NVision IT, LLC

• Represent our brand and values to potential patients as the first point of contact. • Provide general info regarding our practice, schedule patients for consultations, check eligibility, verify insurance and provide overall world-class customer service. • Answer Phones diligently. • Take Messages and pass them to the required team member. • Handle a high volume of incoming customer service calls • Demonstrate a positive demeanor when resolving matters. • Schedule and Confirm Appointments. • Accurately documents all calls in EMR system • Engages and collaborates with other department • Must be able to work in a fast-paced environment and handle multiple tasks, work with interruptions. • Open to working alternative schedules including weekends. • Responsible for timely follow-up on transferred calls. • Handle confidential information and patient medical records. • Participate in staff meetings and other in-services or trainings as assigned. • Other duties as assigned.

• Customize the Oracle Financial and Supply Chain Application • Perform Functional Design and Technical Designer reviews • Create Technical Designs • Ensure compliance with standards • Escalate issues related to functionality and developments • Develop programs • Execute component tests and debug errors • Collaborate with the team and support Testing activities

• Lead cross functional teams through system processes • Provide technical and strategic support for server systems and applications • Support end users and monitor system usage/performance • Responsible for backup and recovery of operating systems and applications • Perform duties for third-party application design, integration, support, installations, and configurations • Act as a resource for resolving complex problems • Provide technical leadership and support for the Platform • Build and review tests, peer review deliverables and changes

• Conduct operational and procedural analysis of systems to define business and system requirements • Collaborate with the business units and technology teams to identify, assess, and solve business problems • Gather requirements and translate business and design requirements into technical requirements • Provide support documentation for meetings with business and stakeholders