• Own the development of executive-facing and technical content aligned to enterprise revenue goals. • Produce high-impact assets such as whitepapers, CIO guides, technical explainers, and solution briefs. • Shape messaging strategy that bridges product innovation and buyer pain points. • Partner directly with Engineering and Product leaders to ensure technical credibility. • Equip Sales teams with persuasive enablement materials that support late-stage deals. • Contribute to thought leadership initiatives that position the company as a category authority.

• Create and maintain documentation, including user guides, FAQs, API documentation, SOPs, and release notes • Review and edit existing documentation to ensure accuracy, relevancy, and effectiveness • Ensure content adheres to company guidelines, including branding and style guide standards • Collaborate with SMEs to produce detailed but comprehensible technical specifications for client use as well as internal documentation • Translate complex technical concepts into easy to understand language and images • Work in cooperative cross-department communication alongside Lead Technical Writer to meet deadlines in a fast-paced environment

Role Description The CDC Foundation is seeking a candidate for a full-time Regional Technical Advisor position to support the implementation of projects which aim to monitor the sales and use of e-cigarettes and other tobacco products at the National and State level. The project aims to generate scientifically defensible and rapidly available data to assess the effectiveness of e-cigarette and tobacco flavor restriction policies. The Monitoring E-cigarette Use Among Youth and Young Adults program has been underway since 2019 with program activities that include analyzing retail sales data for e-cigarettes and other tobacco products; and implementing surveys to collect timely estimates of e-cigarette use and related behaviors among youth and young adults. The Regional Technical Advisor will serve as the focal point for managing relationships across governmental and nongovernmental organizations within their respective region, or regarding specific evaluation topics. The position will lead and contribute to local, state, regional or national level data analysis and interpretation and identify opportunities for data to action in states based on collaborative contextualization of the data. The position will also contribute to developing program evaluations. Strong communication and teamwork skills are of absolute importance to succeed in this role. A candidate with expertise in evaluation of tobacco prevention programs is strongly desired. This position is eligible for a fully remote work agreement for U.S. based candidates. Travel is required up to 10% of the time. Responsibilities - Lead and contribute to state and regional data analysis and interpretation for states within region using related statistical software packages. - Oversee data monitoring and data quality assurances for specified data set on a monthly and quarterly basis. - Provide technical assistance to state governmental and nongovernmental organizations to understand, interpret and contextualize tobacco product retail sales and usage data for states within their region. - Advise, partner with and support state governmental and nongovernmental organizations to strengthen competencies for improved monitoring of flavored tobacco products and public health programming in tobacco control and cessation. - Lead or support the production of technical reports, graphs, charts, tables and narrative material to be used in presentations by CDC Foundation at regional meetings, national conferences and partner engagements. - Lead or support the development of comprehensive reports, manuscripts, abstracts, posters and/or presentations that include findings monthly and quarterly analysis for use by CDC Foundation and supported state governmental and nongovernmental organizations. - Develop and maintain topic area subject matter expertise in statistical analysis, data interpretation as well as tobacco control and cessation. - Collaborate with CDC Foundation and state governmental and nongovernmental organizations to support quantitative data analyses and project management tasks associated with other e-cigarette monitoring projects, as assigned. - Design and implement evaluation activities for the project, ensuring alignment with overall program goals and evidence-based evaluation frameworks. This includes developing logic models, evaluation plans and data collection protocols for evaluating program activities. - Analyze and synthesize qualitative and quantitative evaluation findings and translate results into evaluation reports, summaries and presentations. Develop internal reports and external publications that communicate key findings clearly to scientific and nonscientific audiences. - Support the project on other duties as assigned. - Some domestic travel may be required (approximately 10%). Qualifications - Master’s degree (or higher) in biostatistics, statistics, epidemiology, public health, or related field. - Minimum of five years of experience cleaning, managing and analyzing data. Experience with retail sales data or other types of raw data strongly preferred. - Minimum of two to five years of experience working with regional collaboratives, state governmental and/or nongovernmental organizations. - Experience in tobacco control evaluation strongly desired. - Strong data management and analysis skills, including experience applying statistical techniques to nontraditional types of data. Ability to maintain data quality assurance and perform quality control checks of data analysis is strongly preferred. - Experience conducting statistical analyses in Stata strongly preferred, or SAS or other statistical software. - Experience in developing, disseminating and translating scientific writing products for diverse audiences, including abstracts, conference presentations, manuscripts and reports. - Experience engaging and working collaboratively with diverse partners, including local, state, regional and national governmental agencies, advocacy groups and public health practitioners to engage in strategic partnerships. - Strong project management skills, including experience navigating competing priorities, meeting facilitation, problem solving and conflict management. - Experience or understanding of tobacco control and cessation efforts. - Strong written and verbal communication skills, and strong attention to detail. - Outstanding interpersonal skills; congenial, energetic and able to develop productive relationships with colleagues and partners in a hybrid working environment. - Sound judgment and maturity, exemplified by consistent professionalism in working with colleagues and diverse partners. Position Highlights - Location: This position is available for a fully remote work agreement for U.S. based candidates. - Salary Range: $100,000-$125,000 - Position Type: Grant-funded, limited-term opportunity contingent upon funding - Position End Date: December 31, 2026

Role DescriptionAs a Technical Content Developer in the Knowledge, Experience, & Platforms (KXP) org you will play a crucial role in ensuring our self-serve teams can confidently adopt, implement, and grow with Dropbox products. You will work with the Technical Content Strategist to execute and deliver clear, scalable, and impactful technical documentation that enables customer success across a range of use cases—from integrations and setup, to long-term support and expansion. This is a highly collaborative role that sits at the intersection of product, support enablement, and customer enablement. You’ll work closely with cross-functional teams to develop content that not only tells the technical story of Dropbox, but empowers users of all levels to get the most out of the Dropbox product suite. In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead. For Summer 2026, we offer two start dates culminating in a 12-week internship: - May 26 - August 14, 2026 - June 30 - Sep 18, 2026 Responsibilities - Tell the technical story of Dropbox’s product suite, in a way that enables all customers to get the most out of their Dropbox experience. - Create technical user guides tailored to key departmental use cases (e.g., engineering, support), enabling customers, Customer Success Managers (CSMs), and CX support agents to drive successful product adoption, implementation, and growth - Conduct stakeholder and subject matter expert (SME) interviews as part of the discovery phase of content development - Manage stakeholder review cycles, setting and managing timeline expectations, and discerning what is actionable feedback and applying updates to content - Participate in audits and research to drive case studies around ideal customer profile (ICP) to target areas of impact Requirements - Currently pursuing an undergraduate or graduate degree (graduating in/after Dec 2026) in Content Strategy, Content Design, Information Science, Journalism, English, Communications, Design, Human-Computer Interaction, Technical Writing, or other relevant field - Ability to break down complex infrastructure, cloud, or security concepts and communicate them effectively to both technical and non-technical audiences - Editorial writing experience, using Chicago Manual of Style - Customer obsessed, with a bias towards customer use cases and making technology useful to wide audiences - Action-oriented self-starter with a love of making people and companies more effective, an eagerness to learn the ins and outs of how a product works, and a growth mindset driving you to roll up your sleeves to make things happen - Passionate about Dropbox's mission and products and representing our customers’ needs Preferred Qualifications - Experience using standardized editorial style and brand guides - Experience building enablement content in tools like Highspot, AEM, Guru, or LMS platform Compensation Canada Pay Range $4,000—$4,500 CAD