Title: Director of Product Marketing Location: Somerville United States Job Description: Join Modulate as we pioneer the future of conversational intelligence. Modulate is the leader in conversational voice intelligence. We enable platforms and enterprises to deeply understand how people communicate and take timely action based on those insights. Our products help detect harm, prevent fraud, and build safer, more trusted online and real-world voice environments. We are building a self-serve Conversation Intelligence Platform - APIs, workflows, and applications that bring voice understanding to customers at enterprise scale. We are building a self-serve Conversation Intelligence Platform - APIs, workflows, and applications that bring voice understanding to customers at enterprise scale. We're looking for a Director of Product Marketing who can take everything that makes Modulate remarkable and turn it into a brand presence, a narrative, and a content engine that earns us a seat at the table with the companies shaping the future of AI. If you've ever looked at a company doing genuinely groundbreaking work and wondered why no one's talking about them yet - this is that job. Your Impact You'll own how Modulate shows up in the world: what we say, where we say it, and how it lands. That means you'll be the connective tissue between our technology, our go-to-market motion, and the broader conversation happening in AI. What You Will Do Product Marketing This is the core of the role. You'll define how Modulate's products are understood - by buyers, by developers, by analysts, and by the market. - Own positioning and messaging for both flagship platforms - the Velma enterprise product and developer APIs - across customer segments, use cases, and buyer personas, and ensure that messaging is consistent from the first touchpoint through close - Support our PLG and developer GTM motion: Modulate pursues both enterprise and developer customers, with enormous potential through our product-led growth motion for our Developer APIs. You'll develop messaging and content tailored to developers and technical buyers - understanding that what compels a developer to try a product is very different from what compels a procurement team to sign a contract - Lead category creation: Modulate is not just competing in existing markets - we're defining a new one. You'll help establish "Ensemble Listening" and conversation intelligence as recognized categories, with Modulate at the center. - Own sales enablement: Partner with Sales on collateral, battlecards, and one-pagers, but also on training - ensuring reps deeply understand our differentiation, can handle objections, and know how to position against competitors - Build a unified marketing strategy together with the Senior Director of Growth Marketing, collaborating closely on campaign planning and ensuring product marketing and demand generation are tightly aligned and moving toward the same goals - Amplify product launches: Partner with Product to ensure every significant release has the right story, the right audience targeting, and the right enablement assets ready on day one Brand, Thought Leadership & PR - Maintain and evolve Modulate's brand narrative so that we're routinely mentioned alongside the leading AI companies - not as a comparison, but as a peer - Own PR strategy and manage relationships with external PR and communications partners to drive Modulate's presence in AI and tech media; identify the right moments, publications, and conversations where Modulate's voice belongs - Manage our social media presence (primarily LinkedIn and X/Twitter), with direct oversight of our Social Media Manager and a consistent content cadence that builds brand equity over time Website - Own the Modulate website as a strategic asset - overseeing content strategy, copy, and information architecture in partnership with the Senior Director of Growth Marketing - Manage the contracted development team and CMS to keep the site current, and build out templates and modules that make it easy for the broader team to publish and update content independently - Ensure the site accurately reflects our positioning, product capabilities, and category narrative at all times Campaign & Events - Develop integrated marketing campaigns tied to product launches, industry moments, and category-defining research - Represent Modulate at industry conferences and help secure speaking opportunities for our leadership team People Management You'll directly manage at least one team member (our Social Media Manager) from day one, with the team expected to grow as the function matures. We're looking for someone who takes people management seriously - who develops their reports, sets clear expectations, and builds a team culture consistent with Modulate's values. What We Are Looking For We care about what you can do, not your resume format. Here's what we're genuinely looking for: - Strong experience in B2B product marketing, ideally at a tech or AI company where the product was technically complex and required translating real depth into digestible narratives - Experience marketing to both enterprise buyers and technical/developer audiences - you understand that PLG and enterprise sales motions require different approaches, and you've worked within both - Demonstrated experience with category creation: you've helped define a market, not just compete in one - Experience in sales enablement beyond asset creation - you've run trainings, built enablement programs, and measured their impact - Comfort owning market research, competitive intelligence, and buyer persona work as core parts of the job, not side projects - Experience with analyst relations (Gartner, Forrester, or equivalent) - Experience managing at least one direct report, with a genuine commitment to developing your team - You write well. Really well. Not just grammatically - with a point of view, and you know when to be bold - You understand how AI conversations happen online and offline: which journalists matter, which newsletters get read, which conferences set the agenda - You care about Modulate's mission: using AI to make online spaces safer and more trustworthy, and to protect people from fraud and harm - You approach ethical questions with seriousness. We operate in sensitive domains - fraud, harassment, vulnerable users - and our marketing should reflect that responsibility What We Don't Care About - Exact years of experience. If you can do this job, we want to hear from you. - Where you went to school. - Whether your path here was traditional. It probably shouldn't be. Why Modulate - We're the top expert in voice AI. Not a feature at a bigger company. The company. - Our technology genuinely works - 500M conversations analyzed, 40M people protected, results that enterprise customers measure and believe - We're small enough that what you build will be unmistakably yours, and large enough that it'll reach people who matter - You'll have real influence on product direction, company narrative, and where we go next Benefits At Modulate, we prioritize people and sustainability-because doing great work requires feeling supported and safe. Some of our key benefits include: - Competitive salary + equity- Full health, dental, and vision coverage - Flexible PTO, with a strong culture of taking it - Weekly team lunches with dietary accommodations - Hybrid work: core in-office days with flexible remote options - Regular leadership and industry learning sessions - Support for career development and continued learning' Up to 8 weeks work-from-anywhere policy - A deeply inclusive, human-centered culture Pay Transparency Modulate believes in transparency as a cornerstone of equity and trust. Compensation for this role is based on seniority, skills, and experience. Salary: $165k to $190K a year Equity: Offered Other perks: HSA, FSA, 15 holidays, professional growth resources

