Job Closed
This listing is no longer active.
Helping the world put software to work in new ways, through learning and information services to IT professionals.
Technical Editor
Location
India
Posted
65 days ago
Salary
₹25K - ₹60K / month
Seniority
Senior
Job Description
Technical Editor
Packt
• Ensure technical accuracy of the content: test all code in the product, as well as all code in the code bundle, ensuring they match • Follow along with all examples and steps in the product • Address any other technical concerns you find in the book (technical facts, references, screenshots, architecture, approach, and so on) • Ensure code indentation is accurate and that the code remains consistent throughout the content • Verify content coverage thoroughly to ensure technical accuracy • Perform quality checks on code-related Amazon reviews, errata, and GitHub issues • Manage book repositories on GitHub and resolve any reader queries alongside the customer care team • Support the team to improve code repositories and code-testing systems • Research technology innovations to deepen your tech knowledge in your vertical’s topic area • Connect to users and research to deepen your knowledge of users in your vertical’s topic area • Keep up with market changes that could impact the delivery or success of a product, for example, tech. version updates and competing titles • Function as a reader advocate for your book from a technical point of view • Query the author if any part of the code isn’t clear • Provide a technical health check for the portfolio director to facilitate accurate planning and time allocation • Carry out user research and market analysis to elevate your work • Work with technical reviewers to ensure technical accuracy of the content and code. Use this to build up an understanding of the book and its audience • Own the technical quality of a product: sign off the technical aspects of a product for production; advise on whether a product is suitable for cancellation • Navigate the optimum balance of quality and timeliness in dialog with the rest of the product team • Apply the Packt styles to the content and ensure the formatting follows the Packt style sheet • Provide detailed and constructive feedback to content creators using the appropriate tone to suggest the necessary actions that will ensure that the technical content matches the proposition and meets Packt’s quality standards • Build positive yet challenging relationships to get the most from content creators
Job Requirements
- Technology testing: good working knowledge of at least one technology to the level that you can test code and examples in that domain area
- Quality assurance: rigorous attention to detail with a proven track record of ensuring content quality, accuracy, and consistency
- Technical content understanding: strong ability to interpret and convey complex technical concepts clearly for diverse audiences
- Research: the ability to get up to speed on an unfamiliar technology so you can test and evaluate technical content in that topic
- Author relationship management: the ability to build relationships with authors, providing constructive feedback and ensuring their vision is realized
- Stakeholder communication: good written and verbal communication skills, with the ability to communicate effectively with cross-functional teams and senior stakeholders
Benefits
- Bonus scheme
- 5 day working week
- 25 days annual holiday (plus bank holidays)
- Flexible hours: choose how, when, and where you work within India
- Training programs and Certification
- Group Medical Insurance
- Wellness initiatives
Related Guides
Related Categories
Related Job Pages
More Technical Writer Jobs
Evaluator Subject Matter Experts - Chemistry and Pharmaceutical Sciences
Cactus Communications Services Pte. Ltd.Cactus Life Sciences is a non-traditional, fully integrated medical communication agency specializing in technology-enabled innovation and stakeholder personalization. We believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan. Help biopharmaceutical organizations redefine scientific exchange—leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle.
Job Description We are seeking qualified professionals to join our subject matter expert (SME) team. Job Responsibilities - Review and evaluate AI-generated content related to foundational sciences and preclinical medical curriculum - Assess content using defined criteria, including accuracy, completeness, relevance, and educational value - Deliver subject-matter feedback to ensure alignment with the learning needs of first- and second-year medical students - Complete assigned evaluations independently within established timelines - Contribute to scheduled quarterly review cycles and support additional ad hoc evaluation projects as needed Qualifications and Prerequisites - MD, PharmD, or PhD in Chemistry - Experience in clinical trials, with a focus on drug safety or toxicology - Experience using Pharmapendium - Native-level proficiency in Japanese - Proficiency in English Benefits of this Role Flexibility: Set your own work hours to match your lifestyle. Application Process If you are among the qualified candidates, one of our recruiters will email you with further details. About CACTUS Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work. Awards and Recognition - Employers of the Future, 2024 - Excellence in Employer Branding (Gold), 2024 - ISO 17100 certification for translation services, 2024 - Future of Workplace Disruptor, 2023 - Top 100 Companies for Remote Jobs (Ranked #14), 2023 - Three-star “Eruboshi” certification, 2023 - India’s Best Workplaces™ for Women (Top 100), 2022 - Quartz’s Best Companies for Remote Workers, 2022 - HR Asia’s Best Companies to Work for in Asia, 2021
Evaluator Subject Matter Expert - Biomedical Sciences
Cactus Communications Services Pte. Ltd.Cactus Life Sciences is a non-traditional, fully integrated medical communication agency specializing in technology-enabled innovation and stakeholder personalization. We believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan. Help biopharmaceutical organizations redefine scientific exchange—leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle.
