Role Description Nebius is looking for a Senior Salesforce Administrator. As a Senior Salesforce Administrator in our hyper-growth environment, you will play a foundational role in building and scaling our CRM ecosystem from day one. This is a position where you will not only configure and manage Salesforce, but also analyze business processes, design intelligent workflows, and apply data-driven insights to help teams move faster. You will partner with Sales, Marketing, Customer Success, Product, and Engineering to architect a next-generation CRM platform that supports rapid scaling, automation-first operations, and AI-driven decision-making. This is an opportunity to shape the backbone systems of a fast-growing AI company—creating a CRM foundation that is flexible, automated, and built for high-velocity go-to-market teams. You’re welcome to work remote from India. Your responsibilities will include: - Own day-to-day Salesforce administration, including user access, permissions, security controls, page layouts, objects, record types, and data governance. - Build scalable automation using automation to replace manual processes and enable operational efficiency. - Work with stakeholders to map business processes, identify gaps, and design technical solutions aligned with the needs of a hyper-growth GTM engine. - Translate business requirements into clear user stories, functional specs, and structured workflows. - Analyse CRM usage patterns and funnel metrics to recommend operational and process improvements. - Use Salesforce reporting and dashboards to surface insights that help leaders make data-backed decisions. - Maintain documentation of data models, configurations, integrations, and process maps. - Collaborate with GTM teams to build lead management flows, sales processes, customer lifecycle models, and AI-powered workflow automations. - Deliver training, onboarding, and ongoing support to ensure strong user adoption across fast-scaling teams. - Manage data imports/updates, deduplication, and data cleansing initiatives. - Support integration efforts with GTM systems, marketing automation platforms, billing systems, and internal tools. - Troubleshoot issues proactively and act as the go-to expert for platform reliability and performance. Qualifications - 4–7+ years in Salesforce Administration with Enterprise CRM experience. - Strong expertise in Salesforce configuration, automation (Flows), data modelling, and security. - Demonstrated experience acting in requirements gathering, process design, workflow mapping, and reporting. - Experience supporting high-velocity GTM teams (Sales, Marketing, Customer Success). - Strong analytical skills with the ability to translate raw CRM data into insights and actionable recommendations. - Familiarity with integrations, connected apps, APIs, and middleware (no coding required, but technical comfort is essential). - Experience with lead routing, funnel analytics, lifecycle automation, or revenue operations tooling is highly valued. - Excellent communication skills with the ability to influence stakeholders in a fast-changing, high-pressure environment. - Salesforce certifications such as Admin, Advanced Admin, or Platform App Builder preferred. Benefits - Competitive salary and comprehensive benefits package. - Opportunities for professional growth within Nebius. - Flexible working arrangements. - A dynamic and collaborative work environment that values initiative and innovation.

Please be aware of recruiting scams! All legitimate communication from our recruitment team will come from an official calstart.org email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat. CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process. About Us: CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration. About the Role: The specific purpose of the Senior Salesforce Administrator (SSA) position within our Software Development Life Cycle (SDLC) team is to play a pivotal role in managing, optimizing, and enhancing our Salesforce environment to meet complex business requirements and support multiple program teams that rely on Salesforce and related technologies. The SSA will be instrumental in driving process improvements, customizing Salesforce to enhance functionality, and ensuring that the Salesforce platform supports the program teams’ objectives and adheres to organizational policies. In addition to technical responsibilities, this position entails leadership duties. The SSA will mentor other Salesforce Administrators and collaborate closely with business teams, business analysts, project managers, external developers, and other stakeholders to develop strategic solutions, optimize Salesforce processes, and strengthen relationships throughout the project planning and execution phases. This role is critical for ensuring that our Salesforce implementation aligns with business strategies, enhances user experience, and maximizes the value derived from the platform. This is a remote 6 month 1099 contract position that pays $45 - $55 per hour. What You'll Do: - ​Manage and optimize Salesforce CRM to support business operations across marketing, customer service, and processing teams. - Lead technical planning, implementation, and maintenance of Salesforce projects, ensuring alignment with strategic business goals. - Develop and customize Salesforce solutions focused on process automation, data integration, and system improvements to drive efficiency. - Serve as the primary liaison between technical teams and business units, translating business requirements into technical executions. - Monitor and report on Salesforce performance using data to assess KPIs like user adoption, system utilization, and ROI. - Lead training sessions and workshops to maximize user engagement and competence with new Salesforce features and updates. - Champion Salesforce best practices and compliance, ensuring adherence to legal standards, data security, and company policies. - Design strategic initiatives that utilize Salesforce to support business growth and client engagement, such as system migrations and new feature rollouts. - Foster a diverse and inclusive technology environment, considering diversity, equity, and inclusion in all system developments and user interactions. - Maintain robust relationships with stakeholders, including senior leadership, aligning Salesforce development with broader business strategies. - Ensure meticulous documentation and data management practices to uphold system accuracy and compliance. What You'll Bring: - 7+ years of Salesforce administrator experience, including managing Salesforce environments, configurations, and customizations. - Experience developing custom solutions within Salesforce using Apex, Visualforce, or Lightning Web Components. - At least one current Salesforce Certification, such as Certified Salesforce Administrator; additional certifications (e.g., Experience Cloud Consultant, Advanced Administrator, Platform App Builder) are highly valued. - Experience delivering projects using multiple methodologies (e.g., waterfall, agile) within an SDLC framework, specifically involving Salesforce deployments or significant system upgrades. $45 - $55 an hour CALSTART values transparency and strives to provide as much information regarding compensation as possible. The complete salary range for this role is $105,630-$120,260/year. Pay is determined based on several factors, including but not limited to job-related skills, qualifications, experience, education, internal equity, and other factors relevant to the job. We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you. We're a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success! We care about your personal well being as much as your professional success and offer generous benefits to full time employees including: 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance, Retirement plan with generous company contributions, FSA for Health and Dependent Care, 3 weeks of vacation time in the first year of employment, 11 paid company holidays, paid sick time, paid family leave, and more! Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law.

• Manage and optimize Salesforce CRM to support business operations across marketing, customer service, and processing teams. • Lead technical planning, implementation, and maintenance of Salesforce projects, ensuring alignment with strategic business goals. • Develop and customize Salesforce solutions focused on process automation, data integration, and system improvements to drive efficiency. • Serve as the primary liaison between technical teams and business units, translating business requirements into technical executions. • Monitor and report on Salesforce performance using data to assess KPIs like user adoption, system utilization, and ROI. • Lead training sessions and workshops to maximize user engagement and competence with new Salesforce features and updates. • Champion Salesforce best practices and compliance, ensuring adherence to legal standards, data security, and company policies. • Design strategic initiatives that utilize Salesforce to support business growth and client engagement, such as system migrations and new feature rollouts. • Foster a diverse and inclusive technology environment, considering diversity, equity, and inclusion in all system developments and user interactions. • Maintain robust relationships with stakeholders, including senior leadership, aligning Salesforce development with broader business strategies. • Ensure meticulous documentation and data management practices to uphold system accuracy and compliance.

• Serve as lead Salesforce administrator and solution owner for multiple client environments • Design and implement scalable Salesforce data models, automations, and security models • Build and maintain Flows, validation rules, reports, and dashboards • Partner with business stakeholders to translate requirements into Salesforce solutions • Oversee junior Salesforce resources and review their work for quality and scalability • Manage integrations with third-party systems (billing, marketing, portals, APIs) • Document architecture decisions and admin processes