The Senior Project Coordinator works with the Optus sales team, customers, technical experts and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOW’s, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met, and ensuring customer satisfaction. For candidates outside of driving distance to our office, this role may be offered as a remote opportunity. Responsibilities: - Assist in the development and review of project SOW’s - Develop project plans and schedules necessary for the successful completion of projects and rollouts - Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible - Place and\or coordinate equipment and material orders and shipments needed for projects - Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work - Conduct conference calls with customers and vendors to update project progress and status - Take necessary action to keep projects on schedule and on budget - Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project - Develop internal process documentation and external customer documentation - Develop opportunities to improve the pre or post project\installation processes - Possess an in-depth understanding of customer specific account requirements - Coordinate complex new or move, add, changes for carrier services if needed - Handles complex scopes of work, issues, or customer challenges; escalates to Management if needed - Serve as mentor/trainer for team members as assigned by Management - Model appropriate behavior in regards to Optus’ Core Values and Code of Ethics policies and supports Optus’ team approach to quality to drive Optus forward - Other duties or tasks as assigned by management Requirements: - College degree preferred or equivalent experience - 5+ years of project coordination or project management experience in the telecommunications or low voltage industry. - Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook - Strong attention to detail and great organizational skills - Strong negotiation skills - Must be a team player with a positive attitude and able to demonstrate excellent customer service skills - This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change. Who We Are: We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible. At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence. What We Offer: - Pay range is between $27/hr. - $32/hr., based on experience. - 401(k) - 401(k) matching - AD&D insurance - Dental insurance - Disability insurance - Employee assistance program - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Professional development assistance - Referral program - Tuition reimbursement - Vision insurance Physical Demands/Working Conditions: Limited travel to off-site customer locations. Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs., periodically, throughout workday. Ability to stand, walk, climb stairs, sit in one place, squat and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions. Ability to work together effectively and professionally with internal and external customers. “Equal Opportunity M/F/Disability/Vet Employer”

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. HQR is looking for a Project Manager to join the Team! HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Position Summary The Project Manager supports delivery and operational coordination for large technical programs. The role partners closely with a hands-on Program Director who oversees contract execution and program delivery. The Project Manager helps maintain delivery structure, program visibility, and operational discipline across multiple teams. You coordinate cross-functional work across engineering, product, and human centered design teams. You manage schedules, track risks, maintain program documentation, and support stakeholder communication. The role helps ensure delivery meets program timelines, contractual commitments, and quality standards. This position requires strong organization, communication, and execution skills. The Project Manager acts as a central coordination point across teams while supporting the Program Director in day-to-day program operations. Security Clearance Requirements - US Citizenship or documented proof of eligibility to work in the US without Sponsorship - US Residency for at least the past 3 years - Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation - Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See article Work that matters, with perks that deliver. Discover how Bellese Technologies invests in you through a benefits suite that makes every day better - Remote First, Remote Only Culture - Four weeks paid time off yearly (prorated based on start date for the first year) - 10 paid floating company holidays - Flexible schedule - Work from home setup including a Macbook - Collaborative, learning environment - Medical, dental, and company-paid vision insurance - Optional HSA account with some medical plans and a company contribution - Company paid basic life and AD&D insurance coverages - Company paid short and long term life insurance - Optional critical illness and accident insurance - 401K plan with 3% safe harbor contribution - Wellness resources and virtual care - Perks Plus employee discounts You will like it here if - You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. Key Responsibilities - Support program planning activities including scope definition, scheduling, and milestone tracking. - Track project progress and maintain visibility into risks, dependencies, and delivery timelines. - Identify delivery risks, operational blockers, and cross-team dependencies and support resolution. - Maintain program documentation including project plans, delivery plans, risk logs, and status reports. - Prepare delivery updates and program status reports for leadership and stakeholders. - Support resource planning and capacity tracking across teams. - Assist with budget tracking and financial coordination activities. - Facilitate working sessions including planning meetings, delivery reviews, and cross-team coordination meetings. - Support onsite team events, workshops, and program meetings when needed. - Support operational improvements to strengthen delivery visibility and coordination. - Help improve program workflows, documentation practices, and cross-team collaboration. Required Qualifications - 3+ years of project management experience in technical or software delivery environments. - Experience supporting complex cross-functional initiatives with multiple stakeholders. - Strong organizational, planning, and communication skills. - Experience managing schedules, risks, and dependencies across multiple teams. - Proficiency with project tracking tools such as Jira, Confluence, or similar platforms. Preferred Qualifications - Experience managing delivery in Agile or hybrid delivery environments. - Experience supporting government or regulated programs. - Experience working within large multi-team software programs. $93,500 - $128,000 a year The Salary range for Project Manager I is $93.500-$128,000 The Salary range for Project Manager I is $93.500-$128,000 U.S. citizen or legal right to work in the United States without sponsorship

• Support program planning activities including scope definition, scheduling, and milestone tracking. • Track project progress and maintain visibility into risks, dependencies, and delivery timelines. • Identify delivery risks, operational blockers, and cross-team dependencies and support resolution. • Maintain program documentation including project plans, delivery plans, risk logs, and status reports. • Prepare delivery updates and program status reports for leadership and stakeholders. • Support resource planning and capacity tracking across teams. • Assist with budget tracking and financial coordination activities. • Facilitate working sessions including planning meetings, delivery reviews, and cross-team coordination meetings. • Support onsite team events, workshops, and program meetings when needed. • Support operational improvements to strengthen delivery visibility and coordination. • Help improve program workflows, documentation practices, and cross-team collaboration.

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