NVision IT, LLC logo
NVision IT, LLC

SBA 8(a), MBE, and DBE - IT consulting services company. Oracle, AWS, & Microsoft partner. Past performance with DoD.

Administrative Assistant

Administrative AssistantAdministrative AssistantFull TimeRemoteSeniorTeam 11-50Since 2004H1B No SponsorCompany SiteLinkedIn

Location

Missouri

Posted

77 days ago

Salary

0

Seniority

Senior

EnglishSpanish

Job Description

Administrative Assistant

NVision IT, LLC

• Represent our brand and values to potential patients as the first point of contact. • Provide general info regarding our practice, schedule patients for consultations, check eligibility, verify insurance and provide overall world-class customer service. • Answer Phones diligently. • Take Messages and pass them to the required team member. • Handle a high volume of incoming customer service calls • Demonstrate a positive demeanor when resolving matters. • Schedule and Confirm Appointments. • Accurately documents all calls in EMR system • Engages and collaborates with other department • Must be able to work in a fast-paced environment and handle multiple tasks, work with interruptions. • Open to working alternative schedules including weekends. • Responsible for timely follow-up on transferred calls. • Handle confidential information and patient medical records. • Participate in staff meetings and other in-services or trainings as assigned. • Other duties as assigned.

Job Requirements

  • Able to prioritize assignments and multi-task in an accurate and prompt manner.
  • Able to demonstrate analytical skill to identify, evaluate and resolve patient concerns with the help of staff and medical team.
  • Has strong written and verbal communication skills
  • Has strong bilingual English/Spanish conversational skills.
  • Able to maintain positive relationships with other departments.
  • Has ability to maintain composure when confronted by difficult situations and to respond professionally.

Benefits

  • Remote work options
  • Equal Employment Opportunity
  • Confidential information handling per EEO guidelines

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