OurAssistants

Role Description We are looking for a detail-oriented Vendor Feed Inventory Coordinator to help keep our online product catalog accurate and up to date. This role is responsible for reviewing vendor product feeds, checking stock availability, and making sure products listed on our website reflect current vendor inventory. The main priority is accuracy. If a product is out of stock, discontinued, unavailable, or showing incorrect information in a vendor feed, this person will either remove it from the website, update the listing, or flag it for review. - Review vendor product feeds on a regular basis to verify current stock availability. - Compare vendor inventory data against products currently listed on the website. - Identify products that are out of stock, discontinued, backordered, or no longer available. - Remove unavailable products from the website or flag them for internal review. - Update product availability status when vendor feed information changes. - Monitor product feeds for inconsistencies, missing data, or outdated information. - Communicate inventory issues to the appropriate internal team members. - Maintain organized tracking of flagged products, removed products, and vendor feed issues. - Help prevent customers from purchasing products that are no longer available. - Support overall catalog accuracy and a better customer shopping experience. Qualifications - Strong attention to detail. - Comfortable working with spreadsheets, product feeds, vendor portals, or e-commerce platforms. - Ability to compare product data across multiple sources. - Basic understanding of inventory status, stock availability, and product listings. - Strong organizational skills. - Ability to document issues clearly. - Comfortable performing routine checks consistently. - Good communication skills when flagging problems or asking questions. Preferred Experience - Experience with e-commerce product catalogs. - Experience working with vendor feeds, inventory feeds, or supplier portals. - Familiarity with platforms like BigCommerce, Shopify, Amazon Seller Central, or similar systems. - Basic spreadsheet skills, including filtering, sorting, and comparing data. - Experience in retail, wholesale, sports memorabilia, collectibles, or consumer products is a plus.

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours (may include weekends depending on operations) About Us At OurAssistants, we connect U.S.-based home service companies with highly skilled virtual professionals. We support HVAC, plumbing, and electrical businesses by providing reliable operational talent that helps streamline scheduling, improve customer experience, and maximize daily productivity. Learn more at ourassistants.com. About the Role We are seeking a proactive and highly organized Dispatcher to manage technician schedules and ensure efficient service delivery across electrical, plumbing, and HVAC operations. This role is critical in maximizing daily revenue by optimizing job assignments, maintaining a full call board, and ensuring technicians are matched with the right jobs. The ideal candidate thrives in a fast-paced environment, communicates effectively with both technicians and customers, and takes ownership of daily operations. Key Responsibilities Scheduling & Dispatch Coordination - Manage and dispatch technicians throughout the day based on priority, location, and skill set. - Optimize schedules to maximize job completion and daily revenue targets. - Ensure all jobs are properly set up with complete and accurate details. Technician & Team Coordination - Maintain strong communication with technicians to ensure smooth job execution. - Build positive working relationships while providing clear instructions and updates. - Monitor job progress and adjust schedules as needed. Customer Communication & Experience - Provide updates to customers regarding schedules, delays, or changes. - Handle rescheduling, follow-ups, and post-service “happy calls.” - Address escalations professionally and ensure resolution. Operational Support & Quality Control - Coordinate with logistics to confirm materials, permits, and manpower availability. - Ensure accuracy of job details for proper reporting and scheduling. - Work closely with CSR teams to prioritize urgent or high-value jobs. Performance & Workflow Management - Maintain a full call board by scheduling leads and performing outbound calls when needed. - Track daily performance metrics such as job count, priority jobs, and revenue targets. - Ensure all follow-ups and pending tasks are completed by end of day. Qualifications & Requirements - Minimum 1+ year of experience in dispatching, scheduling, or customer service. - Experience in HVAC, plumbing, electrical, or home services industry is preferred. - Strong verbal and written communication skills. - Ability to multitask in a fast-paced, high-volume environment. - Strong problem-solving and decision-making skills. - Typing speed of 50+ WPM with strong system navigation skills. - Proficiency in Microsoft Office (Word, Outlook) and CRM systems. - Detail-oriented with excellent follow-through and prioritization abilities. - Ability to remain calm, professional, and solution-focused under pressure. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote work setup - Training and development opportunities - Fast-paced and team-oriented work environment

