APPLICATION INSTRUCTIONS: - CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. - CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. - If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. ​ POSITION SPECIFICS​ The Office of Online Education Marketing and Strategy is looking for a communications professional to serve as a Marketing and Communications Specialist, to help design and execute the internal communications strategies for Penn State Online Education and World Campus. As a member of a cross-functional marketing unit, the successful candidate in this role will help manage the internal communications content for greater sharing of information with the entire organization through emails, newsletters, intranets, and webinar facilitation. Their contributions will support organizational culture goals of the strategic plan, structure, and amplify awareness and engagement within staff and support units. Reporting to the Director of Content and Communications Strategy at Penn State World Campus, the Marketing and Communications Specialist will coordinate editorial oversight and production of internal communications, manage both strategic and execution-level tasks, and implement multi-faceted marketing and communications strategies. This position will take a proactive approach to working with World Campus teams to understand their priorities, responsibilities, and goals. They will translate that information into communications plans, collaborate with fellow communications staff on the publication of newsletters, webinars, news releases, and intranets highlighting unit activities to support administrative and institutional communications priorities. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Preferred qualification: - If you have a record of accomplishment in a fast-paced, highly collaborative, and challenging environment, we welcome your application - ​This position requires exceptional attention to detail, both editorially and regarding data accuracy as well as proven successful experiences in client management and diplomacy. - Excellent written and verbal communication skills, team building/cross-functional collaboration skills, and a proven ability to adapt content to different marketing platforms are a must. - Strong understanding of Office365, especially SharePoint, webinar tools (Zoom), and work management systems. - Experience with multimedia content development and curation, Salesforce, and email marketing solutions (Constant Contact) is valued strongly. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $51,000.00 - $74,000.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Role Description The Strategic Programs Lead, Communications, Advocacy, and Escalations sits within the Risk Operations Enablement team and serves as a key driver of Stripe’s readiness and execution for large-scale risk and regulatory initiatives. You will be expected to help define milestones and how to communicate those milestones to our users from end-to-end program management to tactical email content reviews. Responsibilities - Customer Engagement and Escalation Support - Drive execution of user-facing work for regulatory programs, compliance requirements, and major risk initiatives impacting Stripe’s largest users. - Handle escalations and directly engage with user executives when required to explain timelines, decisions, and next steps. - Conduct retrospectives and synthesize learnings to continuously raise the bar on execution. - User Communications - Define internal team and external user engagement strategy across our global roadmap. - Align on key moments and milestones and how we will communicate them. - Program manage multiple user communications in the pipeline simultaneously and ensure they are aligned with program objectives and Stripe’s brand. - Partner and closely collaborate across Product, PMM, Content, TPM, and Ops teams on final messaging. - Work with senior leadership to ensure sign offs. - GTM Enablement - Deliver enablement for GTM teams (AEs and CSMs) and partner with Technical Account Management, Enterprise Support, and Operational teams to ensure consistent understanding and execution. - Create training sessions, field guidance, and reference documentation to drive awareness and preparedness; build and refine repeatable models for regulatory implementation, including templated communications, playbooks, and reporting standards. - Cross-Functional Leadership - Build deep relationships with senior leaders across GTM and Risk teams; develop clear POVs on how to execute complex global projects with a user-first mentality. - Facilitate alignment, resolve ambiguity, and unblock dependencies across internal teams and field stakeholders. - Own execution plans from end to end including cross-functional coordination, tracking, risk mitigation, and status reporting. Qualifications - 6+ years in working in a high-performance environment with globally diverse, matrixed stakeholders in a fast-growing scale. - Strong content writing skills (emails, presentations) and strong public speaking skills (trainings, roadshows, senior leadership discussions). - Strong cross-functional leadership with experience aligning Product, PMM, TPM, GTM, and Operations teams toward shared goals. - Experience working with customers directly and experience preparing for and leading customer conversations. - Exceptional written and verbal communication skills including the ability to interface with executive-level stakeholders. Preferred Qualifications - Direct experience working with customers is a plus. - Direct experience in external communications is a plus. - Experience designing enablement programs including webinars, field training, and reference guides. - Prior tech experience is a plus.

