• Lead discovery sessions with new clients to understand their business model, gather detailed requirements, and define onboarding success metrics. • Use this information to develop and manage comprehensive project plans, including timelines, milestones, risk mitigation strategies, and documentation of evolving client needs to ensure transparency, alignment, and a successful onboarding experience. • Gather all required documentation, coordinate internal workflows, and align resources to keep things moving smoothly. • Collaborate with cross-functional project teams internally and with third party vendors to ensure deliverables are met and that all stakeholders are aligned throughout the project. • Conduct project status meetings, champion accountability across departments, and provide regular progress updates to leadership and clients. • Serve as a partner to clients, helping them navigate system adoption, configuration, and training in a way that aligns with their goals. • For projects involving data conversion, take ownership of understanding the client’s current system(s), or processes, and investigate incoming data for accuracy and completeness. • Using Excel or other tools to perform data analysis, validate conversion accuracy, and compare post-conversion results with client expectations. • Oversees client training and customer visits for assigned projects, delivering enablement materials, assisting with training sessions, and ensuring clients are empowered to manage their systems confidently. • Own the review and training of financial reporting post-billing, ensuring the client understands how to access, interpret, and use ABC reports effectively. • Take ownership of escalations and complex issues, drive resolution independently, and ensure outcomes support long-term client success. • Contribute to the ongoing improvement of onboarding processes by sharing project insights, enhancing workflows and templates, and supporting team development through mentorship and knowledge-sharing. • Stay current on ABC platform functionality to serve as a product expert during onboarding and guide clients toward full adoption.

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Estimator 2 – Remote OH Remote: At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: - Receive and process customer estimating requests across multiple brands accurately and promptly. - Review and verify order details, making corrections as needed to ensure accuracy. - Interpret complex customer requirements and expectations to deliver precise estimates. - Understand and manage complex customer requirements, resolving product application issues in estimating requests. - Communicate with customers to clarify ambiguous requests and resolve issues. - Utilize business tools, processes, and procedures to manage estimating requests. - Track and compile data for measurement, analysis, and reporting purposes. - Collaborate with internal departments to ensure accurate account handling and quick resolution of customer concerns. - Work with the estimating team to identify and implement process improvements. - Prepare pricing estimates for hollow-metal products, understanding basic customer specifications. - Consistently meet service level agreements set by management. - Partner with cross-functional groups to drive continuous improvement in estimating services. - Contribute effectively within a team environment. - Perform additional duties as assigned by the manager. What You Need to Succeed: - 4+ years related industry/service experience and/or training HS Diploma or GED required - 2 year degree preferred or equivalent years of industry experience - Must demonstrated leadership skills or potential - Strong proficiency with PC-based software (Microsoft Outlook, Word, Excel) and basic web applications - In-depth knowledge of complex products and features across multiple brands and categories - Strong multitasking, prioritization, and time-management abilities - Analytical problem-solving skills, with the ability to evaluate alternatives and make independent decisions quickly - Experience working in a cross-functional, virtually managed, collaborative team environment - Ability to apply knowledge of internal processes to handle complex estimating requests Why Work for Us? Allegion is a Great Place to Grow your Career if: - You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. - You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. - You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! - You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: - Health, dental and vision insurance coverage, helping you “be safe, be healthy”. - A commitment to your future with a 401K plan, offering a 6% company match and no vesting period - Tuition Reimbursement - Employee Discounts through Perks at Work - Community involvement and opportunities to give back so you can “serve others, not yourself” - Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

