Modulate, Inc.

Title: AI Product Manager (APIs & Applications) Location: Somerville, MA, United States Product / Full-time / Hybrid Job Description: Join Modulate as we pioneer the future of conversational intelligence. Modulate is the leader in conversational voice intelligence. We enable platforms and enterprises to deeply understand how people communicate and take timely action based on those insights. Our products help detect harm, prevent fraud, and build safer, more trusted online and real-world voice environments. We are building a self-serve Conversation Intelligence Platform - APIs, workflows, and applications that bring voice understanding to customers at enterprise scale. We are building a self-serve Conversation Intelligence Platform - APIs, workflows, and applications that bring voice understanding to customers at enterprise scale. We're looking for a qualified AI Product Manager (APIs & Applications) to help drive the development and evolution of this platform. In this role, you'll define and execute a product strategy that enables developers and enterprises to easily integrate Modulate's voice intelligence into their systems, delivering scalable, reliable, and intuitive APIs and applications that create meaningful customer and business impact. Your Impact As our AI Product Manager (APIs & Enterprise Applications), your work will directly impact: - How developers and enterprises adopt Modulate's platform through best-in-class API and integration experiences - The speed at which Modulate ships customer-facing applications on top of our core conversation intelligence technology - The quality of enterprise self-serve workflows and dashboards, enabling customers to take real-time action from voice insights - Modulate's ability to scale from flagship deployments into a repeatable platform business, expanding our product reach across industries This is a high-ownership role where you will help define and ship the platform foundation for the next phase of Modulate's growth. What You'll Do - Drive end-to-end execution across key platform product areas: APIs, integrations, enterprise workflows, dashboards, and self-serve UX - Translate strategy into clear scope, milestones, and shipped outcomes in close partnership with Engineering - Run fast build→launch→learn cycles with constant iteration and high transparency - Contribute strong product design thinking and help raise the UX bar across the platform - Start as the VP's right hand across priorities, with opportunity to own a full platform domain over time What We're Looking For - 5-7 years of experience shipping real products, from MVP to scale - Extreme ownership mindset: you drive outcomes end-to-end, not just process - Strong product taste and clear passion for UX and design quality - Strong data analytics and metrics experience - Comfort operating in a fast-moving startup environment with high urgency and shifting priorities Technical Skills - Experience working closely with APIs, developer workflows, or technical enterprise products - Ability to prototype functional product experiences quickly (technical fluency matters) - Strong communication and execution discipline across Product + Engineering Benefits At Modulate, we prioritize people and sustainability-because doing great work requires feeling supported and safe. Some of our key benefits include: - Competitive salary + equity- Full health, dental, and vision coverage - Flexible PTO, with a strong culture of taking it - Weekly team lunches with dietary accommodations - Hybrid work: core in-office days with flexible remote options - Regular leadership and industry learning sessions - Support for career development and continued learning - Up to 8 weeks work-from-anywhere policy - A deeply inclusive, human-centered culture Pay Transparency Modulate believes in transparency as a cornerstone of equity and trust. Compensation for this role is based on seniority, skills, and experience. Salary: $130K-$160K Equity: Offered Other perks: HSA, FSA, 15 holidays, professional growth resources About Modulate Modulate is on a mission to make voice a force for good online. Our tools help communities thrive by proactively detecting toxic behavior, protecting user identity, and empowering safety teams. We're trusted by leaders in gaming and beyond-and we're growing fast. We believe that great cultures don't just happen. That's why we've built a foundation of intentional systems: from bias-reducing hiring practices to transparent pay to tools that help teams collaborate across communication styles. At Modulate, we treat people like people-and we're building technology that does the same. Ready to join us? Apply here or reach out directly-we're excited to meet you. A quick note as you apply We kindly ask that you apply through the website rather than emailing [email protected]. For the questions "Your fit for the role," "Your values/goals," and "Why Modulate?" on our application form, we kindly ask that you focus your responses on experiences and motivations that directly relate to the role. Please avoid including details that would reveal protected demographic information (such as race, age, gender, ethnicity, or sexual orientation), as we strive to assess all candidates equitably and without bias. We also want to hear your authentic voice. While it can be helpful to use tools to support your thinking, we ask that your responses reflect your own perspective. Applications with significant overlap or duplication from other submissions will not be considered. $130,000 - $160,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Director of Product Marketing Location: Somerville United States Job Description: Join Modulate as we pioneer the future of conversational intelligence. Modulate is the leader in conversational voice intelligence. We enable platforms and enterprises to deeply understand how people communicate and take timely action based on those insights. Our products help detect harm, prevent fraud, and build safer, more trusted online and real-world voice environments. We are building a self-serve Conversation Intelligence Platform - APIs, workflows, and applications that bring voice understanding to customers at enterprise scale. We are building a self-serve Conversation Intelligence Platform - APIs, workflows, and applications that bring voice understanding to customers at enterprise scale. We're looking for a Director of Product Marketing who can take everything that makes Modulate remarkable and turn it into a brand presence, a narrative, and a content engine that earns us a seat at the table with the companies shaping the future of AI. If you've ever looked at a company doing genuinely groundbreaking work and wondered why no one's talking about them yet - this is that job. Your Impact You'll own how Modulate shows up in the world: what we say, where we say it, and how it lands. That means you'll be the connective tissue between our technology, our go-to-market motion, and the broader conversation happening in AI. What You Will Do Product Marketing This is the core of the role. You'll define how Modulate's products are understood - by buyers, by developers, by analysts, and by the market. - Own positioning and messaging for both flagship platforms - the Velma enterprise product and developer APIs - across customer segments, use cases, and buyer personas, and ensure that messaging is consistent from the first touchpoint through close - Support our PLG and developer GTM motion: Modulate pursues both enterprise and developer customers, with enormous potential through our product-led growth motion for our Developer APIs. You'll develop messaging and content tailored to developers and technical buyers - understanding that what compels a developer to try a product is very different from what compels a procurement team to sign a contract - Lead category creation: Modulate is not just competing in existing markets - we're defining a new one. You'll help establish "Ensemble Listening" and conversation intelligence as recognized categories, with Modulate at the center. - Own sales enablement: Partner with Sales on collateral, battlecards, and one-pagers, but also on training - ensuring reps deeply understand our differentiation, can handle objections, and know how to position against competitors - Build a unified marketing strategy together with the Senior Director of Growth Marketing, collaborating closely on campaign planning and ensuring product marketing and demand generation are tightly aligned and moving toward the same goals - Amplify product launches: Partner with Product to ensure every significant release has the right story, the right audience targeting, and the right enablement assets ready on day one Brand, Thought Leadership & PR - Maintain and evolve Modulate's brand narrative so that we're routinely mentioned alongside the leading AI companies - not as a comparison, but as a peer - Own PR strategy and manage relationships with external PR and communications partners to drive Modulate's presence in AI and tech media; identify the right moments, publications, and conversations where Modulate's voice belongs - Manage our social media presence (primarily LinkedIn and X/Twitter), with direct oversight of our Social Media Manager and a consistent content cadence that builds brand equity over time Website - Own the Modulate website as a strategic asset - overseeing content strategy, copy, and information architecture in partnership with the Senior Director of Growth Marketing - Manage the contracted development team and CMS to keep the site current, and build out templates and modules that make it easy for the broader team to publish and update content independently - Ensure the site accurately reflects our positioning, product capabilities, and category narrative at all times Campaign & Events - Develop integrated marketing campaigns tied to product launches, industry moments, and category-defining research - Represent Modulate at industry conferences and help secure speaking opportunities for our leadership team People Management You'll directly manage at least one team member (our Social Media Manager) from day one, with the team expected to grow as the function matures. We're looking for someone who takes people management seriously - who develops their reports, sets clear expectations, and builds a team culture consistent with Modulate's values. What We Are Looking For We care about what you can do, not your resume format. Here's what we're genuinely looking for: - Strong experience in B2B product marketing, ideally at a tech or AI company where the product was technically complex and required translating real depth into digestible narratives - Experience marketing to both enterprise buyers and technical/developer audiences - you understand that PLG and enterprise sales motions require different approaches, and you've worked within both - Demonstrated experience with category creation: you've helped define a market, not just compete in one - Experience in sales enablement beyond asset creation - you've run trainings, built enablement programs, and measured their impact - Comfort owning market research, competitive intelligence, and buyer persona work as core parts of the job, not side projects - Experience with analyst relations (Gartner, Forrester, or equivalent) - Experience managing at least one direct report, with a genuine commitment to developing your team - You write well. Really well. Not just grammatically - with a point of view, and you know when to be bold - You understand how AI conversations happen online and offline: which journalists matter, which newsletters get read, which conferences set the agenda - You care about Modulate's mission: using AI to make online spaces safer and more trustworthy, and to protect people from fraud and harm - You approach ethical questions with seriousness. We operate in sensitive domains - fraud, harassment, vulnerable users - and our marketing should reflect that responsibility What We Don't Care About - Exact years of experience. If you can do this job, we want to hear from you. - Where you went to school. - Whether your path here was traditional. It probably shouldn't be. Why Modulate - We're the top expert in voice AI. Not a feature at a bigger company. The company. - Our technology genuinely works - 500M conversations analyzed, 40M people protected, results that enterprise customers measure and believe - We're small enough that what you build will be unmistakably yours, and large enough that it'll reach people who matter - You'll have real influence on product direction, company narrative, and where we go next Benefits At Modulate, we prioritize people and sustainability-because doing great work requires feeling supported and safe. Some of our key benefits include: - Competitive salary + equity- Full health, dental, and vision coverage - Flexible PTO, with a strong culture of taking it - Weekly team lunches with dietary accommodations - Hybrid work: core in-office days with flexible remote options - Regular leadership and industry learning sessions - Support for career development and continued learning' Up to 8 weeks work-from-anywhere policy - A deeply inclusive, human-centered culture Pay Transparency Modulate believes in transparency as a cornerstone of equity and trust. Compensation for this role is based on seniority, skills, and experience. Salary: $165k to $190K a year Equity: Offered Other perks: HSA, FSA, 15 holidays, professional growth resources