Rapid Micro Biosystems

• Install and maintain Growth Direct systems to meet or exceed customer expectations • Perform successful installations at new and existing customer sites • Complete regularly scheduled Preventative Maintenance activities on time 100% of the time • Provide dependable and reliable service for emergency customer repairs per service levels defined by the Warranty or Service Contract 100% of the time • Complete all paperwork within departmental goals 100% of the time (Service & Expense reports, SFDC requirements) • Complete all necessary training on time to meet Quality requirements • Develop working knowledge of industry practices and company policies • Support the new instrument Sales Process by performing site inspections

• Leading and developing a geographically dispersed team of Field Service Engineers (FSEs). • Ensuring operational excellence, adherence to regulatory standards. • Delivering preventive maintenance, installations, troubleshooting, and repair services across the EU and APAC regions.

Role Description As a part of the RMB Global Customer Support Team, the Validation Specialist is responsible for execution of validation protocols for a cutting edge, automated system, including: - Installation/Operation Qualifications - Performance Qualifications - Support throughout the Method Qualification process Additional responsibilities include: - Writing/revising SOPs and validation documents - Documenting customer feedback - Contributing as the technical expert during the Sales process This role requires up to 80% travel across North America, Europe, and Asia. Typical trips last approximately one week, with occasional longer assignments. The anticipated start date for this role is Monday, July 6. Qualifications - Bachelor's Degree in Life Sciences Discipline - 2+ years of experience in the pharmaceutical industry in either Microbiology QC Labs or Validation Requirements - Strong technical writing, verbal communication, and presentation skills - Excellent problem solving and troubleshooting skills - Experience and competence in a range of microbiological methods - Knowledge of GxPs - Knowledge of 21 CFR Part 11 and Annex 11 - Enthusiastic, detail oriented, and capable of working independently as well as within a cross-functional team - Proficient in Microsoft Office including Word, Excel, and PowerPoint - Ability to form dependable and professional relationships with customers - Project Management experience is a plus Benefits - Competitive total compensation package - Attractive benefits package - Cash incentive opportunities - Equity grant The base annual salary hiring range for this position is $70,000-$85,000. Starting salaries are determined based on skills, experience, budget, and other job-related factors. More information about our total compensation package will be shared with candidates during the recruitment process.

• Drive account penetration at the executive level within target organizations • Expand key customer footprint globally, focusing on North America and EMEA. • Create and execute strategy, align resources, and develop senior relationships to maximize growth and revenue.