The Senior Project Coordinator works with the Optus sales team, customers, technical experts and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOW’s, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met, and ensuring customer satisfaction. For candidates outside of driving distance to our office, this role may be offered as a remote opportunity. Responsibilities: - Assist in the development and review of project SOW’s - Develop project plans and schedules necessary for the successful completion of projects and rollouts - Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible - Place and\or coordinate equipment and material orders and shipments needed for projects - Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work - Conduct conference calls with customers and vendors to update project progress and status - Take necessary action to keep projects on schedule and on budget - Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project - Develop internal process documentation and external customer documentation - Develop opportunities to improve the pre or post project\installation processes - Possess an in-depth understanding of customer specific account requirements - Coordinate complex new or move, add, changes for carrier services if needed - Handles complex scopes of work, issues, or customer challenges; escalates to Management if needed - Serve as mentor/trainer for team members as assigned by Management - Model appropriate behavior in regards to Optus’ Core Values and Code of Ethics policies and supports Optus’ team approach to quality to drive Optus forward - Other duties or tasks as assigned by management Requirements: - College degree preferred or equivalent experience - 5+ years of project coordination or project management experience in the telecommunications or low voltage industry. - Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook - Strong attention to detail and great organizational skills - Strong negotiation skills - Must be a team player with a positive attitude and able to demonstrate excellent customer service skills - This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change. Who We Are: We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible. At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence. What We Offer: - Pay range is between $27/hr. - $32/hr., based on experience. - 401(k) - 401(k) matching - AD&D insurance - Dental insurance - Disability insurance - Employee assistance program - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Professional development assistance - Referral program - Tuition reimbursement - Vision insurance Physical Demands/Working Conditions: Limited travel to off-site customer locations. Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs., periodically, throughout workday. Ability to stand, walk, climb stairs, sit in one place, squat and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions. Ability to work together effectively and professionally with internal and external customers. “Equal Opportunity M/F/Disability/Vet Employer”

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. HQR is looking for a Project Manager to join the Team! HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Position Summary The Project Manager supports delivery and operational coordination for large technical programs. The role partners closely with a hands-on Program Director who oversees contract execution and program delivery. The Project Manager helps maintain delivery structure, program visibility, and operational discipline across multiple teams. You coordinate cross-functional work across engineering, product, and human centered design teams. You manage schedules, track risks, maintain program documentation, and support stakeholder communication. The role helps ensure delivery meets program timelines, contractual commitments, and quality standards. This position requires strong organization, communication, and execution skills. The Project Manager acts as a central coordination point across teams while supporting the Program Director in day-to-day program operations. Security Clearance Requirements - US Citizenship or documented proof of eligibility to work in the US without Sponsorship - US Residency for at least the past 3 years - Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation - Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See article Work that matters, with perks that deliver. Discover how Bellese Technologies invests in you through a benefits suite that makes every day better - Remote First, Remote Only Culture - Four weeks paid time off yearly (prorated based on start date for the first year) - 10 paid floating company holidays - Flexible schedule - Work from home setup including a Macbook - Collaborative, learning environment - Medical, dental, and company-paid vision insurance - Optional HSA account with some medical plans and a company contribution - Company paid basic life and AD&D insurance coverages - Company paid short and long term life insurance - Optional critical illness and accident insurance - 401K plan with 3% safe harbor contribution - Wellness resources and virtual care - Perks Plus employee discounts You will like it here if - You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. Key Responsibilities - Support program planning activities including scope definition, scheduling, and milestone tracking. - Track project progress and maintain visibility into risks, dependencies, and delivery timelines. - Identify delivery risks, operational blockers, and cross-team dependencies and support resolution. - Maintain program documentation including project plans, delivery plans, risk logs, and status reports. - Prepare delivery updates and program status reports for leadership and stakeholders. - Support resource planning and capacity tracking across teams. - Assist with budget tracking and financial coordination activities. - Facilitate working sessions including planning meetings, delivery reviews, and cross-team coordination meetings. - Support onsite team events, workshops, and program meetings when needed. - Support operational improvements to strengthen delivery visibility and coordination. - Help improve program workflows, documentation practices, and cross-team collaboration. Required Qualifications - 3+ years of project management experience in technical or software delivery environments. - Experience supporting complex cross-functional initiatives with multiple stakeholders. - Strong organizational, planning, and communication skills. - Experience managing schedules, risks, and dependencies across multiple teams. - Proficiency with project tracking tools such as Jira, Confluence, or similar platforms. Preferred Qualifications - Experience managing delivery in Agile or hybrid delivery environments. - Experience supporting government or regulated programs. - Experience working within large multi-team software programs. $93,500 - $128,000 a year The Salary range for Project Manager I is $93.500-$128,000 The Salary range for Project Manager I is $93.500-$128,000 U.S. citizen or legal right to work in the United States without sponsorship