• Contact professionals within a specified geographic area • Present the current offer • Handover to the account manager to convert the lead into a prospect • Mandatory lead quota (e.g., minimum of 2 leads provided for 2 hours of work per day) • Bonuses for sales closed from prospected leads

• Respond to patient inquiries regarding billing statements, account balances, insurance claims, and payment options via phone. • Process patient payments, including credit card transactions, online payments, setting up payment plans, and processing financial assistance applications as appropriate. • Explain billing processes, insurance coverages, and payment options to patients in a clear, empathetic, and professional manner. • Research/Review Explanation of Benefits (EOB's) that reflect payment or denial of patient medical claims in order to respond to patient inquiries. • Accurately and concisely document patient's account with proper feedback, call summary and any resolution provided during each call. • Process credit card transaction with patients over the phone and correctly apply proper payment. • Work patient correspondence with regards to address corrections, bankruptcy documents, returned mail, etc. • Liaison with the collection department to ensure proper balances, payments or adjustments are communicated on individual patient accounts as they arise. • Familiarity with negotiated contracts and applicable fee schedules. • Maintain or exceed department goals related to abandon rate, call volume, answer call rate, etc. • Assist with other related revenue cycle tasks as needed, such as contacting payment plan and patient paid direct, and self-pay patients for payment, emailing Financial Assistance Applications, etc.

• Manage and strengthen client relationships in China, ensuring high levels of customer satisfaction and loyalty. • Develop and execute account strategies to address client needs and drive regional business growth. • Collaborate with cross-functional teams to deliver tailored solutions for clients’ global expansion requirements. • Monitor client accounts and provide proactive support, resolving issues in a timely and effective manner. • Conduct regular business reviews and check-ins to assess service effectiveness and gather client feedback. • Identify opportunities for upselling and cross-selling GoGlobal’s services to existing clients. • Stay informed on market trends, payroll practices, and regulatory updates in China to provide clients with expert recommendations. • Other ad hoc services requested by the Company.

About the Position At 3Shape, we are committed to leading digital dentistry and improving the lives of the people we serve. We are seeking a motivated, data-driven, and collaborative Territory Manager to support the US Northeast area (Ideal Candidate will be located in Philadelphia or surrounding area). You will play a vital role in driving revenue growth and retention by managing accounts with reseller partners as well as identifying and landing new opportunities to expand our customer base. Success in this role requires a strong balance of on-field reseller partner management, strategic prospecting and pipeline execution. You will be the primary point of contact for customers in your book of business and partner closely with different cross-functional teams like Customer Success, Inside Sales, Business Development, and Marketing. Key Responsibilities - Identify, establish and foster relationships with reseller counterparts, key stakeholders and decision makers across the territory - Foster and develop assigned reseller relationships to maximize territory penetration - Mobilize regional resources to anticipate and respond to customer needs, concerns, and opportunities at the territory level - Engage the reseller’s sales representatives to implement and execute sales demand strategies - Provide the reseller sales representatives with sufficient support and customer engagement to achieve or exceed the territory sales budget - Understand and support efforts across all 3Shape specialized industries—Clinical, Laboratory, Orthodontics and Special Markets, both within and outside assigned territory - Identify, establish and foster relationships with key stakeholders and decision makers across the portfolio - Utilize business tools to identify reseller/branch-specific growth opportunities - Utilize critical resources (people, process, programs, tools, and technology) to meet customer needs - Manage and coordinate appropriate demand resources, tailored to specific customer and level needs - Create cost-benefit analysis for deploying resources and prioritizing the opportunities - Participate in co-travels, branch meetings, reseller sales/promotional events, study club activities and business review meetings with local partners. Ensure strong 3Shape presence. - Conduct live or virtual demos on 3Shape digital scanners and software solutions. - Utilize 3Shape resources to support reseller and end-use customer needs and to keep abreast of business climate, sales operations processes, general product knowledge and product enhancements. - Participate in company-provided training and events on all 3Shape products, at the appropriate level for the territory and clients - Provide continued support and training of assigned reseller representatives – this may include work with both existing and new product releases - Participate in reseller branch promotional activities, local and national tradeshows/ exhibits/ conventions - Understand clinic and lab workflow, in addition to updates in product applications, market conditions, competitor activities, advertising and promotional trends - Coordinate with Inside Sales Team on pipeline management and field engagement (record sales, distributor partners, training, exhibition attendance, relationship activity, etc.) - Utilize CRM to track sales activity Qualifications · Bachelor’s degree, preferably in a business or management function or equivalent experience · 3+ years of sales experience in product sales within dental (preferred) · Competency in sales pipeline management and CRM tools (dynamics, salesforce) · Demonstrated proficiency with Microsoft Office Suite: Outlook, Word, Excel, PowerPoint · Experience working in a team environment with multiple stakeholders and decision-makers · Demonstrated consistent goal attainment through selling direct or reseller partners · Strong desire to learn and grow within a team-based culture · Constantly refining sales skills to adapt to an ever-changing landscape · A valid US driver’s license and legally able to work in the US Additional Information about the Position: - This is a US Based Remote Position (Ideal Candidate will be located in Philadelphia or surrounding area) - Domestic Travel about 50-70% within territory - Overnight Travel about 30% What We Offer - Comprehensive medical, vision and dental benefits, 401k - A unique opportunity to work in a global, innovative MedTech company. - A collaborative and international work environment - The chance to contribute to strategic partnerships that can transform digital dentistry practices We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community. About us 3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.