• You’ll be based out of your residence and travel throughout the state Monday through Friday in a company-supplied van, troubleshooting, repairing and installing CNC machines at various customer locations. • Creating legendary value to our customers through service by being the world’s best and most knowledgeable service engineer in the industry with the desire to continually learn each and every day.

• Install and maintain Growth Direct systems to meet or exceed customer expectations • Perform successful installations at new and existing customer sites • Complete regularly scheduled Preventative Maintenance activities on time 100% of the time • Provide dependable and reliable service for emergency customer repairs per service levels defined by the Warranty or Service Contract 100% of the time • Complete all paperwork within departmental goals 100% of the time (Service & Expense reports, SFDC requirements) • Complete all necessary training on time to meet Quality requirements • Develop working knowledge of industry practices and company policies • Support the new instrument Sales Process by performing site inspections

• Provide expert technical support to Distalmotion customers across the United States. • Install, maintain, troubleshoot, and repair Distalmotion products within the assigned territory. • Ensure high service quality and customer satisfaction. • Perform scheduled maintenance activities and preventive maintenance. • Diagnose and resolve technical issues within designated response times. • Coordinate system deliveries, installations, and hardware deployments for new customers. • Provide technical support and training to end users and internal teams. • Develop strong relationships with customers and maintain regular communication. • Support hospital interactions, trade shows, demonstrations, and other company events. • Maintain complete and accurate documentation of all service activities. • Collaborate with Service Support, R&D, and Supply Chain teams for product improvements.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations