FusionTek is a leading Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Since 2007, we’ve been delivering high‑quality IT infrastructure management and support to small‑ and mid‑sized businesses across the country. As our organization continues to grow, we’re excited to add an experienced IT Project Manager to our team. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working closely with clients, and has a strong understanding of IT services and project delivery. You’ll play a key role in driving successful outcomes, coordinating cross‑functional teams, and ensuring projects are executed with excellence. At FusionTek, our culture is built around four core values that guide everything we do: - Teamwork: We collaborate to achieve outstanding results. - Growth Mindset: We invest in continuous improvement for our team, our clients, and our company. - Integrity: We operate with honesty, transparency, and a client‑first approach. - Ownership: We take responsibility for our commitments and deliver on them. As our IT Project Manager, you will lead and manage IT projects from kickoff through completion—ensuring they stay on schedule, within scope, and on budget. You’ll serve as a key point of contact for clients, drive internal alignment, and help shape the success of our service delivery. Key Responsibilities include: - Developing and managing project plans, timelines, and budgets - Act as the primary liaison for clients regarding project-related communications, providing timely updates and addressing issues throughout the project life cycle. - Oversee technical resources to guarantee that tasks are carried out in accordance with the project plan. - Ensure project documentation is precise, encompassing project plans, schedules, budgets, change orders, and closure documents. - Take the initiative to recognize, monitor, and address potential risks. - Oversee modifications to the project scope by implementing a formal change control process to prevent scope creep and guarantee alignment with business objectives. - Managing project development from inception to completion, ensuring projects meet intended outcomes and client satisfaction. - Facilitating meetings and regular updates with stakeholders to communicate project status and address any issues or roadblocks. - Coordinating cross-functional teams, ensuring collaboration and clear communication among staff, clients, and vendors. - Evaluate and offer feedback on project hour estimates that are non-technical - Performing evaluations after project completion to promote ongoing improvement and communicate insights gained with the team.

Job Description Summary The IT Project Manager is responsible for leading the end-to-end delivery of multiple technology projects supporting ERP platforms and regional localization solutions across Brazil and Latin America. Partners closely with ERP, Tax, Finance, and Technology teams to define requirements, implement and enhance systems that support regulatory, tax, invoicing, and foreign trade requirements. This position ensures projects are delivered on time, within scope, budget, and quality standards. The role also acts as Application Owner for selected localization bolt-on applications, overseeing software and AMS vendors to ensure application stability, regulatory compliance, and adherence to IT governance standards and service KPIs. Job Description Essential Responsibilities Key responsibilities include: - Lead and oversee the delivery of multiple ERP localization projects and enhancements supporting tax, invoicing, and foreign trade processes across Brazil and Latin America. - Monitor project progress and manage risks, scope changes, dependencies, and non-standard events while ensuring alignment with budget, milestones, and delivery objectives. - Manage stakeholder communication and provide regular progress updates and executive reporting to leadership and key stakeholders across the organization. - Define, implement, and ensure adherence to project management methodologies and governance practices, driving continuous improvement and simplification where needed. - Build and coordinate project teams of internal and external technical and functional experts aligned with scope, budget, and timeline. - Oversee a team of specialized contractors to directly support both enhancements and day-to-day support of regional applications, configurations and/or processes - Collaborate with business and functional partners and technology leadership in defining functionality, specifying requirements and delivery project milestones. - Develop project plans, execution strategies, and governance aligned with scope, timeline, and budget. - Drive technology discussion and strategy in line with business needs. - Cooperate with and manage external vendors as required. - Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected. - Act as Application Owner for selected regional localization solutions supporting regulatory and tax compliance. - Manage relationships with software vendors and AMS providers responsible for application support and related lifecycle activities including enhancements and maintenance. - Monitor vendor performance against defined SLAs and KPIs in line with IT governance standards. Qualifications/Requirements - Bachelor's Degree or equivalent knowledge or experience in computer science, computer information systems or related fields with significant experience. - Solid experience required with ERP system implementation projects or implementation of localization applications (Mastersaf DFE, DW, Tax One, eComex or similar). - Advanced English. Desired Characteristics - Experienced with ERP configuration and customization for the purpose of platform localization; knowledge of Oracle EBS, Oracle Fusion and/or SAP ERP platforms is desired. - Knowledge of local and regional stat, tax and other localization requirements in Brazil or Latin America. - Solid understanding of project management methodologies like PMP, Agile and governance frameworks, with track record of implementing shared standards for large organizations. - Strong leadership skills with ability to influence and energize others toward the common vision and goal. - Self-starter and strong team player – collaborates well with others to solve problems and actively incorporates input from various sources. - Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities. - Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices. - Strong business analysis and problem-solving skills. - Ability to decompose problems to make or support decisions when problems or solutions are not 100% defined. - Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions. - Strong written and oral communication skills and the ability to interface with senior leadership with confidence and clarity. - Experience working with others on a global basis. - Change oriented – Actively supports and drives process improvements and change initiatives in fast-evolving environments. Maintains a positive and solution-focused attitude in the face of setbacks while staying aligned with common goals and organizational priorities. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position

IBMC is assisting our sister company a high-growth international Marketing and Technology Agency in hiring a strategic Technical Project Manager. We specialize in high-performance digital platforms for the fintech and proprietary trading sectors, where precision, security, and user experience are paramount. We are looking for a hybrid professional a Technical Project Manager who possesses the client-facing finesse of an Account Manager. You will be the bridge between our international clients and our development/design teams. Your primary focus will be overseeing the lifecycle of web development projects (from landing pages to complex trading dashboards), ensuring technical feasibility, and managing high-level stakeholder expectations.

IBMC is assisting our sister company a high-growth international Marketing and Technology Agency in hiring a strategic Technical Project Manager. We specialize in high-performance digital platforms for the fintech and proprietary trading sectors, where precision, security, and user experience are paramount. We are looking for a hybrid professional a Technical Project Manager who possesses the client-facing finesse of an Account Manager. You will be the bridge between our international clients and our development/design teams. Your primary focus will be overseeing the lifecycle of web development projects (from landing pages to complex trading dashboards), ensuring technical feasibility, and managing high-level stakeholder expectations.