SEO/SEM, and digital analytics - Demonstrated ability to manage cross-functional projects, timelines, and teams - Excellent communication, copywriting, and presentation skills - Strategic thinker with the ability to execute in a fast-paced, evolving environment - Multifamily industry knowledge is a strong plus - Comfort and fluency with AI tools, marketing ops tech stacks, and modern growth tactics