Job Description We are seeking qualified professionals to join our subject matter expert (SME) team. Job Responsibilities - Review and evaluate AI-generated content related to foundational sciences and preclinical medical curriculum - Assess content using defined criteria, including accuracy, completeness, relevance, and educational value - Deliver subject-matter feedback to ensure alignment with the learning needs of first- and second-year medical students - Complete assigned evaluations independently within established timelines - Contribute to scheduled quarterly review cycles and support additional ad hoc evaluation projects as needed Qualifications and Prerequisites • PhD in Biomedical Sciences • Minimum 2 years of relevant experience with a strong research background • Experience using Embase database Benefits of this Role Flexibility: Set your own work hours to match your lifestyle. Application Process If you are among the qualified candidates, one of our recruiters will email you with further details. About CACTUS Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work. Awards and Recognition - Employers of the Future, 2024 - Excellence in Employer Branding (Gold), 2024 - ISO 17100 certification for translation services, 2024 - Future of Workplace Disruptor, 2023 - Top 100 Companies for Remote Jobs (Ranked #14), 2023 - Three-star “Eruboshi” certification, 2023 - India’s Best Workplaces™ for Women (Top 100), 2022 - Quartz’s Best Companies for Remote Workers, 2022 - HR Asia’s Best Companies to Work for in Asia, 2021
Technical Support Agent (Vuma Reach Fibre) (Fully Remote) 2026
WebafricaSouth Africa's favourite independent ISP. Tech support available from 8am to 8pm
How often have you called in and spoken to a support agent and thought, "Wow, they were helpful" and this person made your day? Do you have what it takes to BE one of these awesome individuals? Now is your chance! Webafrica is in search of a spunky, left-of-centre individual that is clued up on connectivity, the internet and is also able to provide phenomenal customer service. Note, there is obviously the aspect of billing customers when they make use of a service so you would need to know about this as well. So, if getting customers connected to the World Wide Web is your thing and high levels of service is your passion, get in touch with us! Send us your deets so we can meet! You will be expected to troubleshoot and resolve issues with services such as but not limited to: Fibre and VoIP
Company Description Come join us and make a difference in the world! Discover more at www.necsws.com Job Description We are looking for a Technical Author with a proven record of delivering high quality technical documentation for software applications. As the successful candidate, you will join a team of authors who are based in various locations around the UK and India. Collectively, the team is responsible for providing online help, user guides, system administration guides, training material, release notes and other documentation (as required) for a wide variety of software products. In addition, the team produce ‘How To’ videos and downloadable ‘Quick Start’ guides for inclusion in the online help. Initially you will work alongside other members of the team on one of our larger projects assisting with the implementation of scheduled enhancement activities. Thereafter you will be given the opportunity to take ownership of at least one documentation project. However, as an experienced author, you will also be expected to assist other members of the team working on various other projects as the need arises. Additionally, you will work closely with the Documentation Manager to explore ways in which the team can improve the end-user experience and adopt any new ways of working agreed as a result. Key Deliverables - Provide engaging, easy to follow documentation that gives the user confidence to use the system as quickly and effectively as possible - Produce highly professional and accurate documentation that reflects the quality of the product - Follow the documentation and release processes to ensure that documentation is released in a timely and consistent manner Key Responsibilities - Manage medium to exceptionally large documentation projects - Manage documentation projects in accordance with project deliverables - Write software user guides for the various applications and services the company supplies - Write the online help that accompanies the applications and services that the company supplies - Liaise with software developers, business analysts and subject matter experts (SMEs) to gain an understanding of the product and seek clarification on the more technical aspects - Ensure documents meet the quality standards expected - Deliver all relevant documentation in time for the software release - Travel to UK office locations occasionally for meetings etc. as the need arises - Liaise with customers to identify where improvements to documentation can be made Training Training will be given on corporate styles, branding, and team standards. Domain knowledge will be gained on the job over the course of time. The successful candidate will be expected to complete the in-house Technical Author Skills program. Qualifications Essential Experience & Skills: - Considerable Technical writing experience in a software development environment - Considerable experience writing context-sensitive online help - Good working knowledge of MadCap Flare or RoboHelp is essential. - Ability to use MadCap Flare (or RoboHelp) to generate online help and user guides - A good understanding of technical authoring processes including single sourcing - Good working knowledge of HTML / XHTML - Ability to manage large projects with minimal supervision - Ability to work effectively on own initiative - Efficient time management with the ability to work to and meet tight deadlines - Strong command of the English language - A team player with effective communication skills - Excellent writing skills with the ability to explain technical concepts in simple terms - Good technical understanding of IT systems in general - Ability to absorb new and complex information quickly - Ability to compare documentation to the software with meticulous attention to detail - Good working knowledge of Microsoft products specifically Word and Excel Desirable: - Working knowledge of MadCap Capture - Working knowledge of MadCap Mimic - Working knowledge of CSS - Good working knowledge of the Agile development methodology - Good working knowledge of JIRA - Experience working in a local government arena such as Revenues and Benefits Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: - Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) - 25 days paid holiday with the option to buy/sell - 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) - A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% - A selection of flexible benefits to suit your individual needs - All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION - Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. - All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.


