• Represent our brand and values to potential patients as the first point of contact. • Provide general info regarding our practice, schedule patients for consultations, check eligibility, verify insurance and provide overall world-class customer service. • Answer Phones diligently. • Take Messages and pass them to the required team member. • Handle a high volume of incoming customer service calls • Demonstrate a positive demeanor when resolving matters. • Schedule and Confirm Appointments. • Accurately documents all calls in EMR system • Engages and collaborates with other department • Must be able to work in a fast-paced environment and handle multiple tasks, work with interruptions. • Open to working alternative schedules including weekends. • Responsible for timely follow-up on transferred calls. • Handle confidential information and patient medical records. • Participate in staff meetings and other in-services or trainings as assigned. • Other duties as assigned.

• Support daily operations and basic design tasks • Thrive in structured environments and take ownership of work • Ideal for long-term growth opportunity in Project Management or Client Coordination • Combine administrative responsibilities with technical design support

• Support leadership by managing day-to-day coordination and operational systems. • Manage project management platforms including ClickUp, Slack, and Notion. • Create, assign, and monitor internal tasks to ensure timelines, dependencies, and priorities remain aligned. • Manage internal and client scheduling through Calendly and Google Calendar. • Serve as liaison between internal teams, freelancers, and vendors to maintain communication and documentation. • Support bookkeeping coordination and budget tracking. • Maintain organized records of client agreements, milestones, and contract timelines.

Job Description Summary The Administrative Assistant will provide non-clinical operational and project support to the Preoperative Assessment Clinic leadership team. This role is responsible for assisting with scheduling coordination, project tracking, communication management, and administrative workflow support to improve efficiency and allow clinical leadership to focus on patient care operations and strategic initiatives. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type​ PRN Cost Center CC000259 CHS - Ambulatory Preop Clinic (RT) Pay Rate Type Hourly Pay Grade Health-23 Scheduled Weekly Hours 20 Work Shift Job Description Project & Operational Support - Assist with scheduling and coordination of meetings across multidisciplinary teams (surgery, anesthesia, perioperative services, Epic teams, etc.) - Track project timelines, deliverables, and follow-ups for ongoing operational initiatives (e.g., clinic expansion, Epic optimization) Administrative Coordination - Draft, format, and distribute communications on behalf of leadership (emails, updates, summaries) - Manage shared documents, trackers, and reports (Excel, SharePoint, Teams) - Support preparation of presentations, reports, and leadership materials Scheduling & Calendar Management - Coordinate complex scheduling across multiple stakeholders with competing priorities - Assist in aligning availability for project workgroups and operational meetings General Administrative Support - Provide ad hoc administrative assistance as needed to support clinic operations and leadership initiatives - Help streamline communication and reduce inefficiencies in administrative workflows Additional Job Description Education: High School Degree or Equivalent Work Experience: 2 years If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees