Account Director

Location

Massachusetts

Posted

75 days ago

Salary

0

Seniority

Lead

Bachelor Degree8 yrs expEnglishSalesforce

Job Description

Account Director

Datos Insights

• Ensure client satisfaction, engagement, and success. • Manage the onboarding process for new subscription clients. • Provide continued, proactive support with a key focus on retaining existing clients and increasing renewal rates and revenue. • Manage and renew insights and advisory contracts across 50 enterprise accounts. • Revenue forecasting and account planning on a monthly/quarterly/annual basis. • Work creatively with the onboarding experience for each new account. • Set up a regular method of engagement that works for each client. • Run and analyze client usage reports. • Plan and participate in client calls and meetings. • Create and edit presentations, spreadsheets, and reports as needed.

Job Requirements

  • Eight to 10 years of client services and B2B business development experience.
  • Ability to engage C-level and senior leadership within client organizations.
  • Track record of overachievement on goals or quotas.
  • Proficiency in MS Office and Salesforce.com.
  • Outstanding written and oral communication skills.
  • Strong project management and organizational skills.
  • Must thrive in a fast-paced environment.
  • Fluency in English.
  • A bachelor’s degree is required.
  • Experience in the financial services industry, research, or a subscription-based sales model is a plus.

Benefits

  • Aite Group offers membership to its syndicated research, which includes unlimited access to its analysts.
  • Aite Group conducts custom consulting projects, including white papers, in-person strategy sessions and Webinars, competitive analysis, market entry strategy, vendor evaluations, qualitative and quantitative customer research.

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