• Serve as Tier 1–2 support for hardware, software, and connectivity issues. • Handle onboarding/offboarding, Microsoft 365 account setup, and permissions. • Administer device management through Apple Business Essentials and Intune. • Guide staff on IT best practices and secure system usage. • Manage AWS and Azure environments, including VM hosting, storage, networking, and cost efficiency. • Support Windows and Linux servers, virtualization, and hybrid infrastructure. • Maintain backups, monitoring, and disaster recovery readiness. • Automate repetitive admin tasks where feasible. • Configure and support LAN/WAN, VPN, wireless networks, and Cisco devices. • Apply security policies, patches, and endpoint protections. • Assist in monitoring, audits, and compliance reporting. • Support infrastructure upgrades, SaaS integrations, and security initiatives. • Participate in application deployments, testing, and documentation. • Collaborate cross-functionally with IT leadership and engineering teams.

Role Description The NetSuite Systems Administrator will play a crucial role in managing and maintaining our NetSuite platform, ensuring its optimal performance, security, and usability. - Configure and customize the NetSuite system to align with the organization’s business processes and requirements. - Create and maintain custom fields, forms, workflows, records, and reports to support various departments. - Provide technical assistance to end-users, addressing inquiries, troubleshooting issues, and offering solutions promptly. - Conduct training sessions to onboard new users and enhance existing users’ proficiency in utilizing NetSuite effectively. - Manage user roles, permissions, and access controls to ensure data security and compliance with company policies. - Regularly review and update security settings to mitigate potential risks and vulnerabilities. - Plan, coordinate, and execute regular system upgrades, patches, and enhancements to maintain the system’s stability and feature set. - Collaborate with cross-functional teams to perform testing and ensure seamless transitions during upgrades. - Collaborate with developers and integration specialists to design, implement, and maintain integration between NetSuite and other applications/systems. - Oversee data imports, exports, and data quality initiatives to ensure accurate and reliable data within the system. - Monitor system performance and proactively identify areas for improvement, implementing optimization strategies as needed. - Troubleshoot and resolve performance-related issues, ensuring minimal disruptions to business operations. - Maintain comprehensive documentation of system configurations, processes, and procedures for reference and knowledge sharing. - Stay informed about NetSuite best practices and industry trends, recommending improvements to enhance system efficiency and effectiveness. Qualifications - Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience). - Demonstrated experience as a NetSuite Administrator or similar role, including hands-on experience configuring and customizing NetSuite. - Strong understanding of ERP systems, database management, and system integration concepts. - Proficiency in scripting languages (JavaScript, SuiteScript) for customizations and automation. - Excellent problem-solving skills with a proactive and analytical approach to troubleshooting. - Ability to communicate effectively with technical and non-technical stakeholders. - Prior experience with security and access management within NetSuite. - Familiarity with software development life cycle (SDLC) processes and methodologies. - NetSuite certifications (Administrator, SuiteFoundation, etc.) are a plus. - Demonstrated ability to navigate change and guide teams through transformational initiatives. Requirements - Location: Remote - only in Eastern or Central time zones. - Required Certification(s): NetSuite certifications of various sorts to be required. - Strong candidates will have experience in: NSBP, Salesforce, Celigo, Vertex, and/or Workato. - Visa sponsorship: Peak Technologies will not support/pursue visa sponsorships for this role now or in the future. - Salary: $90k-$115k+/- annually. - Schedule: Mon-Fri 8am-5pm +/-. Benefits - Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

• Design & Implement a next-generation DevOps Pipeline to include, standardized configuration, automated testing (security, static code, e2e, accessibility, SEO), automated reporting, infrastructure monitoring & self-healing • Maintain existing infrastructure delivering managed WordPress & Drupal hosting • Evaluate current local development environment and implement improvements • Contribute to Documentation Library on infrastructure, internal policies, and procedures • Virtualization platform evaluation • Infrastructure monitoring evaluation • Ensure documentation of Sevaa Network is accurate and kept up to date

• Manage day-to-day operations of the LMS, ensuring functionality, reliability, and accessibility for users • Configure system settings, permissions, roles, and hierarchies to meet organizational needs • Perform regular updates, patches, and upgrades to the LMS platform • Primary point of contact for LMS daily operations and end-user support • Maintains and monitors system performance • Partner with the team, instructors, and vendors to ensure optimal use of the LMS • Create, update, and deactivate user accounts as necessary • Monitor and troubleshoot user access issues, ensuring timely resolution • Provide guidance and technical support to end-users, instructors, and course designers • Publish and archive online or blended learning solutions, assign training curricula, and add and delete resources • Develop and maintain standard operating procedures (SOPs) and user guides for the LMS • Conduct training sessions for users, administrators, and course creators on LMS functionality