- Location: Work from Home - Type of Employment: Full-time or Part-time (depending on client requirements) - Work Shift: US Business Hours About Us At OurAssistants, we specialize in connecting U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. We support a wide range of sectors—including logistics, real estate, customer service, and administrative operations—by providing reliable talent that drives efficiency and growth. Our focus is on delivering operational excellence while fostering a collaborative and growth-driven remote work environment for our team. Learn more at ourassistants.com. Job Overview: We are looking for a results-driven Cold Caller with property management experience to support our outreach efforts. The role will focus on connecting with property management companies, generating leads, and setting appointments for potential partnerships. Key Responsibilities: - Conduct outbound cold calls to property management companies - Identify decision-makers and introduce our services effectively - Generate qualified leads and set appointments - Maintain accurate records of calls and outcomes - Handle objections professionally and confidently - Collaborate with the team to improve outreach strategies Requirements: - Proven experience in cold calling and lead generation - Background in property management or real estate industry - Strong communication and persuasion skills - Ability to engage with business owners and decision-makers - Highly organized and goal-oriented - Reliable internet connection and quiet working environment

Job Title: Structural Steel Detailer - Remote Job Description: Support the design and detailing of pre-engineered, prefabricated fabric-covered buildings. This role involves preparing accurate technical drawings, 3D models, and material takeoffs to support the engineering design and fabrication of steel structures. Key Responsibilities: - Prepare erection, engineering, manufacturing, and fabrication drawings using AutoCAD and Autodesk 3D Inventor - Create detailed 3D models of steel structural components using Autodesk Inventor for fabrication purposes - Develop 3D models of fabric-covered buildings for sales presentations and client visualization - Prepare accurate Bill of Materials (BOM), Load Lists, or BOQ for procurement and material planning - Review and update drawings based on markups, revisions, and project requirements - Ensure accuracy and consistency of drawings and models - Perform other tasks as required to support project delivery and business operations Software Proficiencies: - AutoCAD (strong proficiency required) - Autodesk 3D Inventor (basic to intermediate 3D modeling) - SketchUp (basic to intermediate 3D modeling) - Tekla Structures (steel detailing-level proficiency preferred)

Location: Remote/WFH - PH Type of Employment: Part-time Work Shift: US Business Hours About Us At OurAssistants, we specialize in connecting U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. We support a wide range of sectors—including logistics, real estate, customer service, and administrative operations—by providing reliable talent that drives efficiency and growth. Our focus is on delivering operational excellence while fostering a collaborative and growth-driven remote work environment for our team. Learn more at ourassistants.com. Job Summary We are seeking a highly motivated and experienced Freight Broker with hands-on experience in 3PL operations and Brokerware systems. The ideal candidate will be responsible for coordinating freight shipments, negotiating rates, managing carrier relationships, and ensuring efficient and timely delivery of goods. This role plays a critical part in maintaining operational efficiency and delivering excellent service to clients and carriers. Key Responsibilities Freight Coordination & Operations - Manage the full freight lifecycle from load booking to delivery and invoicing - Source and secure carriers for FTL, LTL, and other shipment types - Dispatch loads and ensure proper documentation is completed - Track shipments and proactively address delays or issues Carrier & Client Management - Build and maintain strong relationships with carriers and shippers - Negotiate competitive rates while maintaining profitability - Ensure high levels of customer satisfaction through consistent communication - Maintain and expand carrier network System & Process Management - Utilize Brokerware and/or other Transportation Management Systems (TMS) for load entry, tracking, and reporting - Maintain accurate records of loads, communications, and transactions - Ensure compliance with U.S. transportation regulations and company policies - Identify and implement process improvements to increase efficiency Financial Coordination - Verify load details for accurate billing and invoicing - Coordinate with accounting teams for settlements and payment processing - Monitor margins and ensure profitability per load Qualifications & Requirements - Minimum 2 years of experience as a Freight Broker, Logistics Coordinator, or similar role - Strong background in 3PL (Third-Party Logistics) operations - Hands-on experience with Brokerware or similar TMS platforms - Solid understanding of freight markets, lanes, and pricing strategies - Strong negotiation, communication, and problem-solving skills - Ability to multitask and manage high-volume shipments in a fast-paced environment Preferred Qualifications - Existing carrier network is a strong advantage - Experience with load boards such as DAT, Truckstop, or similar platforms - Knowledge of U.S. logistics regulations and compliance standards - Experience handling multiple freight types (FTL, LTL, intermodal, etc.)

