Do you want to work on a platform safety focused team? Do you have a passion for solving challenging technical problems? Work for a leading technology company! Trust & Safety Specialists help protect the platform by minimizing the impact of fraud and abuse. They are problem-solvers who can balance the needs of internal teams while remaining focused on the user experience. Their functional purpose is to implement solutions to help our systems, products, teams, and ultimately our customers successfully scale. Help create solutions for our award-winning Trust & Safety team! This position supports daily operations of the Compute Trust & Safety team, enhancing fraud prevention, abuse response, and legal compliance. Success involves leveraging data insights, fostering cross-functional collaboration, and promoting the Trust & Safety mission effectively. As a Trust & Safety Specialist, you will be responsible for: - Ensuring Trust & Safety duties are handled efficiently and effectively regarding fraud, abuse, legal, and compliance issues. - Enhancing and refining Trust & Safety workflows, systems, and processes effectively and efficiently. - Developing T&S policies and procedures for interactions with customers, complainants, and law enforcement agencies effectively and comprehensively. - Ensuring Support remains informed and updated on any changes to policies and procedures related to Trust & Safety. - Acting as the initial point of contact for inquiries from law enforcement agencies. Do what you love To be successful in this role you will: - Have 1 to 3 years of relevant experience in Trust & Safety related roles or other equivalent experience. - Demonstrate skills in accurately assessing the validity of reports showing customer agreement violations. - Have experience writing and maintaining policy documentation. - Have experience in collaborating with a wide variety of teams, both internal and external. - Have experience with Linux, hosting applications and services on Linux systems, DNS, and related technologies. Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: - Your health - Your finances - Your family - Your time at work - Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Do you want to work on a platform safety focused team? Do you want to work on a platform safety focused team? Work for a leading technology company! Trust & Safety Specialists help protect the platform by minimizing the impact of fraud and abuse. They are problem-solvers who can balance the needs of internal teams while remaining focused on the user experience. Their functional purpose is to implement solutions to help our systems, products, teams, and ultimately our customers successfully scale. Help create solutions for our award-winning Trust & Safety team! This position supports daily operations of the Compute Trust & Safety team, enhancing fraud prevention, abuse response, and legal compliance. Success involves leveraging data insights, fostering cross-functional collaboration, and promoting the Trust & Safety mission effectively. As a Trust & Safety Specialist, you will be responsible for: - Ensuring Trust & Safety duties are handled efficiently and effectively regarding fraud, abuse, legal, and compliance issues. - Enhancing and refining Trust & Safety workflows, systems, and processes effectively and efficiently. - Developing T&S policies and procedures for interactions with customers, complainants, and law enforcement agencies effectively and comprehensively. - Ensuring Support remains informed and updated on any changes to policies and procedures related to Trust & Safety. - Acting as the initial point of contact for inquiries from law enforcement agencies. Do what you love To be successful in this role you will: - Have 1 to 3 years of relevant experience in Trust & Safety related roles or other equivalent experience. - Demonstrate skills in accurately assessing the validity of reports showing customer agreement violations. - Have experience writing and maintaining policy documentation. - Have experience in collaborating with a wide variety of teams, both internal and external. - Have experience with Linux, hosting applications and services on Linux systems, DNS, and related technologies. Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: - Your health - Your finances - Your family - Your time at work - Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

APPLICATION INSTRUCTIONS: - CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. - CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. - If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. ​ POSITION SPECIFICS​ The Office of Online Education Marketing and Strategy is looking for a communications professional to serve as a Marketing and Communications Specialist, to help design and execute the internal communications strategies for Penn State Online Education and World Campus. As a member of a cross-functional marketing unit, the successful candidate in this role will help manage the internal communications content for greater sharing of information with the entire organization through emails, newsletters, intranets, and webinar facilitation. Their contributions will support organizational culture goals of the strategic plan, structure, and amplify awareness and engagement within staff and support units. Reporting to the Director of Content and Communications Strategy at Penn State World Campus, the Marketing and Communications Specialist will coordinate editorial oversight and production of internal communications, manage both strategic and execution-level tasks, and implement multi-faceted marketing and communications strategies. This position will take a proactive approach to working with World Campus teams to understand their priorities, responsibilities, and goals. They will translate that information into communications plans, collaborate with fellow communications staff on the publication of newsletters, webinars, news releases, and intranets highlighting unit activities to support administrative and institutional communications priorities. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Preferred qualification: - If you have a record of accomplishment in a fast-paced, highly collaborative, and challenging environment, we welcome your application - ​This position requires exceptional attention to detail, both editorially and regarding data accuracy as well as proven successful experiences in client management and diplomacy. - Excellent written and verbal communication skills, team building/cross-functional collaboration skills, and a proven ability to adapt content to different marketing platforms are a must. - Strong understanding of Office365, especially SharePoint, webinar tools (Zoom), and work management systems. - Experience with multimedia content development and curation, Salesforce, and email marketing solutions (Constant Contact) is valued strongly. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $51,000.00 - $74,000.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Role Description The Strategic Programs Lead, Communications, Advocacy, and Escalations sits within the Risk Operations Enablement team and serves as a key driver of Stripe’s readiness and execution for large-scale risk and regulatory initiatives. You will be expected to help define milestones and how to communicate those milestones to our users from end-to-end program management to tactical email content reviews. Responsibilities - Customer Engagement and Escalation Support - Drive execution of user-facing work for regulatory programs, compliance requirements, and major risk initiatives impacting Stripe’s largest users. - Handle escalations and directly engage with user executives when required to explain timelines, decisions, and next steps. - Conduct retrospectives and synthesize learnings to continuously raise the bar on execution. - User Communications - Define internal team and external user engagement strategy across our global roadmap. - Align on key moments and milestones and how we will communicate them. - Program manage multiple user communications in the pipeline simultaneously and ensure they are aligned with program objectives and Stripe’s brand. - Partner and closely collaborate across Product, PMM, Content, TPM, and Ops teams on final messaging. - Work with senior leadership to ensure sign offs. - GTM Enablement - Deliver enablement for GTM teams (AEs and CSMs) and partner with Technical Account Management, Enterprise Support, and Operational teams to ensure consistent understanding and execution. - Create training sessions, field guidance, and reference documentation to drive awareness and preparedness; build and refine repeatable models for regulatory implementation, including templated communications, playbooks, and reporting standards. - Cross-Functional Leadership - Build deep relationships with senior leaders across GTM and Risk teams; develop clear POVs on how to execute complex global projects with a user-first mentality. - Facilitate alignment, resolve ambiguity, and unblock dependencies across internal teams and field stakeholders. - Own execution plans from end to end including cross-functional coordination, tracking, risk mitigation, and status reporting. Qualifications - 6+ years in working in a high-performance environment with globally diverse, matrixed stakeholders in a fast-growing scale. - Strong content writing skills (emails, presentations) and strong public speaking skills (trainings, roadshows, senior leadership discussions). - Strong cross-functional leadership with experience aligning Product, PMM, TPM, GTM, and Operations teams toward shared goals. - Experience working with customers directly and experience preparing for and leading customer conversations. - Exceptional written and verbal communication skills including the ability to interface with executive-level stakeholders. Preferred Qualifications - Direct experience working with customers is a plus. - Direct experience in external communications is a plus. - Experience designing enablement programs including webinars, field training, and reference guides. - Prior tech experience is a plus.