Role: Director of Communications Reports to: Chief of External Affairs Department: Business Development, Advocacy and Communications (BDAC) Location: Kenya, Uganda, or Burkina Faso or other locations that align with East Africa business hours. . (e.g. Europe or US East Coast) About Living Goods: Living Goods (LG) is a leading non-profit organization innovatively transforming the health of vulnerable communities. For over 15 years, Living Goods has worked alongside governments in Kenya, Uganda and Burkina Faso to strengthen community health systems so that frontline delivery works at scale. —continuously adapting to meet the needs of underserved communities. Today, as the global health funding landscape shifts and expectations for impact grow, Living Goods is evolving once again. Guided by deep experience and a commitment to innovation, we are entering a new phase focused on what we do best: partnering with government to build high-performing, scalable community health systems that deliver the health care services families need. Our forthcoming 2027–2030 strategy is designed to meet this moment. It centres on end-to-end performance optimisation—strengthening the foundations of government-led systems, institutionalising and scaling proven solutions, and developing new approaches to address emerging challenges. This includes harnessing the power of digital tools, data, and cutting-edge technologies such as AI to better support community health workers (CHWs) and the systems around them. Working in close partnership with governments, we aim to ensure CHWs are equipped with the tools, supervision, and data-driven insights needed to deliver high-quality care at scale. By 2030, Living Goods will support governments in three core countries to enable 50,000 CHWs to reach 25 million people—contributing to at least a 10% reduction in under-five and maternal mortality. About the Role: Living Goods is seeking a visionary Director of Communications to shape and drive its global communications strategy, including leading the launch of a refreshed brand and unified messaging framework aligned with the organization’s new strategic plan. This role calls for a proactive, hands-on strategic leader who can collaborate across teams to elevate the organization’s brand, amplify its external presence, and ensure consistency of messaging. The Director will play a central role in positioning Living Goods as a thought leader in advancing community health, working closely with internal teams and external partners to highlight the impact of our approaches. Reporting directly to the Chief of External Relations, this senior leadership position will serve as a trusted advisor to the executive team and a key driver in strengthening Living Goods’ visibility and influence worldwide. Key Responsibilities: Strategic Communications - Develop and execute a strategic communications plan that elevates visibility, strengthens brand awareness, and amplifies influence across global, Africa regional, and country-level markets, including Kenya, Uganda, and Burkina Faso. - Oversee and guide organizational messaging and positioning, ensuring high-quality on-brand content across events, digital, video, and print. - Lead the development of high-impact external communications products, including speeches, publications, reports, and op-eds. - Shape and advance Living Goods’ thought leadership strategy in close collaboration with program, digital health, and advocacy teams. - Ensure consistent application of brand guidelines and visual identity across all platforms. - Equip staff with the training and tools needed to confidently and consistently represent Living Goods’ work and strategy. - Direct digital and media engagement strategies, including social media, media relations, and performance monitoring to maximize reach and impact. - Develop and maintain comprehensive crisis communications and reputation management plans to proactively address potential challenges. Team Leadership - Lead and mentor a team of communications professionals who support global, regional, internal, and country strategic communications. - Collaborate with the People and Culture team to oversee key internal communications channels—providing strategic guidance to ensure clear, consistent communication with staff, while boosting engagement and knowledge sharing. - Manage relationships with external partners and vendors, including consultants for photography, editing, and graphic design, ensuring high-quality outputs aligned with organizational standards. Essential Qualifications, Experience, & Attributes: - A demonstrable commitment to international development and global health with at least 15 years of experience in communications with progressive levels of responsibility in public health or another international development sector. - At least 5 years of leading high-performing communications teams in matrixed organizations; skilled at inspiring, coaching, and developing talent while fostering collaboration across diverse teams. - Ability to combine big-picture strategic thinking with tactical execution, delivering measurable outcomes while maintaining attention to detail and quality. - Proven experience leading the management of organizational brands, including brand positioning, messaging frameworks, and visual identity, and ensuring consistent application across all internal and external channels. - Extensive hands-on experience designing and executing communications tools and strategies across print, digital, social media, video, and graphic design. Proficient in the MS Office Suite and basic experience with the Adobe Creative Cloud preferred but not required. - Proven success translating complex technical content into clear, compelling messages tailored for diverse audiences. - Forward-thinking, problem-solving professional who thrives on formulating new strategies, improving processes, and inspiring others to embrace communications excellence. - Skilled at representing the organization externally with media, donors, government partners, and other stakeholders. - English fluency is required; French and/or Kiswahili language skills are a plus. - An exceptional relationship builder, increasing rapport, trust, and transparency across a diverse and growing community of internal and external stakeholders. Why join Living Goods? - The opportunity to directly impact millions of lives through your communications efforts - Be part of a dynamic, diverse, and mission-driven global team - Competitive salary and benefits package - Potential for international travel and firsthand experience with our programs - Professional development and growth opportunities in a growing organization Compensation: A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need. Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability. Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.

• Oversees and manages development and implementation of communication and/or marketing strategies • Provides strategic counsel and implementation support • Monitors client satisfaction and proactively addresses any client issues • Coaches and mentors team to achieve performance goals