Datos Insights

• Ensure client satisfaction, engagement, and success. • Manage the onboarding process for new subscription clients. • Provide continued, proactive support with a key focus on retaining existing clients and increasing renewal rates and revenue. • Manage and renew insights and advisory contracts across 50 enterprise accounts. • Revenue forecasting and account planning on a monthly/quarterly/annual basis. • Work creatively with the onboarding experience for each new account. • Set up a regular method of engagement that works for each client. • Run and analyze client usage reports. • Plan and participate in client calls and meetings. • Create and edit presentations, spreadsheets, and reports as needed.