• Own and drive the way Swoogo goes to market with AI based features • Partner with product to translate technical product capabilities into value based messaging that drive sign-ups, activations, expansions, and customer value. • Partner with Demand Gen to create campaigns that tie product value to pipeline and revenue. • Contribute to positioning and messaging for Swoogo's Platform and AI-based Features, ensuring it resonates with our ICPs and differentiates Swoogo in the market. • Own product launches from end-to-end in collaboration with Product & Engineering, Sales, Marketing, and CX (positioning → messaging → sales enablement → measurement). • Create sales enablement resources (key messaging, battlecards, sales decks, landing pages) that help our teams close deals faster and smarter. • Conduct market, competitive, and customer research to uncover insights that shape product roadmap and GTM strategy. Package insights up for sales and update regularly. • Translate technical features into compelling content (blog posts, web copy, videos, webinars) that highlight customer outcomes and product ROI. • Enable internal teams (Sales, CX, Marketing) with consistent, up-to-date product knowledge and competitive intelligence. • Build strong relationships with Product & Engineering teams to bring the voice of the market into roadmap decisions. • Design and optimize onboarding flows, freemium trials, or product tours to improve time-to-value. • Work with in-app engagement and messaging platforms (Appcues) to educate and convert users.

• Translate product vision into differentiated market positioning by defining clear messaging, positioning, and value propositions that strengthen brand equity and competitive advantage • Lead customer-backed commercialization and GTM execution, driving launch excellence across product, sales, marketing, and support to accelerate adoption and revenue • Continuously optimize GTM performance using market feedback, win/loss insights, and funnel data to improve sales enablement, demand generation, and execution effectiveness • Synthesize buyer, customer, and competitive intelligence into actionable insights, owning the end-to-end product content strategy across the customer journey and partnering with Commercial and Field Marketing to power campaigns and equip commercial teams.

• Develop and execute go-to-market and adoption strategies, ensuring strong positioning and growth. • Monitor performance, identify key trends, and adjust strategies through data-driven insights and regular reporting. • Identify emerging technical trends and use cases to pivot strategies based on real-time data and market shifts. • Identify new acquisition channels and test them to scale growth using real-time performance metrics. • Lead cross-functional initiatives with product, growth, and organic teams to align on initiatives and accelerate adoption in selected markets, testing and optimizing strategies accordingly. • Define the scope of marketing initiatives, including timelines, progress updates, deliverables, and expected impact. • Act proactively with a hands-on, "can-do" attitude to drive adoption and achieve growth targets.