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours About Us At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We support financial operations, compliance, and community management by providing reliable and detail-oriented remote talent. Learn more at ourassistants.com. About the Role We are seeking a detail-oriented HOA Accountant with hands-on experience using PayHOA to manage financial operations for homeowners associations. This role focuses on maintaining accurate financial records, handling assessments, performing reconciliations, and preparing financial reports in compliance with HOA standards. The ideal candidate has a strong understanding of HOA accounting workflows, is highly organized, and can manage multiple associations efficiently in a remote environment. Key Responsibilities HOA Accounting & Financial Management - Manage HOA financials using PayHOA, including owner ledgers and association accounts. - Record and track homeowner assessments, payments, and special assessments. - Process accounts payable and ensure proper GL coding. - Maintain accurate financial records for multiple HOA communities. Reconciliation & Reporting - Perform monthly bank and balance sheet reconciliations. - Prepare financial reports including balance sheets, income statements, and budget vs. actuals. - Generate homeowner statements and assist with board reporting. - Support month-end and year-end closing processes. Accounts Receivable & Collections Support - Monitor delinquent accounts and assist with collections tracking. - Coordinate with HOA managers regarding payment plans and outstanding balances. - Ensure accurate posting of payments and updates to owner ledgers. Compliance & Documentation - Ensure compliance with HOA governing documents and accounting standards. - Maintain organized digital records and audit-ready documentation. - Assist with audits and financial reviews as needed. Qualifications & Requirements - Minimum 2 years of HOA accounting experience. - Hands-on experience with PayHOA is required. - Strong understanding of HOA financials, assessments, and reconciliations. - Experience with AP/AR processes and financial reporting. - Strong attention to detail and accuracy. - Excellent communication and organizational skills. - Ability to manage multiple communities and deadlines. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote setup - Ongoing training and professional development opportunities - Supportive and collaborative HOA-focused team environment

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours About Us At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We specialize in supporting financial operations, compliance, and community management through reliable and detail-oriented remote talent. Learn more at ourassistants.com. About the Role We are seeking an experienced HOA Accountant with strong Vantaca expertise to manage financial operations for multiple homeowners associations. This role focuses on maintaining accurate financial records, performing reconciliations, handling assessments, and preparing financial reports in compliance with HOA standards. The ideal candidate is detail-oriented, organized, and experienced in managing HOA financials within Vantaca, including owner ledgers, payables, receivables, and reporting. Key Responsibilities HOA Accounting & Financial Management - Manage HOA financials using Vantaca, including owner ledgers and association accounts. - Record and track assessments, payments, special assessments, and adjustments. - Process accounts payable, including vendor invoices and approvals. - Maintain accurate financial records for multiple HOA communities. Reconciliation & Reporting - Perform monthly bank and balance sheet reconciliations. - Prepare financial statements including balance sheets, income statements, and budget vs. actual reports. - Generate board-ready financial packages and homeowner statements. - Support month-end and year-end closing processes. Accounts Receivable & Collections - Monitor delinquent accounts and assist with collections tracking. - Coordinate with HOA managers on payment plans and account resolutions. - Ensure accurate posting of payments and updates within Vantaca. Compliance & Documentation - Ensure compliance with HOA governing documents and financial policies. - Maintain organized and audit-ready digital records. - Assist with audits, financial reviews, and year-end processes. Qualifications & Requirements - Minimum 2–3 years of HOA accounting experience. - Hands-on experience with Vantaca is required. - Strong understanding of HOA financials, assessments, and reconciliations. - Experience managing AP/AR and financial reporting for multiple associations. - Strong attention to detail and accuracy. - Excellent communication and organizational skills. - Ability to manage multiple portfolios and deadlines in a remote setup. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote work setup - Ongoing training and professional development opportunities - Supportive and collaborative HOA-focused team environment

Role Description - Manage travel bookings, invoicing, and VIP client amenities - Communicate with hotels and concierge teams for client requests - Create social media posts and update travel guides - Draft and schedule newsletters; assist with basic blog updates - Send pre-arrival and follow-up emails to clients and hotels Qualifications - Experience as an Executive Assistant, Travel Coordinator, or in Luxury Hospitality - Strong organizational and communication skills - Comfortable interacting with 5-star hotels and high-net-worth clients - Experience with social media, newsletters, and content updates Requirements - Tools (Training Provided): - Concilio, Access Itinerary Planning, Virtuoso Booking Portal - Canva, WordPress, Newsletter platforms (e.g., FlowDesk) - Dropbox, LastPass/1Password Benefits - Proactive, detail-oriented, and reliable - Concierge mindset – anticipates client needs - Interested in long-term executive support rather than becoming a travel agent

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours About Us At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We support financial operations, compliance, and community management by providing reliable and detail-oriented remote talent. Learn more at ourassistants.com. About the Role We are seeking a detail-oriented HOA Accountant with hands-on experience using PayHOA to manage financial operations for homeowners associations. This role focuses on maintaining accurate financial records, handling assessments, performing reconciliations, and preparing financial reports in compliance with HOA standards. The ideal candidate has a strong understanding of HOA accounting workflows, is highly organized, and can manage multiple associations efficiently in a remote environment. Key Responsibilities HOA Accounting & Financial Management - Manage HOA financials using PayHOA, including owner ledgers and association accounts. - Record and track homeowner assessments, payments, and special assessments. - Process accounts payable and ensure proper GL coding. - Maintain accurate financial records for multiple HOA communities. Reconciliation & Reporting - Perform monthly bank and balance sheet reconciliations. - Prepare financial reports including balance sheets, income statements, and budget vs. actuals. - Generate homeowner statements and assist with board reporting. - Support month-end and year-end closing processes. Accounts Receivable & Collections Support - Monitor delinquent accounts and assist with collections tracking. - Coordinate with HOA managers regarding payment plans and outstanding balances. - Ensure accurate posting of payments and updates to owner ledgers. Compliance & Documentation - Ensure compliance with HOA governing documents and accounting standards. - Maintain organized digital records and audit-ready documentation. - Assist with audits and financial reviews as needed. Qualifications & Requirements - Minimum 2 years of HOA accounting experience. - Hands-on experience with PayHOA is required. - Strong understanding of HOA financials, assessments, and reconciliations. - Experience with AP/AR processes and financial reporting. - Strong attention to detail and accuracy. - Excellent communication and organizational skills. - Ability to manage multiple communities and deadlines. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote setup - Ongoing training and professional development opportunities - Supportive and collaborative HOA-focused team environment

Role Description We are seeking a results-driven Marketing & AI Automation Specialist who can leverage artificial intelligence tools and automation platforms to optimize marketing campaigns, improve lead generation, and streamline marketing operations. The ideal candidate combines strategic marketing knowledge with hands-on experience implementing AI-powered tools and automation workflows to drive growth and efficiency. - Develop and execute AI-driven marketing strategies to enhance brand awareness, customer acquisition, and retention. - Implement and manage marketing automation workflows for email campaigns, lead nurturing, CRM automation, and customer segmentation. - Utilize AI tools for content generation, data analysis, and campaign optimization. - Integrate marketing platforms such as CRM, email marketing tools, and analytics software to automate processes and improve marketing performance. - Analyze campaign performance using data analytics and AI insights to optimize ROI. - Design and implement AI-powered lead generation funnels. - Automate repetitive marketing tasks such as reporting, social media scheduling, and customer follow-ups. - Collaborate with sales, product, and operations teams to align marketing initiatives with business goals. - Stay updated on the latest AI marketing technologies, automation tools, and digital marketing trends. - Ensure marketing automation workflows comply with data privacy regulations and best practices. Qualifications - Bachelor's degree in Marketing, Business, Communications, or a related field. - 3+ years of experience in digital marketing, growth marketing, or marketing automation. - Hands-on experience with AI marketing tools and automation platforms. - Strong understanding of digital marketing channels (SEO, PPC, email, social media, and content marketing). - Experience integrating marketing tools with CRM systems and automation workflows. - Strong analytical and data-driven decision-making skills. Requirements - Experience with tools such as: - AI tools: ChatGPT, Jasper, Claude, Midjourney, etc. - Automation platforms: Zapier, Make (Integromat), HubSpot, ActiveCampaign, GoHighLevel. - Analytics: Google Analytics, Looker Studio. - CRM: Salesforce, HubSpot, Pipedrive. - Knowledge of prompt engineering and AI workflow building. - Experience with AI chatbots, personalization engines, or predictive marketing. - Familiarity with API integrations and no-code automation tools. Key Competencies - Strategic thinking - Process automation mindset - Data analysis and optimization - Innovation and adaptability - Strong communication and collaboration skills